Thornley Groves
Sale, M33
3.8/5, 12 reviews
67% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction

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“We found our prospective rental property through RightMove and contacted ......”

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Nov 11,2015
Minithumbup
By: 'Nicky'
Nov 11,2015
0 people found
this helpful
We found our prospective rental property through RightMove and contacted Thornley Groves for a viewing. They were efficient and helpful. Lucy was the agent to met us at the property for our first viewing, she was knowledgeable about the property, in terms of rent, room sizes, storage facilites and the layout of the property. Given our recent experiences with other agencies, this was refreshing. When we decided to go for the property, the staff at Thornley Groves were super-efficient. Lucy, again, communicated our offer to the landlord very quicky and an agreement was reached within a couple of hours. All paperwork has been done accurately and efficiently. All the staff I have dealt with have been really friendly, personable, understanding and efficient. Can't recommend them highly enough! Thank you all.
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By: Emily Sparrow
Feb 26, 2016
Many Thanks for taking the time to post a review in relation to the great customer service you received from Chris, Jade and Natasha!

I am really pleased you are satisfied and we meet your expectations. We are always here to help and we hope everything is going well for you!

Kind Regard

Emily Sparrow
Customer Care team

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Latest Reviews

View all Reviews 12
6th Sep 2021
reviewed by 'Angadh'
“Terrible service , the agents are not even responding to emails. We have been trying to resolve an issue, but no ......”
26th Apr 2021
reviewed by 'Angadh'
“The post-sales services and maintenance are disappointing. We have been following up on a heater issue and its been almost 2 ......”
31st Dec 2019
reviewed by 'Romana'
“Upon the renewal of my tenancy agreement, I have had tried multiple times to contact the letting agent Max to ......”
5th Oct 2019
reviewed by 'Cyril'
“Terrible service.Not fixing the boiler complaint even after 3 weeks in this winter.Some other fault is pending for 6 months ......”
31st Aug 2016
reviewed by 'Olivia'
“We are the oversea buyer from Hong Kong and have no knowledge about the real estate market in Manchester! Carolyne ......”
23rd Nov 2015
reviewed by 'Catherine'
“I bought my property through Thornly Groves in Sale. The service provided was excellent form start (Initial viewing) to finish (......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 21:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: 09:30 - 17:00
Address

Thornley Groves
100 School Rd
Sale
Cheshire
M33 7XB
0161 962 4111

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £182,500 £650,000
Lettings 100% 60% £775 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 3 4 0 2 0 1 1
Areas covered
  • M33
  • Sale
  • M23
  • Brooklands
  • M22
  • Northern Moor
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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“Terrible service , the agents are not even re......”

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Sep 06,2021
Minithumbdown
By: 'Angadh'
Sep 06,2021
1 people found
this helpful
Terrible service , the agents are not even responding to emails. We have been trying to resolve an issue, but no agent is responding...
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“The post-sales services and maintenance are d......”

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Apr 26,2021
Minithumbdown
By: 'Angadh'
Apr 26,2021
0 people found
this helpful
The post-sales services and maintenance are disappointing. We have been following up on a heater issue and its been almost 2 months no return calls, maintenance. Strongly disappointed on the post sales services....
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“I have received no contact from these agents.......”

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Dec 31,2019
Minithumbdown
By: 'Romana'
Dec 31,2019
0 people found
this helpful
Upon the renewal of my tenancy agreement, I have had tried multiple times to contact the letting agent Max to discuss the terms of the contract. After no response from phone calls and emails, I have personally gone into the branch and found that none ...
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“Very poor service...”

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Oct 05,2019
Minithumbdown
By: 'Cyril'
Oct 05,2019
0 people found
this helpful
Terrible service. Not fixing the boiler complaint even after 3 weeks in this winter. Some other fault is pending for 6 months without resolution....
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“We are the oversea buyer from Hong Kong and have ......”

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Aug 31,2016
Minithumbup
By: 'Olivia'
Aug 31,2016
0 people found
this helpful
We are the oversea buyer from Hong Kong and have no knowledge about the real estate market in Manchester! Carolyne and her team(one staff seat at first chair on left helped us selected very short and good list per our request, another her colleague ...
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Comment on agent fees
We are the buyer so the seller paid the charge for this flat
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“I bought my property through Thornly Groves in Sale. The ......”

