33% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 26,2012
Jan 26,2012
18
people found
this helpful
this helpful
I wish I had read these reviews before signing up with Clyde.
It took 7 months to get our house rented out, and during that time they had no helpful suggestions as to how to get tenants in. Communication was awful, we had to chase them, despite promises of weekly updates.
When they eventually found tenants, they told them the property would be unfurnished when we had clearly stated it would be part-furnished, resulting in us having to hire a van and make another trip to remove furniture. Despite it being their fault they offered no help. They refused to let our tenants move in on the day they wanted because they already had 4 sets of keys to release that day!
We have just received our first months rent - 9 working days after the tenants paid! It was paid into the wrong bank account and they charged us twice for the advertising fee. The agent we deal with neglected to tell us that a £250 & vat fee would be coming off the first month's rent when she confirmed the amount we would be receiving.
They are incompetent, inefficient and unhelpful. We will not be renewing our contract at the end of the current lease.
It took 7 months to get our house rented out, and during that time they had no helpful suggestions as to how to get tenants in. Communication was awful, we had to chase them, despite promises of weekly updates.
When they eventually found tenants, they told them the property would be unfurnished when we had clearly stated it would be part-furnished, resulting in us having to hire a van and make another trip to remove furniture. Despite it being their fault they offered no help. They refused to let our tenants move in on the day they wanted because they already had 4 sets of keys to release that day!
We have just received our first months rent - 9 working days after the tenants paid! It was paid into the wrong bank account and they charged us twice for the advertising fee. The agent we deal with neglected to tell us that a £250 & vat fee would be coming off the first month's rent when she confirmed the amount we would be receiving.
They are incompetent, inefficient and unhelpful. We will not be renewing our contract at the end of the current lease.
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Latest Reviews
22nd Jul 2023
reviewed by 'Matthew Wheeler'
19th Oct 2017
reviewed by 'Reid'
7th Feb 2014
reviewed by 'Anonymous'
Opening Hours
Address
Clyde Property
40 Cadzow Street
Hamilton
South Lanarkshire
ML3 6DG
01698 338 777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 33% | £295,000 | £310,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 1 | 2 | 0 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 22,2023
Jul 22,2023
1
people found
this helpful
this helpful
Borderline illegal sales tactics. The sales team lie about fake offers put into properties to try and increase your offer. Twice I was advised of higher “offers” that had been received and that I just needed to increase my offer a little bit more. Spoke ...
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Apr 29,2018
Apr 29,2018
1
people found
this helpful
this helpful
Made a confirmed appointment with Clyde to put my house my house on the market after being recommended .Arranged appointment with Nicholas Scott with 2 Ts. Had a day off work and waited and waited, no show. Called office and was told they were double booked ...
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Dec 29,2017
Dec 29,2017
4
people found
this helpful
this helpful
This company are not to be trusted. An office full of inexperienced people* who tried to undersell my house by £65,000 before I moved to a more reputable local agent who got me the right price. I am sure **(the valuer) was trying to sell it ...
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Comment on agent fees
Very low fees and clearly you get what you pay for.
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Oct 19,2017
Oct 19,2017
3
people found
this helpful
this helpful
Horrible branch. Was told I had a viewing at 18:30 and waited an hour for nobody to arrive. Contacted the office the next day and they informed me that it was an error as the viewing wasn't booked in the diary. I was then told that ...
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Jul 14,2016
Jul 14,2016
4
people found
this helpful
this helpful
Disappointed with extremely poor service from Clyde Property Hamilton (Sales)
Lack of communication, unprofessional to the extent of being rude and no drive or ideas.
We had to contact The Property Ombudsman for advice after our emailed complaint received no reply from Managing Director!
We ...
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What agent could do to change your mind?
‚£600 marketing fee including vat - too high We asked them to reduce fee as unhappy with overall service and was basically advised photos/video were to a high standard Think they are missing the point - photos and videos don't just sell houses - High level of experienced trained staff sell housesAttached Filesnbsp;
Comment on agent fees
‚£600 marketing fee including vat - too high We asked them to reduce fee as unhappy with overall service and was basically advised photos/video were to a high standard Think they are missing the point - photos and videos don't just sell houses - High level of experienced trained staff sell houses
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Feb 07,2014
Feb 07,2014
8
people found
this helpful
this helpful
We tried to sell my mum's flat with this company and they are just awful. They are rude and unprofessional. The flat was not selling so we decided to consider renting it out to a family member. Clyde arranged a viewing for the flat while ...
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Aug 10,2013
Aug 10,2013
4
people found
this helpful
this helpful
After two years in the same property, I was present during the check out and I received the congratulations form the person who did it for the good conditions of the property. After this, what I received from the company is that they will deduct ...
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What agent could do to change your mind?
Don't stellAttached Filesnbsp;
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Nov 21,2012
Nov 21,2012
1
people found
this helpful
this helpful
I was really pleased with Clyde as an Estate Agent. Cheryl was really helpful and managed to get lots of viewers quite quickly and we actually got a closing date, despite other agents having told us that the market was pretty bad. I found it ...
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Jan 26,2012
Jan 26,2012
18
people found
this helpful
this helpful
I wish I had read these reviews before signing up with Clyde.
It took 7 months to get our house rented out, and during that time they had no helpful suggestions as to how to get tenants in. Communication was awful, we had to chase them, ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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