Stanford Estates
Hither Green, London, SE13
4.9/5, 74 reviews
100% recommended
88% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“We recently bought our first flat from Jack at Stanford ......”

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Sep 26,2016
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By: 'David'
Sep 26,2016
0 people found
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We recently bought our first flat from Jack at Stanford Estates. Jack was outstanding throughout the process, being very honest about the offers that were placed on the property and pushing the seller's solicitors to respond to our queries as quickly as possible. He made everything so easy and was always available when we wanted to talk to him. Finally, I have to say that he was the most honest estate agent I've ever met - he was always straight with us about everything which is very rare!
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Latest Reviews

View all Reviews 74
6th Mar 2023
reviewed by 'Annick'
“As a first-time buyer, the process can be stressful. Jay was accommodating, answering all the queries promptly, patient and, most ......”
20th Apr 2022
reviewed by 'SE13 to SE6'
“We recently sold our home through Stanfords in Hither Green, and by chance also purchased through them, but the Catford ......”
7th Jan 2022
reviewed by 'Gabrielle'
“I bought a house from Stanford Estate Agents in Hither Green. I believe the sale would not have gone through ......”
5th Mar 2020
reviewed by 'Jane'
“I had previously purchased my flat from Stanford’s in Hither Green and had no hesitation in contacting them when ......”
22nd Mar 2019
reviewed by 'Lu'
“Michaela was fantastic when I was purchasing a property, keeping me in the loop and doing everything she could to ......”
5th Apr 2018
reviewed by 'Ding'
“I can't thank Michaela enough for her help throughout my sell and purchase. She's professional, efficient and kind hearted. She ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Stanford Estates
37 Staplehurst Road
Hither Green,London
Greater London
SE13 5ND
020 8852 0026

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 98% £50,000 £1,075,000
Lettings 100% 99% £950 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 3 0 41 0 24 0 1 0
Areas covered
  • SE13
  • SE12
  • SE6
  • SE4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Catford, SE6
Forest Hill, SE23
Hither Green, SE13

“As a first-time buyer, the process can be str......”

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Mar 06,2023
Minithumbup
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Jay
By: 'Annick'
Mar 06,2023
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As a first-time buyer, the process can be stressful. Jay was accommodating, answering all the queries promptly, patient and, most of all, caring. I had an enjoyable experience with Standford Estate, and I will recommend it to friends and family....
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“Excellent experience both buying and selling with Stanfords...”

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Apr 20,2022
Minithumbup
By: 'SE13 to SE6'
Apr 20,2022
0 people found
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We recently sold our home through Stanfords in Hither Green, and by chance also purchased through them, but the Catford branch. Both teams were the opposite of what I expected from estate agents based on previous experience. They moved quickly, they were proactive, and they ...
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“I bought a house from Stanford Estate Agents ......”

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Jan 07,2022
Minithumbup
By: 'Gabrielle'
Jan 07,2022
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I bought a house from Stanford Estate Agents in Hither Green. I believe the sale would not have gone through were it not for Michaela's perseverance! She kept regular contact with all parties in the chain and pushed for updates on our behalf. Very professional ...
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“I had previously purchased my flat from Stanf......”

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Mar 05,2020
Minithumbup
By: 'Jane'
Mar 05,2020
0 people found
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I had previously purchased my flat from Stanford’s in Hither Green and had no hesitation in contacting them when I then decided to sell the property. Jack had been very helpful when buying and remember me when I needed a market appraisal. He was ...
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“Superb service...”

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Mar 22,2019
Minithumbup
By: 'Lu'
Mar 22,2019
0 people found
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Michaela was fantastic when I was purchasing a property, keeping me in the loop and doing everything she could to keep things on track. She was reassuring and I knew I could trust her to get things done. Everyone I have came into contact with ...
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“Excellent service. Can't ask for more!!!...”

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Apr 05,2018
Minithumbup
By: 'Ding'
Apr 05,2018
0 people found
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I can't thank Michaela enough for her help throughout my sell and purchase. She's professional, efficient and kind hearted. She stayed on top of everything during the entire process and has been giving me support and useful advice. Even now I've moved into my new ...
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“Michaela has been wonderful in all her dealings. Renting and ......”

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Mar 10,2018
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By: 'J'
Mar 10,2018
0 people found
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Michaela has been wonderful in all her dealings. Renting and selling a property from abroad is a stressful experience. However Michaela was reassuring and kept me informed throughout the two year process. She arranged for excellent tenants and a chain free cash buyer. She has ...
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Average
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“Michaela was brilliant from start to finish. We had a ......”

