Winchester, SO23
3/5, 6 reviews
33% recommended
67% sales valuation accuracy
67% sales fee satisfaction

“I was on the market with another agent, but hadn't ......”

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Jul 28,2016
Minithumbdown
By: 'Helen'
Jul 28,2016
2 people found
this helpful
I was on the market with another agent, but hadn't sold.
I was repeatedly contacted by Austin and Wyatt who assured me that they could sell my home in a few weeks.
I took them on as a joint agent, however in all the time that they were meant to be marketing my property, I received no contact from them. No viewings, no advice or support, no feedback - absolutely nothing.
I was originally told that as a joint agent, I would only pay their agency fee if they sold the house, however it transpired that I would have been liable for their fee irrespective of who sold the house, i.e. I had to pay the full agency fee to both estate agents
Little thing that rankled - when I read through their contract before signing, the agency fee was 0.25% more than the fee agreed !
House still not sold. Feel that Austin and Wyatt did nothing.
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Opening Hours
Address

Austin & Wyatt
7 Southgate St
Winchester
Hampshire
SO23 9DY
01962 920094

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 2 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Do not go with this agent if you value your n......”

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Apr 01,2020
Minithumbdown
By: 'Karen'
Apr 01,2020
1 people found
this helpful
Do not go with this agent if you value your neighbours. I have the gross misfortune of owning a house next door to one of the properties they manage. I came home from a day at work to find an enormous amount of garden debris ...
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“Amazing...”

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Feb 10,2020
Minithumbdown
By: 'Jade'
Feb 10,2020
0 people found
this helpful
Amazing place and the Staff was wonderful and so helpful Highly recommended. Anyone wanting to rent go to them, they are spot on. Thanks everyone...
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“I found Richard and colleagues hugely helpful and supportive at ......”

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Feb 18,2018
Minithumbup
Richard
By: 'Vicki'
Feb 18,2018
0 people found
this helpful
I found Richard and colleagues hugely helpful and supportive at all stages of the process of selling my late father's house. I am sure his positive enthusiasm assisted the sale which occurred within ten viewings. Everyone i spoke to was kind and helpful...
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Comment on agent fees
good
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“This branch has very poor communication to tenants. The staffs ......”

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Aug 04,2017
Minithumbdown
By: 'Sumon'
Aug 04,2017
3 people found
this helpful
This branch has very poor communication to tenants. The staffs are polite but not prioritize and keep their customers well informed. Every processes I have been through were super slow. Now II am waiting patiently for getting my deposit back for more than 2 weeks without ...
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Comment on agent fees
Expensive. Services I received really not worth it.
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“Fantastic service. I can't fault the team from the Winchester ......”

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Jun 22,2017
Minithumbup
By: 'Rory'
Jun 22,2017
0 people found
this helpful
Fantastic service. I can't fault the team from the Winchester office at all. Richard and Gail were the two I dealt with and they were both readily available and really moved the sale along. I might add that Richard came up with a very creative ...
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Comment on agent fees
Fair fees as agreed.
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“I was on the market with another agent, but hadn't ......”

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Jul 28,2016
Minithumbdown
By: 'Helen'
Jul 28,2016
2 people found
this helpful
I was on the market with another agent, but hadn't sold. I was repeatedly contacted by Austin and Wyatt who assured me that they could sell my home in a few weeks. I took them on as a joint agent, however in all the time ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Austin & Wyatt, Winchester SO23 9DY



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