Bracknell, RG12
4.7/5, 527 reviews
96% recommended
87% sales valuation accuracy
93% sales fee satisfaction
Visit www.prospect.co.uk for a FREE no obligation valuation

“Olivia has been absolutely fantastic from stage one and it ......”

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Apr 04,2016
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By: 'Sam'
Apr 04,2016
0 people found
this helpful
Olivia has been absolutely fantastic from stage one and it has been a pleasure to meet her and sorting out our tenacy. She is happy to get anything sorted and does not leave work till its done. She is a credit to your company.
What agent could do to change your mind?
Na
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By: Prospect Estate Agency
Apr 11, 2016
Thank you for the positive comments and the five stars.

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Latest Reviews

View all Reviews 527
10th Feb 2023
reviewed by 'Sharon'
“The staff at Prospect Bracknell have all been professional and reliable throughout the whole process of selling my house. It ......”
12th Jun 2021
reviewed by 'no'
“Very bad experience with prospect lettings agency. They are only interested in taking the fees, not in providing a good ......”
22nd Dec 2020
reviewed by 'Dorota'
“Terrible level of customer service.I have dealt with Anna and Tristan and both of them were unprofessional, incompetent and ......”
25th Feb 2020
reviewed by 'peter'
“Having never entered the letting market previously I was lucky enough to deal with your team and in particular, Chase ......”
11th Jul 2019
reviewed by 'Philippa'
“I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales ......”
13th May 2019
reviewed by 'almostatenant'
“Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Address

Prospect Estate Agency
36 High Street
Bracknell
Berkshire
RG12 1LL
01344 869 169

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 87% 93% £60,000 £485,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
83 2 250 12 75 5 79 0 17 4
Areas covered
  • RG12
  • Bracknell
  • RG42
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Sandhurst, GU47
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“The staff at Prospect Bracknell have all been......”

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Feb 10,2023
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Ricky
By: 'Sharon'
Feb 10,2023
0 people found
this helpful
The staff at Prospect Bracknell have all been professional and reliable throughout the whole process of selling my house. It wasn’t always straight forward and was stressful at times but Connor, Bekah, Ricky and two lovely people who showed buyers around the house. I ...
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“Very bad experience with prospect lettings ag......”

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Jun 12,2021
Minithumbdown
By: 'no'
Jun 12,2021
0 people found
this helpful
Very bad experience with prospect lettings agency. They are only interested in taking the fees, not in providing a good service. Cannot assess tenants properly, and put awful people in who then terrorise the neighbours. They then will not take action when they have done ...
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“Terrible level of customer service....”

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Dec 22,2020
Minithumbdown
By: 'Dorota'
Dec 22,2020
0 people found
this helpful
Terrible level of customer service. I have dealt with Anna and Tristan and both of them were unprofessional, incompetent and unresponsive. I had to go back and forth between them and the landlord to sort out their error. I had to constantly call them due ...
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“Having never entered the letting market previ......”

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Feb 25,2020
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Chase
By: 'peter'
Feb 25,2020
0 people found
this helpful
Having never entered the letting market previously I was lucky enough to deal with your team and in particular, Chase Jacobs. His help and service was always 1st class and he always provided prompt information as well as answering all my questions in a professional ...
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“Great transaction support. Hugely let down by sales tactics....”

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Jul 11,2019
Minithumbdown
By: 'Philippa'
Jul 11,2019
2 people found
this helpful
I've recently used Prospect to sell my house in Bracknell. The process didn't start brilliantly with some very pushy sales tactics from the assistant manager. I decided to go with Prospect as they were the only viable option for me. I was really pushed into ...
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“Landlords avoid - rip off fees!...”

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May 13,2019
Minithumbdown
By: 'almostatenant'
May 13,2019
1 people found
this helpful
Incredibly hogh, non-justifiable tenant so-called referencing fees. To run a credit check (a few quid), allegedly 'set up' the tenancy (10 min job), their pro rata rate equally £2103 per hour. Yes, more than 3 top barristers combined. Landlords - they refuse tenant offers whereby a tenant wishes ...
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Comment on agent fees
Bad is an understatement.
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“Poor...”