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Oct 23,2017
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By: 'Amanprit'
Oct 23,2017
0 people found
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Michaela was brilliant from start to finish. We had a buyer who dropped out a week after making an offer and we were in the middle of negotiating for our new house, Michaela got two more viewings and two offers within a day of the ...
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Comment on agent fees
Fair
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“Brilliant experience dealing with Michaela and Alex over at Stanfords. ......”

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Jul 05,2017
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By: 'cathy'
Jul 05,2017
0 people found
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Brilliant experience dealing with Michaela and Alex over at Stanfords. Professional and 'on it' they were a delight to deal with from the offset. Bringing a clear understanding and extensive knowledge of the local market, they offered a fair pricing structure in comparison to other ...
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Comment on agent fees
Fair pricing structure
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“We have recently sold our one bedroom flat with Stanford ......”

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Jul 01,2017
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By: 'Nathaniel'
Jul 01,2017
0 people found
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We have recently sold our one bedroom flat with Stanford Estates in Hither Green and I must say that I don't think we could have received better service. From the outset Alex, Michaela and the rest of the team were professional, personable and supportive. Alex ...
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“Michaela went above and beyond helping us to complete on ......”

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Mar 06,2017
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By: 'Ralph'
Mar 06,2017
0 people found
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Michaela went above and beyond helping us to complete on our new house. Helping greatly in the chasing of moving parts to keep the sale moving along. She also added a great friendly and personal touch whenever we spoke or communicated making us feel like ...
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“Michaela provided a first class service, which included chasing up ......”

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Mar 06,2017
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By: 'Debbie'
Mar 06,2017
0 people found
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Michaela provided a first class service, which included chasing up solicitor and the vendor on our behalf to help ensure everything moved along. She provided periodic calls to ensure we were all updated and was extremely helpful with any queries. Based on our experience, we ...
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Comment on agent fees
Unable to comment as we were on the purchase side.
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“We used Robert Stanford to sell our flat and from ......”

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Mar 02,2017
Minithumbup
By: 'Rachel'
Mar 02,2017
0 people found
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We used Robert Stanford to sell our flat and from the first moment their professionalism stood them apart from any other agents that we approached. While all the staff were good to work with, Michaela went beyond her role on more than one occasion to ...
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“Michaela was brilliant for us, she worked hard chasing down ......”

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Feb 28,2017
Minithumbup
By: 'Adam'
Feb 28,2017
0 people found
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Michaela was brilliant for us, she worked hard chasing down every detail to ensure the sale went through without any issues (or more than normal!) She was in constant communication with all parties but also understood that I had a job where it was difficult ...
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“The guys at Stanford Estates were amazing in the sale ......”

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Feb 20,2017
Minithumbup
By: 'Tom'
Feb 20,2017
0 people found
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The guys at Stanford Estates were amazing in the sale of our 2 bedroom apartment in Hither Green. The sale was smooth and they took care of everything for us in a quick and always positive way. In particular Jack was a great help. He was ...
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Comment on agent fees
Good ad fair fees. Transparent, what we were quoted was what we paid.
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“Jack showed us the house last year and showed a ......”

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Feb 14,2017
Minithumbup
By: 'ALESSIO'
Feb 14,2017
0 people found
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Jack showed us the house last year and showed a lot dispinibilità to all our requests. Francis followed us along with jacks for all the necessary documents for the signing of the contract. also we have always been available for all our problems so that ...
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“Stanford, in particular Francesco, were great agents. Francesco was always ......”

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Feb 13,2017
Minithumbup
By: 'H'
Feb 13,2017
0 people found
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Stanford, in particular Francesco, were great agents. Francesco was always available to answer any questions / deal with issues about the property I was renting. I'd definitely recommend the Hither Green team!...
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“The entire team at Stanford Estates were charming, efficient and ......”

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Feb 10,2017
Minithumbup
By: 'Chalcroft'
Feb 10,2017
0 people found
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The entire team at Stanford Estates were charming, efficient and persistent and have a thorough knowledge of the area which bigger agencies struggled to match. I would be happy to recommend them for buyers and sellers alike....
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Comment on agent fees
Good
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“The entire team at Stanford's Hither Green helped us tremendously ......”

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Feb 07,2017
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By: 'Craig'
Feb 07,2017
0 people found
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The entire team at Stanford's Hither Green helped us tremendously through our sale. The valuation was spot on, honest and not pitched at a number to get us on their books. Even though we wanted to list our flat for more, which they were happy ...
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Comment on agent fees
Good
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“Having worked with another branch on the purchase and sale ......”

