Peterborough, PE1
4.5/5, 17 reviews
88% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction

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“I had a viewing arranged on a property and the ......”

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Sep 14,2016
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Heidi
By: 'Extremely'
Sep 14,2016
1 people found
this helpful
I had a viewing arranged on a property and the agent was not there at the agreed time. I waited nearly 10 minutes before calling as I knew traffic was heavy. Upon speaking to the office a lady said she would call the person who was due to be completing the viewing and call me back. He called me back over 5 minutes later to say he would not be coming as some details about proceedability had not been answered. As I was viewing on behalf of somebody else and he asked this question an hour before the viewing, having booked it 4 days ago, I hadn't been able to confirm but had asked for the viewing to still go ahead. At this stage I was spoken to like I have never been spoken to before by an agent as he proceeded to say it was my fault and that he was in the right. An awful experience to say the least. A great shame as at the same time I was dealing with the Werrington office as well and found the lady there very polite and professional.
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Latest Reviews

View all Reviews 17
24th May 2023
reviewed by 'Martyna'
“Very nice service at Connells. Henry was really helpful, nice and friendly while showing us house around and was feeling ......”
9th Feb 2023
reviewed by 'Karen Baker'
“Connells have been very helpful and supportive. Henery and David have been very helpful, thank very much for your support....”
29th Mar 2021
reviewed by 'Marian'
“Sharon at Connells has been very helpful enabling me to rent and move into my flat. She always answers any ......”
19th Mar 2021
reviewed by 'Ziedune and Arvydas'
“Thank you. I have extremely positive feedback to give to the Connells Team. I would recommend Connells and would use ......”
2nd Feb 2020
reviewed by 'Annesley'
“Excellent service and seamless move! we are very happy in our new place and truly grateful to Sharon for her ......”
20th Sep 2019
reviewed by 'D'
“Thank you for the great service you have us whilst viewing in Peterborough. Sharon was excellent with her knowledge of ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
14 Cowgate
Peterborough
Cambridgeshire
PE1 1NA
01733 314775

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £75,000 £85,000
Lettings 100% 86% £475 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 9 0 1 1 1 0 0 1
Areas covered
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  • Block Management
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“Very nice service at Connells...”

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May 24,2023
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Stephen
By: 'Martyna'
May 24,2023
0 people found
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Very nice service at Connells. Henry was really helpful, nice and friendly while showing us house around and was feeling really comfortable around him which I haven’t felt this with other agents from other companies so I was really pleased. He made sure we ...
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“Connells have been very helpful and supportiv......”

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Feb 09,2023
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David
By: 'Karen Baker'
Feb 09,2023
0 people found
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Connells have been very helpful and supportive. Henery and David have been very helpful, thank very much for your support....
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“Sharon at Connells has been very helpful enab......”

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Mar 29,2021
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Sharon
By: 'Marian'
Mar 29,2021
0 people found
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Sharon at Connells has been very helpful enabling me to rent and move into my flat. She always answers any questions clearly and is always cheerful and positive. Any problems are quickly sorted out. Thank you Sharon!...
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“Thank you. I have extremely positive feedback......”

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Mar 19,2021
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Sharon
By: 'Ziedune and Arvydas'
Mar 19,2021
1 people found
this helpful
Thank you. I have extremely positive feedback to give to the Connells Team. I would recommend Connells and would use this estate agent in the future. Especially big thanks to Sharon. She was very professional very helpful and it was excellent customer service....
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“Excellent service and seamless move! we are v......”

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Feb 02,2020
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Sharon
By: 'Annesley'
Feb 02,2020
0 people found
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Excellent service and seamless move! we are very happy in our new place and truly grateful to Sharon for her assistance and personal service....
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“Amazing service!!...”

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Sep 20,2019
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Sharon
By: 'D'
Sep 20,2019
0 people found
this helpful
Thank you for the great service you have us whilst viewing in Peterborough. Sharon was excellent with her knowledge of Peterborough and surrounding areas and really helped us with our property and really helped us with our property search! Flat secured, once again - amazing ...
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“Amazing service!!...”

