“Me and my husband were renting property in Keighley. First ......”
2 Star Review
Oct 27,2015
By:
'Monika'
Oct 27,2015
Branch: Halifax, 12 Bull Green
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: BD20
Branch: Halifax, 12 Bull Green
Lettings (as a Tenant)
Rent PCM: £550
Postcode: BD20
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Me and my husband were renting property in Keighley. First of all, during the property viewing agents send email 15 mins before viewing to confirm whether we are coming. We were travelling from Sheffield, and I had no internet on my mobile, just by luck I checked my husband's email and he's the driver and confirmed. Not mentioning that there's 50 mins drive from their branch to get to the property. They were late by almost 40 mins,so that was our first impression. The guy who showed us property was not informed about much. He misinformed us a lot about boiler and other stuff that play major role in choosing property. We have been renting from Bridgfords for 11 months, there were a lot of problems with the property that included boiler and radiators not working, dirt and insects everywhere, days without hot water during the winter, rude email from lady that used to work with Bridgfords Helen, saying that were not taking care of garden and therefore breaching contract- when the garden was very well maintained, not working fan in the kitchen and so on.Basically, 99% of those issues were solved by kind neighbour , not the agents as they were always trying to get away from doing stuff. Not mentioning that in main bedroom I had water streaming down the roof and I had to constantly argue with agency to fix it and it's never been done.guys were coming covering the patches and during next rain fall the story was repeating itself. For the price we paid, horrible service.
What agent could do to change your mind?
The price was fair for the property but no service from agent side and the condition of property made it unsatisfactory
Attached Filesnbsp;
Comment on agent fees
The price was fair for the property but no service from agent side and the condition of property made it unsatisfactory
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