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Nov 23,2015
Minithumbup
By: 'Catherine'
Nov 23,2015
0 people found
this helpful
I bought my property through Thornly Groves in Sale. The service provided was excellent form start (Initial viewing) to finish (Collecting the keys). Communication was excellent form the whole team and Chris Bond dealt with any issues promptly and efficiently. I would recommend Thornly Groves....
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By: Emily Sparrow
Feb 26, 2016
View all comments (1)
Many Thanks for taking the time to post a review in relation to the great service you have received from Chris and Chloe! I am really pleased you are satisfied and we meet your expectations. We are always here to help and we hope everything is going well for you! Kind Regard Emily Sparrow Customer Care team ...

“We found our prospective rental property through RightMove and contacted ......”

Share on :
Nov 11,2015
Minithumbup
By: 'Nicky'
Nov 11,2015
0 people found
this helpful
We found our prospective rental property through RightMove and contacted Thornley Groves for a viewing. They were efficient and helpful. Lucy was the agent to met us at the property for our first viewing, she was knowledgeable about the property, in terms of rent, room ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Emily Sparrow
Feb 26, 2016
View all comments (1)
Many Thanks for taking the time to post a review in relation to the great customer service you received from Chris, Jade and Natasha! I am really pleased you are satisfied and we meet your expectations. We are always here to help and we hope everything is going well for you! Kind Regard Emily Sparrow Customer Care team ...

“The service I received when selling my house with Thornley ......”

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Nov 11,2015
Minithumbup
By: 'Sue'
Nov 11,2015
0 people found
this helpful
The service I received when selling my house with Thornley Groves was fantastic. Carolyne was extremely professional, keeping me informed all the way along the selling process. She explained everything to me in detail and every request I made was met with a very positive ...
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Comment on agent fees
Very competitive.
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By: Emily Sparrow
Feb 26, 2016
View all comments (1)
Many Thanks for taking the time to post a review in relation to the great service you have received from Carolyne and Sue! I am really pleased you are satisfied and we meet your expectations. We are always here to help and we hope everything is going well for you! Kind Regard Emily Sparrow Customer Care team ...

“Thornley Groves were excellent from start to finish with a ......”

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Nov 03,2015
Minithumbup
By: 'Jonathan'
Nov 03,2015
0 people found
this helpful
Thornley Groves were excellent from start to finish with a very professional approach. The sale of our property was very swift and it moved very quick, although we were not in a position to progress they were very patient with us. Chris communicated with us ...
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By: Emily Sparrow
Feb 26, 2016
View all comments (1)
Many Thanks for taking the time to post a review in relation to the great service you have received from Chris! I am really pleased you are satisfied and we meet your expectations. We are always here to help and we hope everything is going well for you! Kind Regard Emily Sparrow Customer Care team ...

“The marketing of our property by Thornley Groves was professional ......”

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Sep 25,2015
Minithumbup
By: 'Russell'
Sep 25,2015
0 people found
this helpful
The marketing of our property by Thornley Groves was professional and thorough and we achieved a sale within six weeks. Indeed we had two offers on consecutive days. However due to an issue with the buyer at the bottom of the chain there was a ...
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“The team at Thornley Groves are great and having used ......”

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Sep 08,2015
Minithumbup
By: 'Matt'
Sep 08,2015
0 people found
this helpful
The team at Thornley Groves are great and having used them yet again in what was a long difficult sale this time , their communication and commitment to push the sale forward has been a vital part and much needed addition to the overall excellent service ...
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“Chloe and Tasha were extremely helpful from the start. They ......”

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Sep 01,2015
Minithumbup
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Chloe
By: 'Paul'
Sep 01,2015
0 people found
this helpful
Chloe and Tasha were extremely helpful from the start. They were friendly and quick to respond to requests and questions, providing a very good impression of Thornley Groves.. I cannot recommend them highly enough. Thanks for your help and assistance......
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:59 PM 01/12/2016 by Hannah Marsh

Awards won by Thornley Groves, Sale M33 7XB



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