Woodlands Estate Agents
Horsham, RH12
4.7/5, 43 reviews
93% recommended
90% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction

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“Carolyn was very nice and helpful with finding a flat. ......”

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May 27,2016
Minithumbup
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Carolyn
By: 'Joy'
May 27,2016
0 people found
this helpful
Carolyn was very nice and helpful with finding a flat. She took the time to listen and understand what I was looking for. I will definitely go to her again when I decide to move into something bigger.

Thanks Carolyn!
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Good
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Latest Reviews

View all Reviews 43
25th Oct 2023
reviewed by 'Ryan'
“The staff are lazy to do any work in the property but when it comes to the deposit they try ......”
17th Oct 2022
reviewed by 'Amy'
“WOULD GIVE ZERO STARS IF I COULD. ENTERED PROPERTY WITHOUT PERMISSION AND TOOK A SET OF KEYS. NOT THE FIRST ......”
12th Nov 2021
reviewed by 'Ruta'
“I do not recommend renting an apartment to anyone through this agency (Horsham), although we left the apartment in a ......”
9th Dec 2016
reviewed by 'Sam'
“I had the best experience using woodlands. Carolyn was just superb from start to finish. She answered my questions, put ......”
2nd Dec 2016
reviewed by 'Beka'
“Very friendly, helpful and informative. Very professional and supportive. Notify you on updates and always around to answer any queries....”
21st Nov 2016
reviewed by 'Lase'
“Carolyn was very helpful in helping me secure my current accommodation, showed me around few places and even brought me ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Woodlands Estate Agents
3 South Street
Horsham
West Sussex
RH12 1NR
01403 270270

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £0 £0
Lettings 100% 90% £695 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 30 3 0 0 1 0 0 0
Areas covered
  • RH12
  • RH13
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Horsham, RH12
Redhill, RH1

“The staff are lazy to do any work in the prop......”

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Oct 25,2023
Minithumbdown
By: 'Ryan'
Oct 25,2023
1 people found
this helpful
The staff are lazy to do any work in the property but when it comes to the deposit they try and get the entire amount. They are condescending to speak to and try push blame on tenant to why they can’t do any work....
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“THIEVES...”

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Oct 17,2022
Minithumbdown
By: 'Amy'
Oct 17,2022
1 people found
this helpful
WOULD GIVE ZERO STARS IF I COULD. ENTERED PROPERTY WITHOUT PERMISSION AND TOOK A SET OF KEYS. NOT THE FIRST TIME THEY HAVE TAKEN SOMETHING FROM MY HOME. AVOID AT ALL COSTS UNLESS YOU WANT YOUR PROPERTY STOLEN!!...
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“Avoid Woodlands lettings Horsham...”

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Nov 12,2021
Minithumbdown
By: 'Ruta'
Nov 12,2021
2 people found
this helpful
I do not recommend renting an apartment to anyone through this agency (Horsham), although we left the apartment in a better condition than we found, they charged money for the demages which was there when we move in. They do not answe the phone and ...
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“I had the best experience using woodlands. Carolyn was just ......”

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Dec 09,2016
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Carolyn
By: 'Sam'
Dec 09,2016
0 people found
this helpful
I had the best experience using woodlands. Carolyn was just superb from start to finish. She answered my questions, put my mind at rest and was helpful & knowledgeable. Carolyn made our rental experience & move so stress free I can't thank her enough....
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Good
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“Very friendly, helpful and informative. Very professional and supportive. Notify ......”

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Dec 02,2016
Minithumbup
By: 'Beka'
Dec 02,2016
0 people found
this helpful
Very friendly, helpful and informative. Very professional and supportive. Notify you on updates and always around to answer any queries....
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“Carolyn was very helpful in helping me secure my current ......”

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Nov 21,2016
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Carolyn
By: 'Lase'
Nov 21,2016
0 people found
this helpful
Carolyn was very helpful in helping me secure my current accommodation, showed me around few places and even brought me around in her car. Most of all she was friendly and answered all my questions without any hesitation. So would definitely recommend her to others....
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Good
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“Not the first time I used woodlands, always found the ......”

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Nov 14,2016
Minithumbup
By: 'Marcey'
Nov 14,2016
0 people found
this helpful
Not the first time I used woodlands, always found the staff very nice and helpful. Great service from Antonia, a lovely friendly and efficient lady who helped me with my new home....
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Comment on agent fees
Not bad
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“Excellent service, Antonia found a property for us that exactly ......”

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Oct 24,2016
Minithumbup
By: 'John'
Oct 24,2016
0 people found
this helpful
Excellent service, Antonia found a property for us that exactly met our needs for temporary accommodation while we complete a building project....
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Comment on agent fees
Fees were applied in a fair and reasonable way.
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“We have recently used Woodlands to rent a property in ......”