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Mar 23,2019
Minithumbdown
By: 'Not'
Mar 23,2019
2 people found
this helpful
We rented from Prospect lettings in Bracknell. We were pre-warned of the horrors, but decided to go ahead anyway. Never again. To sum up in words; unprofessional, incompetent, useless. The list goes on... Boarderline criminal charges for doing nothing. The property was in an awful ...
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Comment on agent fees
Over the top, excessive, greedy
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“Please please please! AVOID...”

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Feb 22,2019
Minithumbdown
By: 'Nimali'
Feb 22,2019
2 people found
this helpful
Please please please!! AVOID Prospect Estate Agency. I have been rented from 3 estate agents this was the 4th one and had an unbelievably bad experience. Once you have done the payment to secure the property, that's it, for them you are not exist anymore. You ...
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Comment on agent fees
For renting a property they charge nearly £900 for admin fee but they don't do any of the work. They pass it other companies at the end.
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“Poor Customer Service...”

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Jan 29,2019
Minithumbdown
By: 'DaveB'
Jan 29,2019
0 people found
this helpful
Avoid this estate agents like the plague! We requested both a sales and rental valuation for our property which was confirmed for Monday 28 January at 12:00 pm. The time came and went and not even a courtesy call to say they were not going to attend. ...
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“I have been using Prospect for years but due to ......”

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Feb 14,2018
Minithumbdown
By: 'Unhappy'
Feb 14,2018
1 people found
this helpful
I have been using Prospect for years but due to the fabulous service of Elizabeth Savery. Unfortunately she is unwell (get well soon!!) and since then I get to experience the terrible level of service that many others speak of! Rude, unresponsive, unhelpful are just ...
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By: Unhappy tenant
Mar 14, 2018
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This was posted to Bracknell Branch! it should be Reading branch!! Still waiting for a simple call from the agent taking over from Elizabeth! This branch is going downhill...fast! ...

“Honestly couldn't be happier with the services Darren provided, friendly, ......”

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Dec 09,2017
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Darren
By: 'Ed'
Dec 09,2017
0 people found
this helpful
Honestly couldn't be happier with the services Darren provided, friendly, open, and found a buyer for our property within 45 mins of leaving after the valuation!! Answers emails at ridiculous times of night and knows our situation inside out. Couldn't recommend him enough...
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Comment on agent fees
Fair fees
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By: Prospect Estate Agency
Jan 09, 2018
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Many thanks for the recommendation ...

“Shocking service! As a landlord you'd expect them to be ......”

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Dec 05,2017
Minithumbdown
By: 'anon'
Dec 05,2017
2 people found
this helpful
Shocking service! As a landlord you'd expect them to be able to hand a set of keys back to you at the end of a tenancy, not having to call up the Reading, Bracknell and Wokingham branches and going inbetween each of them to collect ...
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By: Prospect Estate Agency
Jan 09, 2018
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In order for us to respond please contact us direct [email protected] ...

“I have dealt with Prospect twice now, in total my ......”

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Nov 13,2017
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Darren
By: 'Bailz'
Nov 13,2017
0 people found
this helpful
I have dealt with Prospect twice now, in total my properties have spent less than three weeks on the market before achieving 'sold'. They have kept me aware of how they are going to achieve a sale for me and how the whole team are ...
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Comment on agent fees
Welll - who wants to pay fees? If you’re going to pay them then you want the service that I have outlined above - I do not begrudge the fee to Prospect at all. They also recognised me as a returning customer and adjusted the fee to reflect this.
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By: Prospect Estate Agency
Jan 09, 2018
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Thank you for sharing your positive experiences with Darren and for the recommendation. ...

“After being quoted some ridiculous fees from haart and Romans, ......”

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Nov 13,2017
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Darren
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Jordan
By: 'KC'
Nov 13,2017
0 people found
this helpful
After being quoted some ridiculous fees from haart and Romans, I rang Prospect. Darren came to value my flat and I was very pleased with the valuation and estate agents fees quoted. My property was quickly put on the market and sold within a couple ...
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Comment on agent fees
Very reasonable compared to quotes I had from haart and Romans
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By: Prospect Estate Agency
Jan 09, 2018
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Thank you for sharing your experience ...

