Putney, London, SW15
4.7/5, 136 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
84% lettings fee satisfaction

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“Cheaky, unhonest angent, definitely avoid themWe went to see a ......”

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Aug 11,2016
Minithumbdown
By: 'Tina'
Aug 11,2016
2 people found
this helpful
Cheaky, unhonest angent, definitely avoid them
We went to see a flat with Lauristons in Putney, we told them we would like to take it by corporate let. The guy Daniel doing the viewing said 'no problem'. So we gave the offer and paid £500 deposit. Later they called me after we paid £500, saying they are not doing corporate let with us. I called their manager Jeanclaude to explain what we do, and asked him a few times, 'Is it all right with you?' He confirmed with me, 'Sure, no problem, landlord is happy with that.' So we paid another £500 deposit. During this time, they were doing the referencing, which was all fine. On the day we supposed to move in, I got a call from JeanClaude, the manager of Lauristons' Putney office, he told me the landlord didn't want to do corporate let, and didn't want to go through. I asked for our deposit back, he told me no way. And he complained me of wasting the landlord's time, that deposit would be given to the landlord for his lost. I got contact with the landlord, he said no, they didn't give him anything. We contacted their letting director, they just denied everything and don't give our deposit back. Until now, 8 months late, we still can't get anything back from our £1000 deposit.
What agent could do to change your mind?
Their deposit is higher than other agents and if the problem is because of them, they complain to you and won't give your deposit back.
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Comment on agent fees
Their deposit is higher than other agents and if the problem is because of them, they complain to you and won't give your deposit back.
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Latest Reviews

View all Reviews 136
7th Apr 2020
reviewed by 'Atkins'
“I have found Lauristons to be extremely professional and am very satisfied with the services they provide. They have been ......”
24th Apr 2019
reviewed by 'Matilda'
“We recently rented a 1 bed flat in Putney through Lauristons and were really happy with all the help we got ......”
19th Nov 2018
reviewed by 'TimR'
“I recently sold my flat through Nick Scott at Lauristons in PutneyFantastic service that went well above and beyond what ......”
12th Jun 2018
reviewed by 'Dan'
“Really friendly and professional guys. Did everything they could to help us out! Questions were answered quickly and all contact ......”
16th Apr 2018
reviewed by 'Mosky'
“Very good letting agency. They are really close to you to help you finding the right flat and the agents ......”
15th Sep 2017
reviewed by 'Callum'
“Well where do I start? After having numerous problems with letting agents in the past I was blown away by ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 19:00
  • Saturday: 09:00 - 19:00
  • Sunday: Closed
Address

Lauristons
188 Upper Richmond Road
Putney,London
Greater London
SW15 2SH
020 8780 8780

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £232,500 £865,000
Lettings 80% 84% £900 £2,151
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 70 0 20 0 15 1 5 2
Areas covered
  • SW15
  • SW6
  • SW18
  • SW13
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Balham, SW12
Kennington, SE11
Wimbledon, SW19

“A very satisfied landlord...”

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Apr 07,2020
Minithumbup
By: 'Atkins'
Apr 07,2020
0 people found
this helpful
I have found Lauristons to be extremely professional and am very satisfied with the services they provide. They have been consistently prompt in getting back to me and in these very uncertain times have been understanding and supportive. Would recommend hands down, especially Jean-Claude in ...
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“Good customer service...”

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Apr 24,2019
Minithumbup
By: 'Matilda'
Apr 24,2019
0 people found
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We recently rented a 1 bed flat in Putney through Lauristons and were really happy with all the help we got from Lauren Green, she was always prompt in email responses and helped us through the process with kindness....
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Comment on agent fees
Fees are slightly high but so are all agency fees.
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“Service above and beyond...”

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Nov 19,2018
Minithumbup
By: 'TimR'
Nov 19,2018
0 people found
this helpful
I recently sold my flat through Nick Scott at Lauristons in Putney Fantastic service that went well above and beyond what could be expected. It was only because of Nick's work that the sale went through. Things got complicated as my buyer needed various permissions ...
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Comment on agent fees
Standard rate - quite a lot of money, but real professional service managing a complicated process
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“Professional and helpful...”

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Jun 12,2018
Minithumbup
By: 'Dan'
Jun 12,2018
0 people found
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Really friendly and professional guys. Did everything they could to help us out! Questions were answered quickly and all contact was dealt with efficiently...
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“Very Good!...”

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Apr 16,2018
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Alexander
By: 'Mosky'
Apr 16,2018
0 people found
this helpful
Very good letting agency. They are really close to you to help you finding the right flat and the agents are very nice and polite. Alex is a great one! would recommend!...
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“Well where do I start? After having numerous problems with ......”

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Sep 15,2017
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Lewis-Hamilton
By: 'Callum'
Sep 15,2017
0 people found
this helpful
Well where do I start? After having numerous problems with letting agents in the past I was blown away by the service I received here. Lewis was professional, helpful, personable, polite and attentive towards me (despite me being ever so pedantic!). Will definitely be recommending ...
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“Alexander Kovach and Jean-Claude De Abreu have demonstrated a very ......”