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Sep 26,2016
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Carolyn
By: 'Mr'
Sep 26,2016
1 people found
this helpful
We have recently used Woodlands to rent a property in Horsham and we cannot praise them enough. From the 1st viewing we hit it off instantly with Carolyn and all the way through, everything was dealt with in a friendly and professional manner. I would ...
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Comment on agent fees
We would say the fees were a ridiculous amount of money, previous letting agents we've used have been £320 1st person, £60 after that.
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“After viewing several properties through several other agents, (none of ......”

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Sep 21,2016
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Carolyn
By: 'Marcus'
Sep 21,2016
0 people found
this helpful
After viewing several properties through several other agents, (none of whom seemed particularly interested in) it was a breath of fresh air to meet Carolyn at Arthur road. After veiwing the property and realising it wasn't quite right for us we had a chat with ...
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Comment on agent fees
😕 only negative we have.... £720 seems very steep!
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“Carolyn is a very friendly individual. She was extremely pleasant ......”

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Aug 24,2016
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Carolyn
By: 'Megan'
Aug 24,2016
0 people found
this helpful
Carolyn is a very friendly individual. She was extremely pleasant and very helpful when first arranging our viewing of the property. She was able to get us a viewing on the same day we phoned and then explained how she really wanted to help us ...
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Good
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“I used the Woodlands agency when looking for a property ......”

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Jul 28,2016
Minithumbup
By: 'Andy'
Jul 28,2016
0 people found
this helpful
I used the Woodlands agency when looking for a property to rent in Horsham. I found their service throughout the process to be very polite, friendly and efficient and very prompt when it came to answering any queries I had....
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Comment on agent fees
Reasonable fees
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“Thank you so much Antonia for finding me the perfect ......”

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Jul 20,2016
Minithumbup
By: 'Lucy'
Jul 20,2016
0 people found
this helpful
Thank you so much Antonia for finding me the perfect home and making everything run so smoothly! Woodlands Estate Agents surpassed my expectations....
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“Carolyn has been very kind since the first time we ......”

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Jun 27,2016
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Carolyn
By: 'Vte'
Jun 27,2016
0 people found
this helpful
Carolyn has been very kind since the first time we meet her. Always helpful and happy to help us. She looks like a very high professional but very friendly and close to her customers. It's been a very nice experience, thanks Carolyn! Vicente & Isabel....
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“Superb Lettings Agent. Would highly recommend Woodlands and Antonia & Caroline ......”

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Jun 21,2016
Minithumbup
By: 'Garbz31'
Jun 21,2016
0 people found
this helpful
Superb Lettings Agent. Would highly recommend Woodlands and Antonia & Caroline in particular who have given us invaluable advice. Very personable, tailored, professional service at all times. Secured lovely tenants for us and made this a seemless process. This is our first buy to let venture ...
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Comment on agent fees
Competitive rates
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By: Rev. Godfrey Byamukama
Apr 01, 2023
View all comments (1)
Dear beloved of God!! Thank you my dear friend It's of great honor and pleasure to meet you here and on LinkedIn profile. Indeed am very passionate with my work I have done to help communities in Uganda at large. I would like to ask you now that I have got you to accept my submission to make a difference through your Parternership and collaborations to chiefly implement the same activities of Community Health Empowerment Ministry partnership Uganda on a high out put level for proper ma ...

“Carolyn was very nice and helpful with finding a flat. ......”

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May 27,2016
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Carolyn
By: 'Joy'
May 27,2016
0 people found
this helpful
Carolyn was very nice and helpful with finding a flat. She took the time to listen and understand what I was looking for. I will definitely go to her again when I decide to move into something bigger. Thanks Carolyn!...
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Comment on agent fees
Good
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“Carolyn was very helpful and effecient .in fact everyone at ......”

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Apr 20,2016
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Carolyn
By: 'Sachin'
Apr 20,2016
0 people found
this helpful
Carolyn was very helpful and effecient .in fact everyone at Horsham branch was very friendly and helpfull. all the best...
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Comment on agent fees
Well fee was alright I won't say fair .
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“Carolyn was immensely helpful and found me a lovely place ......”

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Apr 06,2016
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Carolyn
By: 'Henry'
Apr 06,2016
0 people found
this helpful
Carolyn was immensely helpful and found me a lovely place in a short space of time. I would certainly recommend Woodlands and Carolyn in particular to my friends :)...
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Comment on agent fees
Agency fees are always extortionate in my opinion - however these are some of the best of a bad bunch.
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“We had to re-let our property recently. Carolyn and Antonia ......”