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Jun 10,2019
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Sharon
By: 'J'
Jun 10,2019
0 people found
this helpful
Thank you for the great service you have us whilst viewing in Peterborough. Sharon was excellent with her knowledge of Peterborough and surrounding areas and really helped us with our property and really helped us with our property search! Flat secured, once again - amazing ...
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“Exceptional...”

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Apr 11,2019
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Daniel
By: 'Lisandra'
Apr 11,2019
0 people found
this helpful
A great experience in this agency. In less than 2 weeks, I found the perfect house for me and they're super kind and helpful with everything. The best agency I ever went. Now I recommend to everyone who need a house, to go through this brunch ...
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Comment on agent fees
Very professional and kind.
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“I had a viewing arranged on a property and the ......”

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Sep 14,2016
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Heidi
By: 'Extremely'
Sep 14,2016
1 people found
this helpful
I had a viewing arranged on a property and the agent was not there at the agreed time. I waited nearly 10 minutes before calling as I knew traffic was heavy. Upon speaking to the office a lady said she would call the person who was ...
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“I recently used Corey Whelan from Connells to market my ......”

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Sep 04,2015
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By: 'Amanda'
Sep 04,2015
0 people found
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I recently used Corey Whelan from Connells to market my property for rent. I found him to be proactive in finding me a tenant within the time period specified. Most importantly for me, I found him to be extremely reliable in communication & he was consistent ...
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Comment on agent fees
Very reasonable within the market place.
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“I went to Connells with a specific criteria and budget ......”

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Aug 11,2015
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Heidi
By: 'slead'
Aug 11,2015
0 people found
this helpful
I went to Connells with a specific criteria and budget for property rental and the service greatly surpassed expectations. After having dealt with other estate agents in Peterborough, I can honestly say that the staff at Connells are a cut above the rest. Heidi was ...
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Comment on agent fees
As mentioned in the review, whilst the administration services are quick and easy to sort, in my opinion the fees were very high.
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“I'm writing this review based on the excellent help received ......”

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Jul 04,2015
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By: 'Kate-Makadi'
Jul 04,2015
0 people found
this helpful
I'm writing this review based on the excellent help received during the process of getting this house by Corey Whelan. (The brand manager of Connells in Peterborough) Initially when we saw the house and went to the office to show our interest however the house ...
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“I would definitely recommend dealing with Connells if you are ......”

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Jun 26,2015
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By: 'lonmar06'
Jun 26,2015
0 people found
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I would definitely recommend dealing with Connells if you are a prospective tennant. Thoroughly friendly and courteous staff. Couldn't do enough for you. Any and all questions asked were answered quickly. 5 star service....
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“As this was my first time renting a house out ......”

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Jun 22,2015
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By: 'Matt'
Jun 22,2015
0 people found
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As this was my first time renting a house out I don't think I could have chosen better than Corey and the Connells team! Everything was made very easy for me. With very good communication from Corey. I had several questions about the process and ...
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“We have been using Connells since February 2015 for numerous lets ......”

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Jun 12,2015
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By: 'Metro'
Jun 12,2015
0 people found
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We have been using Connells since February 2015 for numerous lets in Hampton Vale. We've mainly dealt with Corey & Danielle. They have always been professional, provided a fantastic level of customer service & always strive to meet any requests we have. We've found they are willing to ...
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“We bought a property through Connells and then invited them ......”

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May 29,2015
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By: 'Nikki'
May 29,2015
0 people found
this helpful
We bought a property through Connells and then invited them to attend the property to market it for the purpose of letting it out. Within 1 hour of visiting the property, Corey called to say he had someone interested in viewing. That was done within 4 hours ...
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Comment on agent fees
This was done at an agreed rate due to both buying and letting through them.
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“I have never come across such an arrogant team of ......”

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Jul 14,2014
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By: 'Dannypboro'
Jul 14,2014
0 people found
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I have never come across such an arrogant team of people. They did not market the our property properly, I got calls from my tenant at the time complaining about persistent aggressive calls from this agent. Their rates may not be the highest but you ...
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Comment on agent fees
‚£1750
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Peterborough PE1 1NA



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