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Aug 08,2017
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Alexander
By: 'Zoe'
Aug 08,2017
0 people found
this helpful
Alexander Kovach and Jean-Claude De Abreu have demonstrated a very high level of professionalism and understanding of tenants needs. I have been renting in London for over 16 years and dealt with numerous estate agents. This time around my search was particularly difficult. Prior to contacting ...
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Comment on agent fees
Standard
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“I have been using letting agencies for 35 years , the service ......”

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Aug 05,2017
Minithumbup
By: 'Fifth'
Aug 05,2017
0 people found
this helpful
I have been using letting agencies for 35 years , the service I have received from Jean-Claude is the most superior service I have received. The property was rented within 5 days by his colleague Alex. from then on Jean-Claude took care of everything in a very professional ...
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Comment on agent fees
The letting fees are very reasonable
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“This was our first time buying a property and Maartje ......”

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Jul 31,2017
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Maartje
By: 'Eva'
Jul 31,2017
0 people found
this helpful
This was our first time buying a property and Maartje and Nick were wonderful throughout the process. Informative, always quick to answer questions and they went over and above when needed. They made our first time buying a property a very positive experience. Thanks both!...
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“We placed our home on the market in February with ......”

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Jun 09,2017
Minithumbup
By: 'Kevin'
Jun 09,2017
0 people found
this helpful
We placed our home on the market in February with another agent and within 4 weeks it became apparent that they were unable to deliver what they promised so we got out of the contract and after looking at reviews decided that the man for the ...
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Comment on agent fees
Fees are fees but Lauristons were very fair
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“Nick and Maartje have been extremely helpful with my purchase. ......”

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May 12,2017
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Maartje
By: 'Fareed'
May 12,2017
0 people found
this helpful
Nick and Maartje have been extremely helpful with my purchase. They were friendly and warm from the beginning, always available if any queries raised and happy to accommodate last minute viewing requests. Also during the long and painful period of paper works, it was their ...
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“Fantastic service! They sold my property in just two weeks. ......”

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May 11,2017
Minithumbup
By: 'Carlos'
May 11,2017
0 people found
this helpful
Fantastic service! They sold my property in just two weeks. Nick provided great support and advice through the exchanging process that was full of unexpected issues. All the Lauristons team is highly professional. After dealing with at least three different agents, I'll say they are ...
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Comment on agent fees
Fair and well deserved
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“I couldn't have been more impressed with the service and ......”

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May 05,2017
Minithumbup
By: 'DOL'
May 05,2017
0 people found
this helpful
I couldn't have been more impressed with the service and support we received from Nick and Maartje. Nick's management of our sale was comprehensive and attentive, making the whole process as painless as could be. We would definitely recommend....
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“Recently purchased a property through Lauristons in Putney. They were ......”

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May 04,2017
Minithumbup
By: 'Tim'
May 04,2017
0 people found
this helpful
Recently purchased a property through Lauristons in Putney. They were by far the friendliest, most honest and professional agent we have dealt with in Putney....
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Comment on agent fees
As a buyer there were no fees
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“Nick and his team were a pleasure to work with ......”

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Mar 20,2017
Minithumbup
By: 'Oli'
Mar 20,2017
0 people found
this helpful
Nick and his team were a pleasure to work with - it was very helpful working with such a great team they lightened the load when it was needed...
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Comment on agent fees
very good
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By: Darren Baker
Apr 03, 2017
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Thank you very much for your 5 star review of our team in Putney. Nick and Maartje always strive to ensure our client's move is as stress-free as possible. Darren Baker Group Sales Director ...

“Great service, advice and kept us updated every step of ......”

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Mar 14,2017
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Lewis-Hamilton
By: 'SB'
Mar 14,2017
1 people found
this helpful
Great service, advice and kept us updated every step of the way! They are a pleasure to deal with compared to other agents....
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Comment on agent fees
Standard
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“I have found Laurieston state agent Putney branch very professional ......”

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Mar 08,2017
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Lewis-Hamilton
By: 'Bereket'
Mar 08,2017
1 people found
this helpful
I have found Laurieston state agent Putney branch very professional and helpful. Specially the staff John Claude, Lewis Hamilton and Daniel....
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Comment on agent fees
Good
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“We had been with KFH for a number of years ......”

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Sep 20,2016
Minithumbup
By: 'Kevin'
Sep 20,2016
2 people found
this helpful
We had been with KFH for a number of years after buying, selling and renting our property through them however over time we noticed that the customer service became non-existent so we decided to move our business to someone who cared. After reviewing a number ...
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Comment on agent fees
Reasonable and competitive.
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“Cheaky, unhonest angent, definitely avoid themWe went to see a ......”

