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Islington, London N7
4.8/5, 370 Reviews
96% Recommended
94% sales valuation accuracy
93% letting valuation accuracy
99% sales fee satisfaction
95% letting fee satisfaction
Established in 1852, Leading Independent residential real estate & commercial service provider. Guild of Property Professionals, Relocation Agent Network and ARMA member. Regulated by #RICS
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"I viewed a rental property..."
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1 Star Review
James
By : 'Debbie'
Services : Letting(As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : N4
Aug 25, 2016
People found this helpful10
I viewed a rental property with Drivers and Norris and decided to make an offer the same day. The contract clearly stated that unless six months of payslips can be produced, a guarantor would be required. It also said that, should these conditions not be met, the holding deposit, admin and referencing fees of about �700 between my partner and I would not be returned to us. I explained that I had neither payslips, nor the possibility of a guarantor, but I did have a job starting at the same time as the tenancy. I did not want to sign the contract because I did not want to lose a large sum of cash and was frankly shocked with the persuasive techniques that the letting agent then used to get me to sign the contract. I asked if it would be possible to phone the landlord to ask whether he would accept a tenant without previous payslips or a guarantor, and was told that the property was not managed by the landlord and that they were unable to contact him. This was all fair enough, but when I explained that I was worried about losing the holding deposit and admin fees, he kept repeating that, whilst he could make no guarantees, it would probably be fine, and I probably wouldn't lose my money. Everyone knows that the content of a contract is binding, and anything that a letting agent says, which is not in the contract, means nothing. He then proceeded to compare the contract to the terms and conditions boxes you get on the Internet - everyone just ticks them but they don't really mean anything. I couldn't help but feel that he was completely insulting my intelligence by trying to convince me to sign a contract on the premise that no-one would read it. I would also like to believe that any reputable lettings company would take their contracts very seriously and not compare them to the type of boxes you tick when buying a Netflix subscription! I felt that I was being pressured when he explained that this was standard practice in the London rental market and that I would experience the same thing everywhere. Luckily, rather than taking his word for it, I found out for myself that this is not true, and it is possible to speak to landlords before any credit checks are paid for. Another colleague did email me afterwards, and told me that any reference checks would be completed before any money would be spent, but by then I had lost faith in the company and had a bad feeling about the mixed messages, inconsistencies, and unprofessionalism.
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Martin Hicks
ATTILA JANCSOVICS
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 99% | £104,000 | £20,800,000 |
| Lettings | 93% | 95% | £345 | £4,200 |
Areas covered
- Archway
- Camden
- Finsbury Park
- Highbury
- Holborn
- Holloway
- Islington
- N1
- N19
- N4
- N5
- N6
- N7
- N8
- NW1
- NW5
- Seven Sisters
- Tufnell Park
Address
Drivers & Norris
407-409 Holloway Road, London, Greater London
N7 6HP
02076075001
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Drivers & Norris Branches (View All 3)
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1 Star Review
By : 'Martin'
Services : Property Management
Would you recommend ? : No
Postcode : NW6
Jan 31, 2024
People found this helpful0
I really don't know where to start with my frustration at Drivers and Norris and in particular Michael Porter who has actually raised the bar on the level of incompetence that was possible. Drivers were allegedly 'Managing' our block, but when Michael took over, the service... Read Full Review
Comments (0)
I really don't know where to start with my frustration at Drivers and Norris and in particular Michael Porter who has actually raised the bar on the level of incompetence that was possible.
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Martin Hicks said about Drivers & Norris
Services : Property Management( )Date: 31st Jan 2024
I really don't know where to start with my frustration at Drivers and Norris and in particular Michael Porter who has actually raised the bar on the level of incompetence that was possible.
Drivers were allegedly 'Managing' our block, but when Michael took over, the service they were providing became practically non existent.
He would never respond to emails or phonecalls, and on the odd occassion when I managed to reach him, it was as if he had total amnesia on the issues that were outstanding and we had previously discussed on numerous occassions.
We really needed Drivers to help us in a critical time where urgent repairs needed to be carried out on the property and were having dangerous affects on the building, but we could still not get a Section 20 sent out (after 18 months of trying) and even basic maintenance prooved too much for them.
Managing agents are really bad, but Drivers have to be in the top 1% for completely negligent behaviour. I even wrote to the CEO to try and sort the situation out, but received no response.
Once they have taken your money, they simply do not care about your property.
I think it's a case that they have taken on too many properties and don't have enough staff, and also the fact that the staff that they have eg Michael Porter are completely and utterly incompetent.
Really, really guys, you are an embarrasment. If I was that incompetent I would be ashamed to leave my own building!!!
Another thing to note... if you employ them as your Managing Agents and try to transfer away to another company, then please factor in a minimum of 6 months for them to be able to forward things such as account information to the new agents!!!
