50% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Feb 29,2012
Feb 29,2012
4
people found
this helpful
this helpful
First of all I called Miles and Barr to arrange a viewing of a property for myself to buy in margate. They said thats fine and we arranged a time (2:30) to meet so that we could go inside and view the property. I drove all the way down from gravesend (50 miles) and even got down there well early. 2:30pm came around and went so I called them using my own phone and credit only to be told were sorry but we havent got the keys. So firstly they should of known the situation with the keys while i was on the phone to them the first time around, or even of called me before I left from gravesend/before we was due to meet at least 20 minutes before and said were sorry but we cannot find the keys. I had no phone call so they didnt even have the decency to ring me like a typical estate agent that never rings you back but when i did get through to them they said the person who has the keys is working in canterbury till 5pm and can you wait until then. Obviously we couldnt and I found the communication and whole experience unnecessary and appalling. It was a good job I didnt book the day off and lose pay because I would of been even more angry, although it was bad enough using £25 worth of petrol and doing a 100 miles round trip. They are an absolutely disgrace and I will never use them again.
What agent could do to change your mind?
The communication and organisation could of been alot better.Attached Filesnbsp;
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Latest Reviews
18th Jan 2022
reviewed by 'Lyn'
30th Jun 2021
reviewed by 'Charlotte'
30th Jun 2021
reviewed by 'Charlotte'
18th Jan 2021
reviewed by 'Jayne'
30th Apr 2019
reviewed by 'Disheartened'
7th Sep 2018
reviewed by 'VRJ21'
Opening Hours
Address
Miles & Barr
155-157 Northdown Road
Cliftonville,Margate
Kent
CT9 2QY
01843 231222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 75% | £215,000 | £349,999 |
| Lettings | 0% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 2 | 0 | 0 | 2 | 1 | 1 | 7 |
Areas covered
- CT9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jan 18,2022
Jan 18,2022
0
people found
this helpful
this helpful
My husband and I would like to share our customer service Experience we received from Annie Collier at the Cliftonville Branch .
Annie has a professional manner , speaking on the telephone and face to face . She has good knowledge of her job is respectful of the ...
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Jun 30,2021
Jun 30,2021
0
people found
this helpful
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
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Jun 30,2021
Jun 30,2021
0
people found
this helpful
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
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Jan 18,2021
Jan 18,2021
0
people found
this helpful
this helpful
Miles and Barr, Cliftonville are selling the property my elderly parents live in (rented). Bradley went out of his way on Saturday to help my parents , scanning in ID documents and then emailing them to me so that I can begin the process of relocating ...
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Apr 30,2019
Apr 30,2019
4
people found
this helpful
this helpful
I spoke to a chap called Adam in the Cliftonville Branch and was less than impressed by his arrogant, better than thou attitude and condescending tone. Needless to say I won't be having my property valued by them and will choose another agent...
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Comment on agent fees
Not sure
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Sep 07,2018
Sep 07,2018
0
people found
this helpful
this helpful
Although part of the wider M and B chain, they were unhelpful in being able to send information to another branch. They could cost their own company thousands of pounds because of their strange business model....
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Comment on agent fees
Fees like most agents, the word scam comes to mind. This company state that if references fail they will keep your referencing fees plus your holding deposit which is a full months rent. That is likely to be over £1000 just for applying for a property.
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Mar 12,2018
Mar 12,2018
3
people found
this helpful
this helpful
I am appalled at the way you run a business. I never got so much as a phone call or email or anything after visiting and giving me a Valuation !! Or a confirmation of taking on my property. On top of that you left my ...
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Comment on agent fees
Bad
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Dec 20,2017
Dec 20,2017
6
people found
this helpful
this helpful
Possibly the worst agents in the area. Viewed property on Thursday, offered asking price which was accepted Friday morning. Fitted all sellers needs as we had no chain and they had been let down and needed quick sale.
So Monday arrives and a short call ...
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Aug 30,2017
Aug 30,2017
4
people found
this helpful
this helpful
not on buyers side! wasted our time twice now. we have traveled from London just to have cancellation call 10min before viewing! Requested to view other flat on other occasion - was told they have no one to show us as they are "extremely busy". ...
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Dec 16,2016
Dec 16,2016
2
people found
this helpful
this helpful
Although the approach of the valuer seemed to be genuine, I quickly discover that in fact he was only interested in having my listing!! So ....too high a price to start with coupled with a very bad text in the ad, my house did not ...
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Nov 18,2014
Nov 18,2014
4
people found
this helpful
this helpful
Have contacted both Ramsgate and Margate offices a few times now. I would be pretty upset if my own property was being marketed in this way, as they seem to be confused and not know what they have on the market, they can't answer questions, ...
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What agent could do to change your mind?
Start complying with EPC regulations. Answer prospective buyers questions, be organised and communicate better.Attached Filesnbsp;
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Aug 16,2014
Aug 16,2014
4
people found
this helpful
this helpful
This has to be the very worst agent ever. We were shown around the property by Zara who was on her mobile texting the entire half hour viewing, and she said not a word! I put an offer in on the property and rang 5 days ...
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What agent could do to change your mind?
They could have done their job PROPERLY and PROFESSIONALLY.Attached Filesnbsp;
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Oct 24,2012
Oct 24,2012
2
people found
this helpful
this helpful
Had a viewing on a lovely property this morning. When I mentionned who it was on with while in the staffroom at work, I got a loud "oooohhh" followed by advice to "avoid like the plague". However, I thought I'd make up my own mind ...
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What agent could do to change your mind?
Not told lies and had some basic knowledge on the property.Attached Filesnbsp;
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Jul 19,2012
Jul 19,2012
0
people found
this helpful
this helpful
Spent a Saturday with this branch who arranged six viewings for us and a dedicated person to take us around as we do not know the area very well. All information was to hand and we received excellent service. other agents could learn a lot ...
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Feb 29,2012
Feb 29,2012
4
people found
this helpful
this helpful
First of all I called Miles and Barr to arrange a viewing of a property for myself to buy in margate. They said thats fine and we arranged a time (2:30) to meet so that we could go inside and view the property. I drove all ...
read full review
read full review
What agent could do to change your mind?
The communication and organisation could of been alot better.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:42 PM 13/11/2017 by Lewis
