Birmingham, B17
3.3/5, 13 reviews
62% recommended
80% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction

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“Terrible service for landlord, high fee for tenant, they are ......”

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Jun 18,2016
Minithumbdown
By: 'Arthur'
Jun 18,2016
1 people found
this helpful
Terrible service for landlord, high fee for tenant, they are unresponsive and take both landlords and tenants for granted.
AVOID!
Comment on agent fees
Bad
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Latest Reviews

View all Reviews 13
19th Dec 2023
reviewed by 'Garth'
“Terrible estate agents, they will rip you off on the selling fees. The offered to sell my house at £200,000 then ......”
18th Jan 2022
reviewed by 'Ali'
“If I could I would give zero.Terrible management!!!We were booked for house viewing they sending reminders to make ......”
20th Oct 2021
reviewed by 'Karen'
“I am shocked this company has got good reviews they are awful! They promised me a house to let and ......”
4th Mar 2021
reviewed by 'Tom'
“Me and my partner were new to buying and selling a property and the whole experience has been so easy ......”
2nd Mar 2021
reviewed by 'Olivia'
“Best agents I’ve ever dealt with Charlotte and Elton! Made our rental process very easy and nice. Would 100% recommend! ......”
2nd Apr 2019
reviewed by 'Dan'
“I can't believe that I drove 2h one way from London to Birmingham for nothing. I had viewing booked, when ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Shipways
172 High Street Harborne
Harborne,Birmingham
West Midlands
B17 9PP
0121 427 3264

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £175,000 £275,000
Lettings 0% 67% £900 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 2 5 1 1 0 1 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Terrible estate agents, they will rip you off......”

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Dec 19,2023
Minithumbdown
By: 'Garth'
Dec 19,2023
0 people found
this helpful
Terrible estate agents, they will rip you off on the selling fees. The offered to sell my house at £200,000 then two weeks later said the market had crashed and needed to drop the house by 10%. The housing market must have really gone mental in the ...
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“If I could I would give zero.Terrible manage......”

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Jan 18,2022
Minithumbdown
By: 'Ali'
Jan 18,2022
2 people found
this helpful
If I could I would give zero. Terrible management!!! We were booked for house viewing they sending reminders to make sure you are coming and later AGENT not turning up for booked appointment not answering calls or replying for email. We were travelling nearly 3h ...
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“I am shocked this company has got good review......”

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Oct 20,2021
Minithumbdown
By: 'Karen'
Oct 20,2021
2 people found
this helpful
I am shocked this company has got good reviews they are awful! They promised me a house to let and requested a week rent £207 which I paid. The landlord then refused me based on the fact I was unaware I ad a CCJ from 4 years ...
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“Me and my partner were new to buying and sell......”

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Mar 04,2021
Minithumbup
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Kellie
By: 'Tom'
Mar 04,2021
1 people found
this helpful
Me and my partner were new to buying and selling a property and the whole experience has been so easy thanks to the help from Kellie at harbrone. From answering copious amounts of questions from myself and giving me feedback near on everyday for months ...
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“Best agents I’ve ever dealt with Charlotte an......”

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Mar 02,2021
Minithumbup
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Charlotte
By: 'Olivia'
Mar 02,2021
0 people found
this helpful
Best agents I’ve ever dealt with Charlotte and Elton! Made our rental process very easy and nice. Would 100% recommend! Wouldn’t go elsewhere!...
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“SHOCKING...”

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Apr 02,2019
Minithumbdown
By: 'Dan'
Apr 02,2019
0 people found
this helpful
I can't believe that I drove 2h one way from London to Birmingham for nothing. I had viewing booked, when i reached at the property I found out that is not the one pictured and advertised. Nobody from agency has come to meet me as ...
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“Terrible service for landlord, high fee for tenant, they are ......”

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Jun 18,2016
Minithumbdown
By: 'Arthur'
Jun 18,2016
1 people found
this helpful
Terrible service for landlord, high fee for tenant, they are unresponsive and take both landlords and tenants for granted. AVOID!...
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Comment on agent fees
Bad
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“Very polite and helpful,staff answered all my questions and ......”

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Feb 29,2016
Minithumbup
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Victoria
By: 'Bigdave'
Feb 29,2016
0 people found
this helpful
Very polite and helpful,staff answered all my questions and was very courteous.many thanks.i have already recommended this branch to a couple of colleagues....
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Comment on agent fees
Good
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“We recently decided to put our house on the market ......”

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Feb 29,2016
Minithumbup
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Victoria
By: 'D'
Feb 29,2016
0 people found
this helpful
We recently decided to put our house on the market and was considering doing this ourselves, in an effort to save extra money. I called three estate agents in the local area to provide the most accurate valuation and after meeting Fabio from Shipways, we ...
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Comment on agent fees
Good
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“This branch provided top quality service , excellent customer care. all ......”

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Feb 29,2016
Minithumbup
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Matthew
By: 'sylvia'
Feb 29,2016
0 people found
this helpful
This branch provided top quality service , excellent customer care. all stuff are very friendly, professional, knowledgeable. This is my second time purchase house from this office, I am so pleased with them. and highly commanded them to any body who want to sell or buy ...
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Comment on agent fees
fees are very good ! value for money and good for the service provide by them
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“Shipways were a pleasure to deal with from the start ......”

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Feb 28,2016
Minithumbup
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Victoria
By: 'Paul'
Feb 28,2016
0 people found
this helpful
Shipways were a pleasure to deal with from the start of selling our property to completion. Victoria Bennett was extremely professional & went out of her way to be helpful. Thank you Vicky. Matt & Winnie for making the process as painless as possible...
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Comment on agent fees
Reasonable
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“Throughout the process the service provided was friendly, professional and ......”

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Feb 26,2016
Minithumbup
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Matthew
By: 'Alan'
Feb 26,2016
0 people found
this helpful
Throughout the process the service provided was friendly, professional and efficient. All members of staff were keen to be as helpful as possible and were very helpful with questions posed, always getting back to us quickly with the answer. Matthew and Winnie in particular were ...
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Comment on agent fees
The fees were about average for the services rendered.
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“On the down side it was hard to get regular ......”

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Feb 24,2016
Minithumbup
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Victoria
By: 'GW'
Feb 24,2016
1 people found
this helpful
On the down side it was hard to get regular updates during the period before a buyer was found. I had to call in to find out if there had been interest or visits. Proactive communication from the agent at this stage was pretty much ...
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Comment on agent fees
Similar to other agents contacted, though other agents had to be negotiated down to this level rather than offering spontaneously.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Shipways, Birmingham B17 9PP



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