Save yourself the trouble and avoid these COWBOYS
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Absolutely shocking ...
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1 Star Review
By : 'Chloe'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW1
Oct 9, 2022
People found this helpful1
Absolutely Terrible Estate Agents I'm the last person to become a keyboard warrior and write reviews as I have better things to do with my time. HOWEVER, I greatly feel the need to express how awful Drivers and Norris was with the handling of our property. In our case, we spent over a month ... Read Full Review
Comments (0)Absolutely Terrible Estate Agents
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Chloe White said about Drivers & Norris
Services : Letting( As a Tenant )Date: 9th Oct 2022
Absolutely Terrible Estate Agents
I'm the last person to become a keyboard warrior and write reviews as I have better things to do with my time. HOWEVER, I greatly feel the need to express how awful Drivers and Norris was with the handling of our property. In our case, we spent over a month trying to chase our deposit return. This might seem like a small matter, but with deposit return / end of tenancy the bare minimum that I'd expect is regular communication about what's happening. Not only did Drivers and Norris regularly ignore emails (asking about cleaners recommended by the landlord or asking about updates once we'd moved out), they would also claim to call back and never do so and resulted in us having to go in person to Holloway on TWO occasions to speak to our agent and request an update (having had all emails and phone calls ignored). In my opinion, this is an unacceptable way to run a business and I will never be using Drivers and Norris again in future and will advise all my friends and family to steer well clear also.
Just to be clear, we moved out 17th August and received our deposit back on 10th October.
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Communicative, kind and ...
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5 Star Review
Sarah
By : 'Ella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
Mar 17, 2022
People found this helpful0
Sarah was incredibly communicative, kind and really helpful throughout the process of searching for and viewing the property. I would highly recommend her. Thank... Read Full Review
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Ella said about Drivers & Norris
Services : Letting( As a Tenant )Date: 17th Mar 2022
Sarah was incredibly communicative, kind and really helpful throughout the process of searching for and viewing the property. I would highly recommend her. Thank you!
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Great communication skills ...
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5 Star Review
Sarah
By : 'Larisa'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : N19
Feb 7, 2022
People found this helpful0
Great communication skills and always been available for all the extra informations that I needed. Made the whole process much easier.... Read Full Review
Comments (0)Great communication skills and always been available for all the extra informations that I needed. Made the whole process much easier.
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Larisa M. said about Drivers & Norris
Services : Letting( As a Tenant )Date: 7th Feb 2022
Great communication skills and always been available for all the extra informations that I needed. Made the whole process much easier.
Thanks
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Don't work with that ...
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1 Star Review
By : 'Tram'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N6
Nov 23, 2021
People found this helpful3
We had a commercial view today. * was the person work on phone with us but we met ** on the view appointment. He is most impolite guy ever we have seen in 15 years doing business. Poor the landlord, now we know why the listing stay there for long although the location is... Read Full Review
Comments (0)We had a commercial view today. * was the person work on phone with us but we met ** on the view appointment. He is most impolite guy ever we have seen in 15 years doing business.
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Tram Anh Lam said about Drivers & Norris
Services : Letting( As a Tenant )Date: 23rd Nov 2021
We had a commercial view today. * was the person work on phone with us but we met ** on the view appointment. He is most impolite guy ever we have seen in 15 years doing business.
Poor the landlord, now we know why the listing stay there for long although the location is good.
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Sarah was a great help in ...
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5 Star Review
Sarah
By : 'ATTILA'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : N19
Nov 15, 2021
People found this helpful0
Sarah was a great help in finding my ideal flat. She completely understand what I was looking for and was eager to help. Very flexible and polite. 5 strars for... Read Full Review
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ATTILA JANCSOVICS said about Drivers & Norris
Services : Letting( As a Tenant )Date: 15th Nov 2021
Sarah was a great help in finding my ideal flat. She completely understand what I was looking for and was eager to help. Very flexible and polite. 5 strars for sure.
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Sarah Twiner has been really ...
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5 Star Review
Sarah
By : 'Amy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N4
Sep 16, 2021
People found this helpful0
Sarah Twiner has been really helpful throughout my nearly 3 years tenancy agreement. Thank you Sarah! She’s helped with any issues along the way and has been particularly helpful with supporting me to co-ordinate the move in of someone else to take my places in the flat i was moving out... Read Full Review
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Amy kinmond said about Drivers & Norris
Services : Letting( As a Tenant )Date: 16th Sep 2021
Sarah Twiner has been really helpful throughout my nearly 3 years tenancy agreement. Thank you Sarah! She’s helped with any issues along the way and has been particularly helpful with supporting me to co-ordinate the move in of someone else to take my places in the flat i was moving out of. This was done really quickly. You’re ace Sarah! Thank you again.
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Excellent service, kind and ...
