“The fees are among the highest I've come across however ......”
1 Star Review
Jun 09,2016
By:
'Anonymous'
Jun 09,2016
Branch: London, 315 Kennington Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PL3
Branch: London, 315 Kennington Road
Lettings (as a Tenant)
Postcode: PL3
2
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The fees are among the highest I've come across however the service they provided was poor, lots of errors and misinformation, mistakes are ok, we all make them but the attitude felt lazy and exploitative.
To make things worse, as part of the referencing process for letting you're _forced_ to accept advertisements from home telecom (often cited as an awful provider). As in, you can not submit your referencing details without agreeing to be advertised to.
Despite contacting them separately to refuse advertising they've texted, rang and emailed (a few times) trying to get me to sign up.
On the upside staff were often friendly and approachable which was a welcome contrast to the pushy aggressive sales tactics of the other agencies we tried, however as things have progress I feel this was more of a facade than genuine.
The whole process felt like a scam.
Avoid if you can - properties are often up with a few agents so have a search around to see if you can use someone else.
What agent could do to change your mind?
Among the highest we had quoted to us
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Comment on agent fees
Among the highest we had quoted to us
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