Taylor & Wood
Hyde, SK14
3.6/5, 17 reviews
65% recommended
100% sales valuation accuracy
92% sales fee satisfaction
50% lettings valuation accuracy
50% lettings fee satisfaction

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“From the outset Taylor and Wood have provided a very ......”

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Jan 25,2016
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By: 'Jennifer'
Jan 25,2016
2 people found
this helpful
From the outset Taylor and Wood have provided a very poor service. On many occasions when I have visited the estate agents to obtain an update, the paper folder could not be found and only after an extensive search around the office was the folder traced. They do not provide regular updates, in contrast to other agents, of any interest shown in the property. I have been obliged to call the agent for updates on any possible interest on the property. It also became apparent that logs are not been made of telephone calls from potential buyers or calls I have made to them. When I rang on one occasion, the manager stated within the conversation, the last call was a month ago, although I had called every week for the last month for an update. In addition when a person viewed the property, she told me it took three or four requests for a viewing to be arranged before the agent acted on this. I would strongly recommend that nobody uses this agent as it is a complete waste of time and money.
What agent could do to change your mind?
Although I paid the fee upfront at a reduced rate, given the poor service and the failure of the agent to make any attempt to sell the property, as stated above it is a complete waste of time and money.
Attached Filesnbsp;
Comment on agent fees
Although I paid the fee upfront at a reduced rate, given the poor service and the failure of the agent to make any attempt to sell the property, as stated above it is a complete waste of time and money.
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By: Claire
Feb 22, 2016
This matter has now been resolved. We do not take any criticism lightly and have discussed the comments raised with the client direct. We mutually agreed that it would be in the best interests of all concerned to remove Jennifer's property from the market immediately. We are disappointed to hear that although Jennifer received regular up-dates she was unhappy with our service. May we take this opportunity to wish Jennifer and her next estate agent every success with the sale of her property.
By: Jennifer
Feb 19, 2016
Further to the review dated 25th January, Taylor and Wood have acknowlegded the grievances, and have since given a part refund, of the fee I paid upfront. I will now be selling my property with another agent.

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Latest Reviews

View all Reviews 17
9th Nov 2023
reviewed by 'Nicky'
“I would like to thank all the team at Taylor & Wood - for all the hard work they put into ......”
9th Jul 2023
reviewed by 'Unhappy'
“Booked me in for a viewing for a property with a known flea infestation. Didn’t say anything until I ......”
2nd May 2023
reviewed by 'Amanda D'
“I cannot speak highly enough of Mike, Anne and the team. What a pleasure to deal with. Good advice, service ......”
23rd Mar 2023
reviewed by 'Abi'
“From the very start of the process Mike came and valued the house and was very knowledgeable about the area, ......”
13th Sep 2022
reviewed by 'Katrina'
“Taylor and Woods estate agents were amazing! Took me through and explained each stage to me. They were always friendly ......”
23rd May 2022
reviewed by 'Mischa'
“We just bought our first home with Taylor & Wood. Ann, Mike & Sally were great. They went above and beyond to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Taylor & Wood
104-106 Market Street
Hyde
Greater Manchester
SK14 1ES
0161 366 1415

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £98,000 £265,000
Lettings 50% 50% £475 £675
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 7 0 4 0 0 5
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Hyde, SK14
Stalybridge, SK15

“I would like to thank all the team at Taylor ......”

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Nov 09,2023
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Liz
By: 'Nicky'
Nov 09,2023
0 people found
this helpful
I would like to thank all the team at Taylor & Wood - for all the hard work they put into selling my late mum & dads house - they made what was a very stressful & emotional time so much easier - they kept in touch & marketed ...
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“Booked me in for a viewing for a property with fleas...”

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Jul 09,2023
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By: 'Unhappy'
Jul 09,2023
0 people found
this helpful
Booked me in for a viewing for a property with a known flea infestation. Didn’t say anything until I arrived at the property when I was then handed the back door keys and felt pressured to still view it. There was no alternative viewing (...
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“A fantastic team of professional people...”

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May 02,2023
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Ann
By: 'Amanda D'
May 02,2023
0 people found
this helpful
I cannot speak highly enough of Mike, Anne and the team. What a pleasure to deal with. Good advice, service was smooth and kept me in the loop throughout my sale. I was kept informed and so was my solicitor and above all else lovely ...
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“From the very start of the process Mike came ......”

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Mar 23,2023
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Ann
By: 'Abi'
Mar 23,2023
0 people found
this helpful
From the very start of the process Mike came and valued the house and was very knowledgeable about the area, my position as a landlord and what he was allowed to photograph and it was online within days. From then the interest was good and ...
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“Taylor and Woods estate agents were amazing! ......”

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Sep 13,2022
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Carol
By: 'Katrina'
Sep 13,2022
1 people found
this helpful
Taylor and Woods estate agents were amazing! Took me through and explained each stage to me. They were always friendly and helpful and really helped to move along the sale of my new house! Would highly recommend!!...
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“We just bought our first home with Taylor & W......”