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5 Star Review
John
By : 'Regina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
Sep 15, 2021
People found this helpful0
A hard worker and kindly honest when we asked for his opinion, John helped me and my flatmate immensely when we were in desperate need of a flat in the rush before uni. John miraculously found us a lovely two bed in an ideal location and he came to view the property with us very quickly after... Read Full Review
Comments (0)A hard worker and kindly honest when we asked for his opinion, John helped me and my flatmate immensely when we were in desperate need of a flat in the rush before uni.
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Regina said about Drivers & Norris
Services : Letting( As a Tenant )Date: 15th Sep 2021
A hard worker and kindly honest when we asked for his opinion, John helped me and my flatmate immensely when we were in desperate need of a flat in the rush before uni.
John miraculously found us a lovely two bed in an ideal location and he came to view the property with us very quickly after initial contact.
John responds quickly to emails and follows up with the move in process. It has been a smooth transition since we accepted the offer on our new flat!
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Sarah went above and beyond ...
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5 Star Review
Sarah
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : N7
Sep 13, 2021
People found this helpful0
Sarah went above and beyond for me! Honestly I can't rate her enough - I'm over the moon with the apartment she found me. Absolute... Read Full Review
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Alex said about Drivers & Norris
Services : Letting( As a Tenant )Date: 13th Sep 2021
Sarah went above and beyond for me! Honestly I can't rate her enough - I'm over the moon with the apartment she found me. Absolute star.
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Sarah was very helpful for me ...
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5 Star Review
Sarah
By : 'Jack'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : N4
Sep 10, 2021
People found this helpful0
Sarah was very helpful for me in securing my new flat. She was very responsive when I had any questions and was generally very... Read Full Review
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Jack said about Drivers & Norris
Services : Letting( As a Tenant )Date: 10th Sep 2021
Sarah was very helpful for me in securing my new flat. She was very responsive when I had any questions and was generally very helpful.
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Great experience ...
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5 Star Review
Sarah
By : 'Sadie'
Services : Letting( As a Tenant )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : N7
Sep 10, 2021
People found this helpful0
Sarah has been wonderful in helping us find our perfect flat in London! She provided us with ample information and really gave us confidence that we had chosen the right place. Throughout the journey she has been calling/ emailing to update us on the process. Really cannot thank her... Read Full Review
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Sadie said about Drivers & Norris
Services : Letting( As a Tenant )Date: 10th Sep 2021
Sarah has been wonderful in helping us find our perfect flat in London! She provided us with ample information and really gave us confidence that we had chosen the right place. Throughout the journey she has been calling/ emailing to update us on the process. Really cannot thank her enough!
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Seamless ...
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5 Star Review
Sarah
By : 'Guy'
Services : Letting( As a Tenant )
Rent PCM : £3500
Would you recommend ? : Yes
Postcode : NW1
Sep 9, 2021
People found this helpful0
Sarah has been amazing, helping us secure the property quickly, and has made sure our transition has been seamless.... Read Full Review
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Guy said about Drivers & Norris
Services : Letting( As a Tenant )Date: 9th Sep 2021
Sarah has been amazing, helping us secure the property quickly, and has made sure our transition has been seamless. Thanks!
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John helped us a lot at ...
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5 Star Review
John
By : 'Mariia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
Sep 7, 2021
People found this helpful0
John helped us a lot at making sure we get the flat we liked as quick as possible! We managed to organise an online viewing of the property within 15 min and he even managed to record a video of the flat for us, although it was not yet on the website. Great cooperation and extremely fast response.... Read Full Review
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Mariia said about Drivers & Norris
Services : Letting( As a Tenant )Date: 7th Sep 2021
John helped us a lot at making sure we get the flat we liked as quick as possible! We managed to organise an online viewing of the property within 15 min and he even managed to record a video of the flat for us, although it was not yet on the website. Great cooperation and extremely fast response. He supported us throughout the process as much as possible and helped resolving all our questions. We will be definitely recommending him to other people!
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Jason sold my 3 bed flat, and ...
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5 Star Review
Jason
By : 'Emilie'
Services : Sales( As a Vendor )
Sold price : £483000
Would you recommend ? : Yes
Postcode : N7
Sep 1, 2021
People found this helpful0
Jason sold our 3 bed flat, completing the sale before the Stamp Duty holiday ended, despite numerous hurdles we encountered. Jason was a pleasure to work with and a great support throughout the entire... Read Full Review
Comments on Agent Fees
Very competitive fees.
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Emilie said about Drivers & Norris
Services : Sales( As a Vendor )Date: 1st Sep 2021
Jason sold our 3 bed flat, completing the sale before the Stamp Duty holiday ended, despite numerous hurdles we encountered. Jason was a pleasure to work with and a great support throughout the entire process.
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Jason has been an invaluable ...