“After suffering the most unbearable stress the past 4 days due ......”

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Sep 08,2017
Minithumbup
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Darren
By: 'Paul'
Sep 08,2017
2 people found
this helpful
After suffering the most unbearable stress the past 4 days due to our buyers pulling out of our purchase, we were contacted by Darren Winter who after speaking to on numerous occasions throughtout our first sale of our house contacted us regularly to see if him ...
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Comment on agent fees
Extremely good rates agreed
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“On initial Letting of the property, Prospect were great.At ......”

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Aug 07,2017
Minithumbdown
By: 'James'
Aug 07,2017
2 people found
this helpful
On initial Letting of the property, Prospect were great. At the end of each tenancy I found Prospect challenging to deal with. When there is any negative news or questions, I find I've had to chase repeatedly and still not received a response to date. ...
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Comment on agent fees
I had no issues with the Fees but I would expect to have seen value for what I was paying.
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“As a new client(landlord) to the rental market, i ......”

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Jul 14,2017
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Tom
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Callum
By: 'Jayne'
Jul 14,2017
0 people found
this helpful
As a new client(landlord) to the rental market, i wish to express my honest opinion about all the staff at Prospect Bracknell. £They 'held my hand' all through the journey from day one. £ Prospect sent tenants that i feel were all suitable applicants to ...
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Comment on agent fees
Good
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“Prospect were one of a number of agents that we ......”

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May 08,2017
Minithumbdown
By: 'DN'
May 08,2017
0 people found
this helpful
Prospect were one of a number of agents that we saw when selling our house, they came across really well and we decided to go with them and one other agent. the photos were excellent and the write up of the house was also really ...
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Comment on agent fees
The fees were reasonable
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“Tristan was very professional from the start and he took ......”

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Apr 21,2017
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Tristan
By: 'Hannah'
Apr 21,2017
0 people found
this helpful
Tristan was very professional from the start and he took my needs and wishes into consideration. Because I was relocating to the area, he understood that I needed to find a house quickly so he arranged for me to see a number of properties within ...
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Comment on agent fees
The fees are probably average in comparison to most other agencies
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By: Prospect Estate Agency
Apr 24, 2017
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Thank you for the positive comments. ...

“Tristan has been a star! I was looking for a ......”

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Apr 13,2017
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Tristan
By: 'Fabrizio'
Apr 13,2017
0 people found
this helpful
Tristan has been a star! I was looking for a property to rent with very specific criterias and a very restrictive timeline, plus I was living 3 hours drive from Bracknell which made everything even more challenging. Since I first contact Prospect, Tristan has been in ...
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Comment on agent fees
The prices are high, however there is not much difference from other agencies. However for the service I have recieved I was more than happy to pay the requested fee.
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“Absolutely fantastic experience. Callum listened to what we wanted, needed, ......”

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Mar 10,2017
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Callum
By: 'Rebecca'
Mar 10,2017
0 people found
this helpful
Absolutely fantastic experience. Callum listened to what we wanted, needed, and could afford, then made the magic happen. He was readily available, personable, and very helpful. He made the entire process smooth and was there every step of the way without being pushy or overbearing. ...
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By: Prospect Estate Agency
Mar 16, 2017
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Thank you for the five stars and the recommendation. ...

“It has been a pleasure to deal with both Tom ......”

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Aug 02,2016
Minithumbup
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Colin
By: 'Charlie'
Aug 02,2016
0 people found
this helpful
It has been a pleasure to deal with both Tom and Colin from start to finish of the whole process, thank you again!...
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By: Prospect Estate Agency
Aug 02, 2016
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Thank you for the five star review ...

“We initially selected a different agent which didn't work out ......”

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Aug 01,2016
Minithumbup
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Darren
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Colin
By: 'DA'
Aug 01,2016
1 people found
this helpful
We initially selected a different agent which didn't work out but since changing to Prospect regretted the initial decision, they have been excellent in their approach, diligent in their contact and updates and generally very professional....
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Comment on agent fees
Comparable to others, no real comment either way.
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By: Prospect Estate Agency
Aug 01, 2016
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Thank you for the five stars ...