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Feb 06,2017
Minithumbup
By: 'MC'
Feb 06,2017
0 people found
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Having worked with another branch on the purchase and sale of our previous flat, we knew that our property search was in good hands with Stanford Estates. Jack was our main contact, but Michaela was always on hand should Jack not be around. We viewed 4 ...
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Comment on agent fees
Good.
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“We would not hesitate using Standford and working with Alex ......”

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Feb 05,2017
Minithumbup
By: 'Rui'
Feb 05,2017
0 people found
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We would not hesitate using Standford and working with Alex and Jack again. They come across as friendly, knowledgeable and professional. And they have been very responsive throughout the sale of our property. Jack in particular was instrumental in helping us to achieve the preferred ...
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“Through an incredibly long and sometimes tricky sale Stanfords have ......”

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Feb 03,2017
Minithumbup
By: 'LK'
Feb 03,2017
0 people found
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Through an incredibly long and sometimes tricky sale Stanfords have been an amazing support. We definitely could not have gone through this process without their knowledge and expertise and I have a great respect for their honest, open approach as well as their enthusiasm. In ...
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Comment on agent fees
Excelant value for money
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“Stanford are a gem in the industry and you will ......”

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Jan 18,2017
Minithumbup
By: 'KD'
Jan 18,2017
0 people found
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Stanford are a gem in the industry and you will not find another estate agent like them. They actually care! Francesco found tentants for us and was attentive, responsive and professional. Nothing was too much or too little. Thank you Stanford Estates!!...
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Comment on agent fees
Very competitive and fair
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“The service from Stanford was excellent. We used Stanford in ......”

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Dec 10,2016
Minithumbup
By: 'Heydi'
Dec 10,2016
0 people found
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The service from Stanford was excellent. We used Stanford in Hither Green to buy our property. Jack was always very helpful and efficient thorough the transaction. He kept us informed at every stage of the transaction and was always happy to help - Thank you ...
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“The service from Stanfords was excellent. Jack kept us updated ......”

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Dec 01,2016
Minithumbup
By: 'Sanjay'
Dec 01,2016
0 people found
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The service from Stanfords was excellent. Jack kept us updated from beginning to end of the sale process with regular calls and emails updates....
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Comment on agent fees
Good
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“Jack and Alex were consistently enthusiastic and positive throughout the ......”

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Nov 02,2016
Minithumbup
By: 'Gavin'
Nov 02,2016
0 people found
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Jack and Alex were consistently enthusiastic and positive throughout the whole sale process. From my first meeting with them I was confident about their local market knowledge and their ability to market my property successfully. I was also impressed with the way they showed my ...
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Comment on agent fees
The fee was reasonable and justified by the sale price achieved.
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“Stanford Estates were very easy to deal with as sellers. ......”

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Oct 10,2016
Minithumbup
By: 'Joanna'
Oct 10,2016
0 people found
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Stanford Estates were very easy to deal with as sellers. Jack Lowis was very responsive with good communication - which is important at an inevitably stressful time....
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Comment on agent fees
Competitive
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“We recently bought our first flat from Jack at Stanford ......”

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Sep 26,2016
Minithumbup
By: 'David'
Sep 26,2016
0 people found
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We recently bought our first flat from Jack at Stanford Estates. Jack was outstanding throughout the process, being very honest about the offers that were placed on the property and pushing the seller's solicitors to respond to our queries as quickly as possible. He made ...
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“Stanford Estates (Hither Green) were fantastic throughout the sale of ......”

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Sep 23,2016
Minithumbup
By: 'Simon'
Sep 23,2016
0 people found
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Stanford Estates (Hither Green) were fantastic throughout the sale of our flat. They remained professional and acted in our interest from instruction to completion. We didn't achieve full asking price but feel we achieved the best outcome possible at the time. Jack led on our ...
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Comment on agent fees
Good value for money relative to other estate agents.
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“Both Jack and Connor provided a first class service when ......”

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Sep 12,2016
Minithumbup
By: 'Annette'
Sep 12,2016
0 people found
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Both Jack and Connor provided a first class service when I sold my flat in Hither Green through Stanford Estates. They kept me updated with progress on the sale, and offered useful advice on arrangements for the viewings....
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Comment on agent fees
very competitive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints policy:



Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.



1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.



2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.



3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.



4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.



5. The conclusion of your complaint will include a written statement of Robert Stanford’s final view.



6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.

Last updated at 11:46 AM 12/10/2016 by allAgents

Awards won by Stanford Estates, London SE13 5ND



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