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5 Star Review
Jason
By : 'Andreas'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : N4
Aug 27, 2021
People found this helpful0
Jason has been an invaluable asset during this challenging process. His experience, knowledge and advice allowed us to make informed decisions that assisted with our purchase. We are grateful to him for being so patient and supportive during a very stressful time, his calm professionalism helping... Read Full Review
Comments (0)Jason has been an invaluable asset during this challenging process. His experience, knowledge and advice allowed us to make informed decisions that assisted with our purchase. We are grateful to him for being so patient and supportive during a very stressful time, his calm professionalism helping us to stay positive and to ultimately achieve our goal of finding a new home on Corbyn Street.
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Andreas & Sarah said about Drivers & Norris
Services : Sales( As a Buyer )Date: 27th Aug 2021
Jason has been an invaluable asset during this challenging process. His experience, knowledge and advice allowed us to make informed decisions that assisted with our purchase. We are grateful to him for being so patient and supportive during a very stressful time, his calm professionalism helping us to stay positive and to ultimately achieve our goal of finding a new home on Corbyn Street.
Thank you
Andreas & Sarah
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Fantastic bunch ...
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5 Star Review
Simon
Jason
By : 'Robert'
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : N7
Aug 26, 2021
People found this helpful0
Fantastic bunch @Drivers&Norris Simon and Jason sold my mothers house that she lived in for over 40 years and done a fantastic job steering the ship all the way through. The buyers were a little testing at times though we cannot fault their willingness, but there was always someone to turn... Read Full Review
Comments (0)Fantastic bunch @Drivers&Norris
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Robert P said about Drivers & Norris
Services : Sales( As a Vendor )Date: 26th Aug 2021
Fantastic bunch @Drivers&Norris
Simon and Jason sold my mothers house that she lived in for over 40 years and done a fantastic job steering the ship all the way through. The buyers were a little testing at times though we cannot fault their willingness, but there was always someone to turn too when it got sticky. Cannot recommend the team enough!
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Good customer service and had ...
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5 Star Review
Kirill
By : 'MALCOLM'
Services : Online Auctions
Sold price : £420000
Would you recommend ? : Yes
Postcode : N17
Aug 25, 2021
People found this helpful0
Good customer service and had very friendly approach during and after the viewing. Very professional and ensures clarity in... Read Full Review
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MALCOLM BENSON said about Drivers & Norris
Services : Online Auctions( )Date: 25th Aug 2021
Good customer service and had very friendly approach during and after the viewing. Very professional and ensures clarity in communications
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I was so pleased I chose to ...
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5 Star Review
Kirill
By : 'Lucy'
Services : Sales( As a Vendor )
Sold price : £20800000
Would you recommend ? : Yes
Postcode : N4
Aug 25, 2021
People found this helpful0
I was so pleased i chose to go ahead with Drivers and Norris, this was a complex investment sale of 4 shops and 4 flats all of which had their quirks. The agents enthusiasm for the transaction never wavered and he was very... Read Full Review
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Lucy Stuart said about Drivers & Norris
Services : Sales( As a Vendor )Date: 25th Aug 2021
I was so pleased i chose to go ahead with Drivers and Norris, this was a complex investment sale of 4 shops and 4 flats all of which had their quirks. The agents enthusiasm for the transaction never wavered and he was very helpful.
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We chose Drivers & Norris ...
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5 Star Review
Simon
By : 'Alison'
Services : Sales( As a Vendor )
Sold price : £985000
Would you recommend ? : Yes
Postcode : N7
Aug 25, 2021
People found this helpful0
We chose Drivers & Norris after speaking to a few local agents, in the end it was Drivers local experience and prescience in N7 that won us over. It's safe to say we were not disappointed and Simon and the team were fantastic, after a run of viewings they had two offers and we keenly... Read Full Review
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Alison Johnston said about Drivers & Norris
Services : Sales( As a Vendor )Date: 25th Aug 2021
We chose Drivers & Norris after speaking to a few local agents, in the end it was Drivers local experience and prescience in N7 that won us over. It's safe to say we were not disappointed and Simon and the team were fantastic, after a run of viewings they had two offers and we keenly accepted one from a lovely couple. Great work team!
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Martin is a very curtious and ...
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5 Star Review
Martin
By : 'Ronald'
Services : Sales( As a Vendor )
Sold price : £395000
Would you recommend ? : Yes
Postcode : N19
Aug 25, 2021
People found this helpful0
Martin is a very courteous and knowledgeable agent. Thank you Martin, for your excellent service and all your advice and... Read Full Review
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Ronald said about Drivers & Norris
Services : Sales( As a Vendor )Date: 25th Aug 2021
Martin is a very courteous and knowledgeable agent. Thank you Martin, for your excellent service and all your advice and help.
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Complaints Procedure
Contact: info@drivers.co.uk
Last updated at 8/21/2018, 8:13:29 AM by allAgents
