Crossgates, Leeds, LS15
4.4/5, 19 reviews
84% recommended
86% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
50% lettings fee satisfaction

Contact Us

“I cannot say enough how helpful and supportive the Crossgates ......”

Share on :
May 02,2016
Minithumbup
By: 'YS'
May 02,2016
0 people found
this helpful
I cannot say enough how helpful and supportive the Crossgates team were from the first meeting to signing of contracts while selling my mums house.They made a very difficult time go very smoothly.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 19
11th Mar 2024
reviewed by 'David stocks'
“Truly awful experience. I would not go with this company ever again, not because of the company but because of ......”
10th Dec 2020
reviewed by 'Ruby'
“I would like to say a huge thank you to all the staff that dealt With the purchase of my ......”
28th Oct 2020
reviewed by 'Samina'
“Great customer service, Rob Parker has been brilliant in facilitating our move, attentive, great communication. We've felt we could really ......”
30th May 2019
reviewed by 'Anne'
“Professional and friendly service, from the initial valuation by Claire, to the patience and support given by Jane throughout the ......”
1st Oct 2018
reviewed by 'G'
“A very professional experience from start to finish. Nothing was ever too much trouble for Dane who was our agent. ......”
25th Aug 2018
reviewed by 'Nisha'
“My experience with reeds rains Crossgates has been great Jane helped as much as she could she was on point ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Reeds Rains
22 Austhorpe Road
Crossgates,Leeds
West Yorkshire
LS15 8DX
01132648777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 100% £75,000 £135,000
Lettings 67% 50% £825 £825
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 2 1 7 0 4 0 0 2
Areas covered
  • LS14
  • LS9
  • LS15
  • LS8
  • LS7
  • LS17
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Reeds Rains Image 1
Acomb, YO26
Ashton Under Lyne, OL6
Ballyhackamore, BT4
Bamber Bridge, PR5
Bangor, BT20
Bedworth, CV12
Belfast, BT9
Blackpool, FY4

“Truly awful experience. I would not go with t......”

Share on :
Mar 11,2024
Minithumbdown
claim your profile
Tim
By: 'David stocks'
Mar 11,2024
0 people found
this helpful
Truly awful experience. I would not go with this company ever again, not because of the company but because of the landlords they choose. We went through reeds reins even though the landlord managed the property. We went without heating for 10 days with 3 kids. In ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to say a huge thank you to all t......”

Share on :
Dec 10,2020
Minithumbup
claim your profile
Claire
By: 'Ruby'
Dec 10,2020
0 people found
this helpful
I would like to say a huge thank you to all the staff that dealt With the purchase of my new home . I would like to send my appreciation to Claire and Sarah Norfolk on their expertise and knowledge .... thank you both very much ... And ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great customer service...”

Share on :
Oct 28,2020
Minithumbup
claim your profile
Rob
By: 'Samina'
Oct 28,2020
0 people found
this helpful
Great customer service, Rob Parker has been brilliant in facilitating our move, attentive, great communication. We've felt we could really rely on him and eased any concerns. Showed great knowledge and expertise in his role. The Maintenance team have also been great and on the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
May 30,2019
Minithumbup
claim your profile
Jane
By: 'Anne'
May 30,2019
0 people found
this helpful
Professional and friendly service, from the initial valuation by Claire, to the patience and support given by Jane throughout the process. Now happily in my new home, and pleased to say a lovely family now in my old one. Many thanks....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Oct 01,2018
Minithumbup
claim your profile
Dane
By: 'G'
Oct 01,2018
0 people found
this helpful
A very professional experience from start to finish. Nothing was ever too much trouble for Dane who was our agent. We were kept fully informed at all stages of the sale....
read full review
Comment on agent fees
Very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“On point staff...”

Share on :
Aug 25,2018
Minithumbup
claim your profile
Jane
By: 'Nisha'
Aug 25,2018
0 people found
this helpful
My experience with reeds rains Crossgates has been great Jane helped as much as she could she was on point with everything and answered all queries as quick as possible....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible customer service...”

Share on :
Aug 15,2018
Minithumbdown
By: 'Unhappy'
Aug 15,2018
1 people found
this helpful
On first contact with this agents I received a great service, continuous updates and phone calls (which now appears to be because they wanted me to complete forms, pay money and sign me up!). Since then its all changed - I am forever leaving messages, ...
read full review
Comment on agent fees
Average I suppose but not worth the money with the current staff at this branch.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Reeds Rains
Aug 20, 2018
View all comments (1)
Hello, I'm sorry you're unhappy with your experience. Could you please contact our Customer Relations department on [email protected] and give us more details so we can try and address the issues raised. Many thanks Reeds Rains ...

“Great service...”

Share on :
Jul 12,2018
Minithumbup
claim your profile
Jane
By: 'Bridget'
Jul 12,2018
0 people found
this helpful
Thanks to all the team at Reeds Rains Crossgates. They dealt really efficiently with my sale, were very responsive whenever I needed to contact them and Claire and Jane were superb in updating me on progress....
read full review
Comment on agent fees
A very fair fee structure, helpfully explained
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Appalling...”

