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3.8/5, 12 Reviews
67% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
Chris
By : 'Nicky'
Services : Letting(As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : M33
We found our prospective rental property through RightMove and contacted Thornley Groves for a viewing. They were efficient and helpful. Lucy was the agent to met us at the property for our first viewing, she was knowledgeable about the property, in terms of rent, room sizes, storage facilites and the layout of the property. Given our recent experiences with other agencies, this was refreshing. When we decided to go for the property, the staff at Thornley Groves were super-efficient. Lucy, again, communicated our offer to the landlord very quicky and an agreement was reached within a couple of hours. All paperwork has been done accurately and efficiently. All the staff I have dealt with have been really friendly, personable, understanding and efficient. Can't recommend them highly enough! Thank you all.
By : Emily Sparrow
Feb 26, 2016Many Thanks for taking the time to post a review in relation to the great customer service you received from Chris, Jade and Natasha! I am really pleased you are satisfied and we meet your expectations. We are always here to help and we hope everything is going well for you! Kind Regard Emily Sparrow Customer Care team
No procedure set.
Last updated at 12/1/2016, 10:29:13 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £182,500 | £650,000 |
Lettings | 100% | 60% | £775 | £1,300 |
Thornley Groves
100 School Rd, Sale, Cheshire
M33 7XB
0161 962 4111
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Angadh'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M33
Terrible service , the agents are not even responding to emails. We have been trying to resolve an issue, but no agent is... Read Full Review
By : 'Angadh'
Services : Property Management
Would you recommend ? : No
Postcode : M33
The post-sales services and maintenance are disappointing. We have been following up on a heater issue and its been almost 2 months no return calls, maintenance. Strongly disappointed on the post sales... Read Full Review
By : 'Romana'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M33
Upon the renewal of my tenancy agreement, I have had tried multiple times to contact the letting agent Max to discuss the terms of the contract. After no response from phone calls and emails, I have personally gone into the branch and found that none of the staff members were willing or able to... Read Full Review
By : 'Cyril'
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : No
Postcode : M23
Terrible service. Not fixing the boiler complaint even after 3 weeks in this winter. Some other fault is pending for 6 months without... Read Full Review
Carolyne
By : 'Olivia'
Services : Sales( As a Buyer )
Sold price : £182500
Would you recommend ? : Yes
Postcode : M33
We are the oversea buyer from Hong Kong and have no knowledge about the real estate market in Manchester! Carolyne and her team(one staff seat at first chair on left helped us selected very short and good list per our request, another her colleague seat 2 ahead person of Carolyne took us to see... Read Full Review
We are the buyer so the seller paid the charge for this flat
We are the buyer so the seller paid the charge for this flat
Chris
Chloe
By : 'Catherine'
Services : Sales( As a Buyer )
Sold price : £260000
Would you recommend ? : Yes
Postcode : M33
I bought my property through Thornly Groves in Sale. The service provided was excellent form start (Initial viewing) to finish (Collecting the keys). Communication was excellent form the whole team and Chris Bond dealt with any issues promptly and efficiently. I would recommend Thornly... Read Full Review
By : Emily Sparrow
Feb 26, 2016Many Thanks for taking the time to post a review in relation to the great service you have received from Chris and Chloe! I am really pleased you are satisfied and we meet your expectations. We ...
Carolyne
By : 'Sue'
Services : Sales( As a Vendor )
Sold price : £310
Would you recommend ? : Yes
Postcode : M33
The service I received when selling my house with Thornley Groves was fantastic. Carolyne was extremely professional, keeping me informed all the way along the selling process. She explained everything to me in detail and every request I made was met with a very positive response, I wasn't right... Read Full Review
Very competitive.
Very competitive.
By : Emily Sparrow
Feb 26, 2016Many Thanks for taking the time to post a review in relation to the great service you have received from Carolyne and Sue! I am really pleased you are satisfied and we meet your expectations. We ...
Chris
By : 'Nicky'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : M33
We found our prospective rental property through RightMove and contacted Thornley Groves for a viewing. They were efficient and helpful. Lucy was the agent to met us at the property for our first viewing, she was knowledgeable about the property, in terms of rent, room sizes, storage facilites... Read Full Review
By : Emily Sparrow
Feb 26, 2016Many Thanks for taking the time to post a review in relation to the great customer service you received from Chris, Jade and Natasha! I am really pleased you are satisfied and we meet your ...
Chris
By : 'Jonathan'
Services : Sales( As a Vendor )
Sold price : £183000
Would you recommend ? : Yes
Postcode : M33
Thornley Groves were excellent from start to finish with a very professional approach. The sale of our property was very swift and it moved very quick, although we were not in a position to progress they were very patient with us. Chris communicated with us thoroughly throughout the way and also... Read Full Review
By : Emily Sparrow
Feb 26, 2016Many Thanks for taking the time to post a review in relation to the great service you have received from Chris! I am really pleased you are satisfied and we meet your expectations. We are always ...
Carolyne
By : 'Russell'
Services : Sales( As a Vendor )
Sold price : £420000
Would you recommend ? : Yes
Postcode : M33
The marketing of our property by Thornley Groves was professional and thorough and we achieved a sale within six weeks. Indeed we had two offers on consecutive days. However due to an issue with the buyer at the bottom of the chain there was a delay in exchanging contracts. Assistant Manager,... Read Full Review
Chris
By : 'Matt'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : M22
The team at Thornley Groves are great and having used them yet again in what was a long difficult sale this time , their communication and commitment to push the sale forward has been a vital part and much needed addition to the overall excellent service I have yet again received ........ Read Full Review
Chloe
Tasha
By : 'Paul'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : M33
Chloe and Tasha were extremely helpful from the start. They were friendly and quick to respond to requests and questions, providing a very good impression of Thornley Groves.. I cannot recommend them highly enough. Thanks for your help and... Read Full Review