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Aug 11,2016
Minithumbdown
By: 'Tina'
Aug 11,2016
2 people found
this helpful
Cheaky, unhonest angent, definitely avoid them We went to see a flat with Lauristons in Putney, we told them we would like to take it by corporate let. The guy Daniel doing the viewing said 'no problem'. So we gave the offer and paid £500 deposit. ...
read full review
What agent could do to change your mind?
Their deposit is higher than other agents and if the problem is because of them, they complain to you and won't give your deposit back.
Attached Filesnbsp;
Comment on agent fees
Their deposit is higher than other agents and if the problem is because of them, they complain to you and won't give your deposit back.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding. Thankfully we have only moved home a number of ......”

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Jul 08,2016
Minithumbup
By: 'Lisa'
Jul 08,2016
0 people found
this helpful
Outstanding. Thankfully we have only moved home a number of times and with every move comes understandable challenges (!). Despite having a newborn baby, new business and a house to buy and sell - Nicholas made it feel seamless from start to finish. He was utterly ...
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Comment on agent fees
Very Reasonable! Now I have experienced what Lauriston's has to offer, I would say I received a very competitive rate.
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“Mr Scott has been outstanding in his handling of the ......”

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Feb 19,2016
Minithumbup
By: 'Simon'
Feb 19,2016
0 people found
this helpful
Mr Scott has been outstanding in his handling of the sale of our flat and also in his interaction with us. From our very first meeting I have found him to be personable, enthusiastic, knowledgeable and dedicated. I, like many others have a negative opinion ...
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“I had a great experience buying my first property with ......”

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Jan 29,2016
Minithumbup
By: 'Will'
Jan 29,2016
0 people found
this helpful
I had a great experience buying my first property with Lauristons. I was mainly dealing with Nick Scott - he was extremely helpful and kept me up to speed on any developments throughout the process. The other staff I spoke to at the branch (Maartje ...
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“Nick was very responsive and pro-active throughout the sale process, ......”

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Jan 15,2016
Minithumbup
By: 'Maz'
Jan 15,2016
0 people found
this helpful
Nick was very responsive and pro-active throughout the sale process, following up on issues as and when they arose. I would strongly recommend him....
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Comment on agent fees
Initial thoughts were the fees were on the high side. However these were then fully earned as the process went on.
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“Having used various estate agents in Putney for a number ......”

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Jan 15,2016
Minithumbup
By: 'Emily'
Jan 15,2016
1 people found
this helpful
Having used various estate agents in Putney for a number of years buying, selling and renting property, it was a real shame that I had not used Lauristons sooner. Nick Scott was a breath of fresh air - honest, proactive and informative - everything you ...
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“Nicolas Scott is an exceptional salesman in all respects. His ......”

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Jan 14,2016
Minithumbup
By: 'Nicolas'
Jan 14,2016
0 people found
this helpful
Nicolas Scott is an exceptional salesman in all respects. His communication and facilitation skills were invaluable in securing and completing a sale which would have failed had I relied upon the conveyancing solicitors to progress. Eleven out of ten to Nic, superb....
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Comment on agent fees
Open to negotiation, thus slightly below competitors market rate
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“Nicolas is an excellent estate agent with an impressive organisational ......”

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Jan 13,2016
Minithumbup
By: 'Matthew'
Jan 13,2016
0 people found
this helpful
Nicolas is an excellent estate agent with an impressive organisational and management ability . He was very effective is arranging the purchase of my flat and was the real driving force behind the transaction. I would definitely want to work with Nicolas again!...
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Comment on agent fees
I was the purchaser and so this didn't apply.
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“We were in touch with Luke and Magdalena throughout the ......”

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Aug 17,2015
Minithumbup
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Luke
By: 'Aida'
Aug 17,2015
0 people found
this helpful
We were in touch with Luke and Magdalena throughout the whole process. At first, it was Luke and once he left the company, Magdalena. Luke was the one who showed us the house, introduced us to the landlady and explained us everything. In our first ...
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Comment on agent fees
They are very high and there are way too many different fees for every little thing. It should be more simple than that.
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“Claire has been a lovely agent to correspond with. She ......”

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Aug 10,2015
Minithumbup
By: 'Heather'
Aug 10,2015
0 people found
this helpful
Claire has been a lovely agent to correspond with. She is incredibly personable, helpful and always on hand when needed. She made every effort to ensure we were settled in well and there as an on-going support. Many thanks Claire!...
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Comment on agent fees
Happy with the fees - they were average and nothing we didn't expect.
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“I initially made contact with Kristina Blenkharn about the above ......”

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Apr 30,2015
Minithumbup
By: 'pruebee'
Apr 30,2015
1 people found
this helpful
I initially made contact with Kristina Blenkharn about the above property. She was helpful and we arranged an inspection, for which she didn't turn up, rather sending a colleague. At the inspection, there was no information about the property at all though the 'substitute' person ...
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“Claire was absolutely on top of all the process of ......”

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Apr 30,2015
Minithumbup
By: 'Carlos'
Apr 30,2015
0 people found
this helpful
Claire was absolutely on top of all the process of following a faulty boiler problem. She did her best to get an evaluation of the problem as quickly as possible, liaising with the landlord to get a solution promptly. Most helpful property manager would be ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:09 PM 15/01/2016 by Matthew Payne

Awards won by Lauristons, London SW15 2SH



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