Maitland Rachel Agencies
Hereford, HR4
2.1/5, 7 reviews
43% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Terrible agency. Conveniently could never seem to contact landlord when ......”

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Feb 10,2012
Minithumbdown
By: 'Boggy84'
Feb 10,2012
6 people found
this helpful
Terrible agency. Conveniently could never seem to contact landlord when repairs were needed but were quick enough to contract us when they wanted something! Still trying to get our deposit back now. They are so picky on the final inspection, things like a piece of cotton on the floor or some dust on shelving. We hired a professional carpet cleaner to come and clean the carpets, and he stated that carpets could not be cleaned anymore as they were worn and at the end of their life. But because they don't use that company they won't accept his opinion on the state of the carpets and are trying to hold back nearly 1/4 of our deposit! Terrible company...would recommend everyone stays away from them! The sooner that company goes under the better!
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Latest Reviews

View all Reviews 7
15th Mar 2016
reviewed by 'stu'
“I've rented from Maitland and Rachel for a number of years and would strongly advise everyone to stay away. Greedy, ......”
3rd Sep 2013
reviewed by 'E'
“I wouldn't hesitate in recommending Maitland Rachel to prospective Landlords as I have found their service over the 7 years I ......”
16th Aug 2013
reviewed by 'BonzoB'
“I have been a Landlord of Maitland Rachel's for almost 8 years and have had 4 or 5 sets of tenants during that ......”
20th Feb 2013
reviewed by 'fluffster'
“Very slack on the initial inventory, excessively strict on the move out (use different company) as per Boggy's review. We ......”
10th Feb 2012
reviewed by 'Boggy84'
“Terrible agency. Conveniently could never seem to contact landlord when repairs were needed but were quick enough to contract us ......”
20th Sep 2011
reviewed by 'WildJoHicks'
“I was a tennant with maitland rachel for a number of years. During this time problems with the property that ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Maitland Rachel Agencies
4 St Nicholas Street
Hereford
Herefordshire
HR4 0BG
01432 370000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £500 £500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 4 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I've rented from Maitland and Rachel for a number of ......”

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Mar 15,2016
Minithumbdown
By: 'stu'
Mar 15,2016
0 people found
this helpful
I've rented from Maitland and Rachel for a number of years and would strongly advise everyone to stay away. Greedy, useless and completely rude. They'll also take you for every penny....
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“I wouldn't hesitate in recommending Maitland Rachel to prospective Landlords ......”

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Sep 03,2013
Minithumbup
By: 'E'
Sep 03,2013
0 people found
this helpful
I wouldn't hesitate in recommending Maitland Rachel to prospective Landlords as I have found their service over the 7 years I have been with them to be extremely efficient, helpful and reliable. All the tenancies have been handled with professionalism, and the inventories and checking out ...
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“I have been a Landlord of Maitland Rachel's for almost 8 ......”

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Aug 16,2013
Minithumbup
By: 'BonzoB'
Aug 16,2013
0 people found
this helpful
I have been a Landlord of Maitland Rachel's for almost 8 years and have had 4 or 5 sets of tenants during that time. Each time they have let the property swiftly and efficiently. All tenants have been good quality and I am very pleased with their management ...
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“Very slack on the initial inventory, excessively strict on the ......”

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Feb 20,2013
Minithumbdown
By: 'fluffster'
Feb 20,2013
7 people found
this helpful
Very slack on the initial inventory, excessively strict on the move out (use different company) as per Boggy's review. We ended up loosing 1000 of deposit due to faults that where present when we moved in. We also had the carpets cleaned by Maitland Rachels preferred ...
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What agent could do to change your mind?
Rude, ruthless, sneaky and greedy.
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“Terrible agency. Conveniently could never seem to contact landlord when ......”

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Feb 10,2012
Minithumbdown
By: 'Boggy84'
Feb 10,2012
6 people found
this helpful
Terrible agency. Conveniently could never seem to contact landlord when repairs were needed but were quick enough to contract us when they wanted something! Still trying to get our deposit back now. They are so picky on the final inspection, things like a piece of ...
read full review
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“I was a tennant with maitland rachel for a number ......”

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Sep 20,2011
Minithumbdown
By: 'WildJoHicks'
Sep 20,2011
4 people found
this helpful
I was a tennant with maitland rachel for a number of years. During this time problems with the property that were reported at the start of the letting were never addressed, requests usually took months to get a response from and the customer service was ...
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“Not very helpful, had to make appointments all the time, ......”

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Jan 22,2009
Minithumbup
By: 'producedapples'
Jan 22,2009
2 people found
this helpful
Not very helpful, had to make appointments all the time, however when i popped in on the off chance, they were all sat around doing nothing, kept saying they would call me back with an answer which they never, had to ring them 5 times (no ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Maitland Rachel Agencies, Hereford HR4 0BG



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