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Apr 05,2016
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Carolyn
By: 'Fanning'
Apr 05,2016
0 people found
this helpful
We had to re-let our property recently. Carolyn and Antonia dealt with it very efficiently. They listened to our concerns and understood what our needs were. Within two days of advertising, they found a suitable family for us and the new tenants moved in without ...
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“Carolyn and her team have been incredible. From the first ......”

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Feb 19,2016
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Carolyn
By: 'Dan'
Feb 19,2016
0 people found
this helpful
Carolyn and her team have been incredible. From the first moment of contact, she has been the first letting agent to be fighting the tenants side, and has been unbelievable helpful. Thankyou Woodlands for helping us find our new home!...
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Comment on agent fees
Average, not ridiculous, in keeping with others in the area
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“Wonderful service and all completed so quick.Staff very friendly ......”

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Feb 08,2016
Minithumbup
By: 'Debbie'
Feb 08,2016
1 people found
this helpful
Wonderful service and all completed so quick. Staff very friendly and helpful Would recommend to anyone looking to move. Fantastic estate agent's...
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Good
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“A very helpful and friendly agents, very pleasant and welcomingCarolyn, ......”

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Jan 08,2016
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Carolyn
By: 'PG'
Jan 08,2016
1 people found
this helpful
A very helpful and friendly agents, very pleasant and welcoming Carolyn, Antonia and another lady in sales were particularly friendly. A stressful experience made to be very pleasant. This part is more stressful than finding a rental!...
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Comment on agent fees
They are standard fees which I expect
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“Carolyn (from Woodlands) was very helpful and responded quickly to ......”

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Dec 23,2015
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Carolyn
By: 'The'
Dec 23,2015
1 people found
this helpful
Carolyn (from Woodlands) was very helpful and responded quickly to queries, the process (as a tenant) was very smooth, I would recommend Woodlands....
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“Carolyn was friendly and helpful right from the start. We ......”

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Dec 21,2015
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Carolyn
By: 'JP'
Dec 21,2015
1 people found
this helpful
Carolyn was friendly and helpful right from the start. We got a response quickly after submitting a query through the Woodlands website and were able to see the property the same day. She was very helpful and friendly throughout the process, and everything was agreed ...
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“My dealings with the staff at Woodlands Lettings has been ......”

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Dec 12,2015
Minithumbup
By: 'Jeanette'
Dec 12,2015
0 people found
this helpful
My dealings with the staff at Woodlands Lettings has been excellent. The staff have always been courteous, professional and prompt in dealing with all aspects of the letting....
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“Firstly I found Woodlands to be the cheapest in finding ......”

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Nov 10,2015
Minithumbup
By: 'Colin'
Nov 10,2015
1 people found
this helpful
Firstly I found Woodlands to be the cheapest in finding tenants. That does not mean they skimped on anything. I found them highly professional in all my dealings with them. i have used Woodlands many times to find tenants for my various properties. Even though ...
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Comment on agent fees
They were the cheapest by far
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“We have always found Antonia to be very professional and ......”

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Nov 06,2015
Minithumbup
By: 'Anna'
Nov 06,2015
0 people found
this helpful
We have always found Antonia to be very professional and approachable She provides a high level of service, and shows extensive knowledge in the field of lettings. I would have no hesitation in recommending her to any prospective landlords in future....
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“We have rented a home through Antonia at Woodlands - ......”

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Nov 06,2015
Minithumbup
By: 'Niki'
Nov 06,2015
0 people found
this helpful
We have rented a home through Antonia at Woodlands - in the viewing stage Antonia was very helpful and approachable helping us find a family home even with our 3 dogs. We were also moving a fair way away so she arranged our viewings in one ...
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Comment on agent fees
No more than any other agents
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“Antonia handled the re-letting of one of my flats in ......”

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Nov 05,2015
Minithumbup
By: 'Helen'
Nov 05,2015
0 people found
this helpful
Antonia handled the re-letting of one of my flats in Horsham. She was professional, efficient and highly responsive at all times. I have worked with Antonia on a couple of occasions now and she is excellent. I expect a high quality service for my tenants ...
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Comment on agent fees
Fees are ok, but I'm concerned that there appear to be a number of hidden costs for my tenants.
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“I am very happy with the service I have received.......”

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Nov 04,2015
Minithumbup
By: 'paula'
Nov 04,2015
0 people found
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I am very happy with the service I have received. Antonia and Dan were very professional throughout happy to recommend woodlands in the future....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:17 PM 13/09/2017 by Liz Young

Awards won by Woodlands Estate Agents, Horsham RH12 1NR



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