71% sales valuation accuracy
80% sales fee satisfaction
Oct 13,2015
Oct 13,2015
1
people found
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this helpful
Very disappointed and angry. We were given what turned out to be a highly inflated valuation that was nowhere near accurate. Irina outlined a sales strategy whereby she would whip up interest in our property, followed by an "open house" that would "start a bidding war". At the open house only one couple turned up and they were not interested. I was living alone in the house with our two dogs and working full time. I had told W H Brown that viewings must be at weekends so that I could take the dogs out to be out of the way. In spite of this, I kept getting calls at work asking for viewings to take place the next day on a working day. Both my ex-husband and I felt let down by W H Brown and felt they did next to nothing to sell our house. In the end, our next door neighbour bought it, having wanted our garden for years. W H Brown had the brass neck to demand the commission, even though they had nothing to do with the sale and my husband paid it to them even though they were not entitled to it. They charged us £300 for a "professional photographer" whose photos were awful. We could have done better ourselves.
I am so angry with W H Brown, especially over the commission they should not have had from my husband, that I am doing my best to make sure they lose more than they gained. When I see a property advertised through more than one agency, if one of the agencies is W H Brown, I go to the other agency. I am telling everyone I know about our experience with W H Brown so others don't have to go through the same.
I am so angry with W H Brown, especially over the commission they should not have had from my husband, that I am doing my best to make sure they lose more than they gained. When I see a property advertised through more than one agency, if one of the agencies is W H Brown, I go to the other agency. I am telling everyone I know about our experience with W H Brown so others don't have to go through the same.
What agent could do to change your mind?
They could have put a lot more effort into selling our house AND they could have been a lot more honest about the real value. They could also have NOT demanded money from my husband, which he could ill afford, when the house was finally sold without their assistance or input.Attached Filesnbsp;
Comment on agent fees
Fees demanded without justification as the sale was effected without their help or input
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Latest Reviews
19th Jan 2023
reviewed by 'Mrs Maryann Sycamore'
6th Jul 2021
reviewed by 'Julie'
13th Oct 2015
reviewed by 'LizW'
30th Apr 2015
reviewed by 'Mrs.'
22nd Apr 2015
reviewed by 'Gill'
16th Apr 2015
reviewed by 'tony'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 80% | £93,000 | £330,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 1 | 3 | 0 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 19,2023
Jan 19,2023
0
people found
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George Day and team are very welcoming, helpful and professional, supporting through the entire process of selling our house and helping with the purchase of our new one, which had a lot of issues. Always keeping us upto date with what was happening and done ...
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Jul 06,2021
Jul 06,2021
0
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Sat in a chain for 14 months and then it all fell apart. William h brown- halstead, lied continually, never returned calls, never chased anything until we complained. Only decent member of their team is lisa, the rest are useless...
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Oct 13,2015
Oct 13,2015
1
people found
this helpful
this helpful
Very disappointed and angry. We were given what turned out to be a highly inflated valuation that was nowhere near accurate. Irina outlined a sales strategy whereby she would whip up interest in our property, followed by an "open house" that would "start a bidding ...
read full review
read full review
What agent could do to change your mind?
They could have put a lot more effort into selling our house AND they could have been a lot more honest about the real value. They could also have NOT demanded money from my husband, which he could ill afford, when the house was finally sold without their assistance or input.Attached Filesnbsp;
Comment on agent fees
Fees demanded without justification as the sale was effected without their help or input
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Apr 30,2015
Apr 30,2015
0
people found
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We have nothing but praise for the proactive approach and support we recieved from Terry Buy at the Halstead Branch. As our sale included the need for a lease extension the process seemed frustrating and daunting at times, but without Terry on our side and ...
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Apr 22,2015
Apr 22,2015
0
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The process of purchasing the property was very smooth from start to finish. Any queries were dealt with speed and efficiency, which meant less pressure on me....
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Apr 16,2015
Apr 16,2015
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Terry and his team were 1st. class and very professional in their approach. Helped us every step of
the way in selling our house. they liaised with us, our buyers and solicitors to get a very satisfactory sale.
Would not hesitate to recommend William H ...
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Apr 10,2015
Apr 10,2015
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Excellent service - professional from valuation to sale. Great pro active communication. Would definitely reccomend this agent to anyone looking in the Halstead area....
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Mar 17,2015
Mar 17,2015
1
people found
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this helpful
Excellent service from Terry, suggesting I view a property, which I did, and we then purchased. Terry was punctual at the first and second viewings, gave us professional advice on the purchase and also potential for letting. Terry then introduced me to the letting team ...
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Mar 12,2015
Mar 12,2015
1
people found
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this helpful
We contacted W H Brown to set up viewing times for 2 properties. They were efficient at setting up the appointments. We decided to purchase the second property which has gone through effortlessly. We used their advice and provisions to set up our mortgage, insurance and ...
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Mar 02,2015
Mar 02,2015
1
people found
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We decided to sell our house through William H brown as we know they have nationwide coverage and have had dealings with them in the past. Initially we were dealing with one person who made endless mistakes and his lack of interest was clearly visible. ...
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Aug 22,2014
Aug 22,2014
1
people found
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1. Did not get property details to us until cooling off period finished
2. Photos so awful they had to be re done. Then offered professional photos for third attempt (done by a freelance solar panel man - they were even worse. Then published thesis without our ...
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What agent could do to change your mind?
Allowed us the opportunity to view details in time to exercise our rights of cooling off - not send late (and that only following phone calls requesting sight of details)Attached Filesnbsp;
Comment on agent fees
Fees payable only on completion - house now withdrawn from sale
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:27 AM 14/04/2015 by . .
Best Estate Agent in Halstead 