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May 23,2022
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Ann
By: 'Mischa'
May 23,2022
0 people found
this helpful
We just bought our first home with Taylor & Wood. Ann, Mike & Sally were great. They went above and beyond to answer all queries and were always friendly and helpful. We would use them again if we ever wanted to move....
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“Rudest phone call ever....”

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Feb 23,2022
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By: 'Martin'
Feb 23,2022
0 people found
this helpful
Rudest phone call ever. I called enquiring about a property, I wasn't even greet on the phone, when I explained my situation to the lady on the phone she tried to hang the phone. I tried to be flexible and travel over 200 miles to see ...
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“Called to enquire on a property......”

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Jul 27,2021
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By: 'Dee'
Jul 27,2021
0 people found
this helpful
Called to enquire on a property and there was no greeting when then answered, at all. Just silence, and then the lady eventually said 'hellooo', distinctly unprofessional. I was enquiring on a house and why the price had continued to increase so much despite not ...
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“Supportive Informative and professional...”

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Jan 15,2021
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Ann
By: 'Linda'
Jan 15,2021
0 people found
this helpful
Well it been almost a year since Taylor Wood Hyde valued my house and very quickly sold it even in lockdown, then the long journey to completion on my new apartment, again through lockdown, but I can not praise highly enough Mike, Anne and Carol ...
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“Brilliant estate agents sold my house with in......”

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Feb 03,2020
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Mike
By: 'Sarah'
Feb 03,2020
0 people found
this helpful
Brilliant estate agents sold my house with in a few months and could have met nicer people I highly recommend thank you for all you did for us...
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“Excellent...”

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Apr 30,2019
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Carol
By: 'Ali'
Apr 30,2019
0 people found
this helpful
Excellent service selling our house and lovely people who go above and beyond. Would definitely recommend Taylor and Wood in Hyde....
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“Briliant...”

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Aug 09,2018
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Paula
By: 'Manley'
Aug 09,2018
0 people found
this helpful
Brilliant from start to finish kept informed all the way nothing was to much trouble lot's of support and reassurance.all done with a smile very efficient.thanks for making things go so smoothly...
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Comment on agent fees
Good
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“As a first-time buyer, buying a house can be intimidating. ......”

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Feb 09,2018
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Ann
By: 'Sophie'
Feb 09,2018
1 people found
this helpful
As a first-time buyer, buying a house can be intimidating. When I put the offer on the house (which I now own), I had already had a bad experience with a very pushy estate agent trying to drive the price up on another house I ...
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“Fantastic service 100% satisfied Carol and Ann made the process effortless ......”

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Jan 12,2018
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Carol
By: 'Maria'
Jan 12,2018
1 people found
this helpful
Fantastic service 100% satisfied Carol and Ann made the process effortless and their compassion and kindness was phenomenal. Well done. Will definitely recommend Taylor & Wood....
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“From the outset Taylor and Wood have provided a very ......”

Share on :
Jan 25,2016
Minithumbdown
By: 'Jennifer'
Jan 25,2016
2 people found
this helpful
From the outset Taylor and Wood have provided a very poor service. On many occasions when I have visited the estate agents to obtain an update, the paper folder could not be found and only after an extensive search around the office was the folder ...
read full review
What agent could do to change your mind?
Although I paid the fee upfront at a reduced rate, given the poor service and the failure of the agent to make any attempt to sell the property, as stated above it is a complete waste of time and money.
Attached Filesnbsp;
Comment on agent fees
Although I paid the fee upfront at a reduced rate, given the poor service and the failure of the agent to make any attempt to sell the property, as stated above it is a complete waste of time and money.
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Claire
Feb 22, 2016
View all comments (2)
This matter has now been resolved. We do not take any criticism lightly and have discussed the comments raised with the client direct. We mutually agreed that it would be in the best interests of all concerned to remove Jennifer's property from the market immediately. We are disappointed to hear that although Jennifer received regular up-dates she was unhappy with our service. May we take this opportunity to wish Jennifer and her next estate agent every success with the sale of her property. ...

“Have had very poor service as a landlord. Do not ......”

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Oct 18,2014
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By: 'Unhappy'
Oct 18,2014
2 people found
this helpful
Have had very poor service as a landlord. Do not return calls, fail to carry out tasks within agreed timescales. Failed to renew tenancy agreement on time, then signed tenant up at the wrong amount. Still waiting for them to resolve the issue after 1 month....
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What agent could do to change your mind?
Be more pro-active with tenants, remember that it is the landlords that pay you the fees, sort things out quickly when you make mistakes
Attached Filesnbsp;
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“My partner and had made arrangement with this company to ......”

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Dec 14,2013
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By: 'Kat'
Dec 14,2013
4 people found
this helpful
My partner and had made arrangement with this company to move a property in Mottram. We arrived at the property just before the agreed time, however the agent turned up 20 minutes late. This representative of Taylor and Wood did not apologise, nor did he introduce ...
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What agent could do to change your mind?
. Introduce themselves . Turn up on time . Answer basic questions . Have information on the property . Do not say you 'hate working weekends' or ask the customer 'to hurry up' due to your next appointment.
Attached Filesnbsp;
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Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Taylor & Wood, Hyde SK14 1ES



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