“Shannon is friendly, positive and efficient. She responded to our ......”

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May 17,2016
Minithumbup
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Shannon
By: 'El'
May 17,2016
0 people found
this helpful
Shannon is friendly, positive and efficient. She responded to our emails quickly and made us feel like everything was being taken care of....
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By: Prospect Estate Agency
May 18, 2016
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Thank you for the five stars. ...

“We can recommend Prospect, and Ryan Tucker, to anyone wishing ......”

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Apr 27,2016
Minithumbup
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Ryan
By: 'lucy'
Apr 27,2016
0 people found
this helpful
We can recommend Prospect, and Ryan Tucker, to anyone wishing to sell their home. We have been very impressed with Ryan from the initial valuation through to the successful, and very speedy, sale of our house. He has been professional, amiable, hard working, easily contactable (...
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Comment on agent fees
The fee's are high, however we feel they represent good value as we managed to get over the asking price.
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By: Prospect Estate Agency
Apr 28, 2016
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Thank you for the recommendation and for sharing your positive experience with Ryan. ...

“Your buyer has pulled out are the words every home ......”

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Apr 25,2016
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Darren
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Jordan
By: 'Sheri'
Apr 25,2016
0 people found
this helpful
Your buyer has pulled out are the words every home owner selling their house dreads and the whole chain falls over! I contacted 3 main estate agents, Darren Winter of Prospects was one. Almost immediately, Darren and his whole team leaped into action and had viewings ...
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Comment on agent fees
good
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By: Prospect Estate Agency
Apr 25, 2016
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Thank you for sharing your positive experience. ...

“Olivia has been absolutely fantastic from stage one and it ......”

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Apr 04,2016
Minithumbdown
By: 'Sam'
Apr 04,2016
0 people found
this helpful
Olivia has been absolutely fantastic from stage one and it has been a pleasure to meet her and sorting out our tenacy. She is happy to get anything sorted and does not leave work till its done. She is a credit to your company....
read full review
What agent could do to change your mind?
Na
Attached Filesnbsp;
Comment on agent fees
Na
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Prospect Estate Agency
Apr 11, 2016
View all comments (1)
Thank you for the positive comments and the five stars. ...

“Shannon is very friendly, helpful and efficient. Great customer service. ......”

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Mar 22,2016
Minithumbup
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Shannon
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Shannon
By: 'Shannon'
Mar 22,2016
0 people found
this helpful
Shannon is very friendly, helpful and efficient. Great customer service. She organized the viewings ( 3 in one day) very quickly. Extremely efficient, helpful and always willing to answer my every query. A pleasure to work with and I will definitely be doing so again in the ...
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By: Prospect Estate Agency
Mar 24, 2016
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Thank you for the five stars and the recommendation. ...

“Both Ryan and Colin have been amazing right from our ......”

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Mar 07,2016
Minithumbup
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Ryan
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Colin
By: 'Krissi'
Mar 07,2016
0 people found
this helpful
Both Ryan and Colin have been amazing right from our first call for a valuation to the sale of our property. They have both worked hard to sell our property and to find us a new home. I'm sure their hard work and professionalism will ...
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Comment on agent fees
Good
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By: Prospect Estate Agency
Mar 08, 2016
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Thank you for the recommendation ...

“As a homeowner and a landlord I have used Prospect ......”

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Mar 07,2016
Minithumbup
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Shannon
By: 'Manjit'
Mar 07,2016
1 people found
this helpful
As a homeowner and a landlord I have used Prospect over the last 6 years and they have always provided an outstanding service no need to go to other agencies when you are with Prospect. I would recommend to anyone with confidence. Thank you for all ...
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Comment on agent fees
Average
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By: Prospect Estate Agency
Mar 08, 2016
View all comments (1)
Thank you for the recommendation. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:11 AM 14/01/2016 by allAgents

Awards won by Prospect Estate Agency, Bracknell RG12 1LL



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