“The most awful experience any of my housemates have had ......”
1 Star Review
Sep 22,2016
By:
'DisgruntledStudent'
Sep 22,2016
Branch: Leicester, Unit 1, 38-44 Braunstone Gate
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: No
Postcode: LE2
Branch: Leicester, Unit 1, 38-44 Braunstone Gate
Lettings (as a Tenant)
Rent PCM: £1
Postcode: LE2
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The most awful experience any of my housemates have had with a letting agent/landlord. Arrived to the house which was full of rubbish (which we had to take to the dump in 3 car trips.) Half the lights were broken, one shower wasn't working (which they took 2 weeks to send someone out to fix it) and the hallway and lounge was left plastered in places but not painted. (We've been told for 3 weeks now that the plaster is still drying so nobody can decorate it- we might be students but we're not stupid) We've had someone try and smash a window, which needs replacing, and they have clearly ignored my email about this altogether.
All the bedrooms have been left without keys, and the locksmith (according to Nicholas Humphreys) has been on his way for 3 weeks now.
When you try and ring them to complain the student line mysteriously always gets ignored, and the answering machine is full so you can't leave a message. Funnily enough, if you call the professional lettings line in the same minute you get straight through. Absolutely disgusting treatment of students.
Comment on agent fees
Fees seem ridiculous considering how little we get from the company by way of help. Rent due at nonsensical times throughout the year- how are students who only get their loans at the end of September, January and April meant to pay nearly a grand at the end of June before even moving in?
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