Share on :
Jun 29,2018
Minithumbdown
claim your profile
Claire
By: 'Rude.'
Jun 29,2018
0 people found
this helpful
Would not recommend this company at all. Very rude staff at Crossgates branch. Booked an appointment for a valuation of my home for today on Tuesday/Wednesday. They rang to confirm yesterday and then received a phone call this morning saying they have to cancel ...
read full review
Comment on agent fees
N/A
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Reeds Rains
Jul 02, 2018
View all comments (1)
Hi Abigail, I'm sorry this was your experience. It is true that our agents only cover certain postcodes, and will not be able to give a valuation in a postcode which is out of area. You should have been informed of this when you originally booked your valuation and we apologise that this was not the case, clearly as a result of a breakdown of communication between our teams. I also apologise that you feel our agent was rude on the phone. Reeds Rains ...

“Excellent customer service. Sorted out every problem big and small. ......”

Share on :
Feb 06,2018
Minithumbup
claim your profile
Jane
By: 'amanda'
Feb 06,2018
0 people found
this helpful
Excellent customer service. Sorted out every problem big and small. It I probably the best estate agent I have dealt with over the years. Thank you to Jane, Claire, Molly etc...
read full review
Comment on agent fees
Average fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My sale was complicated with ecerything going wrong that could , ......”

Share on :
Feb 02,2018
Minithumbup
claim your profile
Jane
By: 'fiona'
Feb 02,2018
0 people found
this helpful
My sale was complicated with ecerything going wrong that could , jane was great keeping me informed and chasing everyone up and keeping them on their toes thanks to jane for all her support...
read full review
Comment on agent fees
average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“this was my daughters first property purchase and was very ......”

Share on :
Apr 24,2017
Minithumbup
claim your profile
Jane
By: 'Andy'
Apr 24,2017
0 people found
this helpful
this was my daughters first property purchase and was very excited about her purchase ,the process was made easier as Jane was there supporting us every minute of every day until we completed. Never to much trouble to answer questions or placing calls to the ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I sold my house through Reeds Rains and I always ......”

Share on :
Apr 11,2017
Minithumbup
claim your profile
Jane
By: 'Tina'
Apr 11,2017
1 people found
this helpful
I sold my house through Reeds Rains and I always spoke to Sam or Jane who both handled my house sale well between them. I knew i could ask as many questions as i wanted and i could rely on the girls to look after ...
read full review
Comment on agent fees
Competitive fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Nicki Ainge has been incredibly helpful by advising me on ......”

Share on :
Apr 07,2017
Minithumbup
claim your profile
Nicki
By: 'Ian'
Apr 07,2017
1 people found
this helpful
Nicki Ainge has been incredibly helpful by advising me on areas to focus on for a buy to let purchase in Leeds. Nicki has also readily supported me by advising on how much to pay for a property, its rentability and the rent per calendar ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have let a couple of properties out through the ......”

Share on :
Mar 20,2017
Minithumbup
claim your profile
Nicki
By: 'A'
Mar 20,2017
0 people found
this helpful
I have let a couple of properties out through the Crossgates branch and I have always found Nicki Ainge and her colleagues really helpful. Will definitely use them again. Thank you for your help!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot say enough how helpful and supportive the Crossgates ......”

Share on :
May 02,2016
Minithumbup
By: 'YS'
May 02,2016
0 people found
this helpful
I cannot say enough how helpful and supportive the Crossgates team were from the first meeting to signing of contracts while selling my mums house.They made a very difficult time go very smoothly....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Kate Garside from the Cross Gates branch of Reeds Rains ......”

Share on :
Apr 09,2015
Minithumbup
By: 'timothylawton'
Apr 09,2015
0 people found
this helpful
Kate Garside from the Cross Gates branch of Reeds Rains gave invaluable support to me as a new landlord during the process of preparing the property for rental. She provided expert advise and went well beyond what I would have expected in terms of the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently purchased a property through Reeds Rains (Crossgates) and ......”

Share on :
Apr 07,2015
Minithumbup
claim your profile
Jane
By: 'Mr'
Apr 07,2015
0 people found
this helpful
I recently purchased a property through Reeds Rains (Crossgates) and dealt with Jane. During this process she kept in regular communication, she answered any queries I had and helped to ensure that the process ran quickly and smoothly. Having dealt with many other agents in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having been in my house for over 4 years. It is ......”

Share on :
Apr 11,2014
Minithumbup
claim your profile
Jill
By: 'Kallum'
Apr 11,2014
0 people found
this helpful
Having been in my house for over 4 years. It is great to have some one who does care. Jill Pattinson really does that. She is so proactive, listens to me, and followers up after the fault is fixed. It might not be my house, but ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:06 PM 21/11/2018 by allAgents

Awards won by Reeds Rains, Leeds LS15 8DX



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn