83% sales valuation accuracy
94% sales fee satisfaction
Oct 06,2015
Oct 06,2015
1
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this helpful
Great collaboation. Use Docusign tool as I was not physically present for signing. Supported in answering all quries. Thanks a lot !!!
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Latest Reviews
22nd Jul 2019
reviewed by 'Ramkrishna'
31st Jan 2017
reviewed by 'pundlik'
31st May 2016
reviewed by 'trespassed'
11th Apr 2016
reviewed by 'R.Varma'
Opening Hours
Address
Gibbs Gillespie
303-305 Rayners Lane
Harrow
Middlesex
HA5 5EH
020 8868 9966
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 94% | £265,000 | £850,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 2 | 11 | 2 | 14 | 0 | 6 | 0 | 1 | 4 |
Areas covered
- HA1
- HA2
- HA3
- HA8
- UB5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
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Jul 22,2019
Jul 22,2019
0
people found
this helpful
this helpful
I will never recommend this company to anyone. False promises, once you paid your deposit and 1st month rent money then you will never be able to get in touch with any of the staff. All you will hear is excuses like they are on ...
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Apr 24,2019
Apr 24,2019
1
people found
this helpful
this helpful
Just horrible. Very cocky and unprofessional branch Manager Tim Buckley from Harrow branch. Avoid like plague. Also, potential sellers beware of 20 weeks contract....
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Comment on agent fees
Simply not worth it
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Jan 31,2017
Jan 31,2017
0
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i am happy with the service has provided by the agent :)
excellent service
i am satisfied with all the service and support i have received....
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Aug 03,2016
Aug 03,2016
1
people found
this helpful
this helpful
Mr Benger was extremely helpful from the outset and was accommodating in arranging viewings and extended visits to the property. He was prompt in answering emails and dealing with queries from both seller and myself. He was both very professional and friendly at all times.....
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Comment on agent fees
I was the buyer so did not pay fees
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May 31,2016
May 31,2016
6
people found
this helpful
this helpful
We were selling our 2 bed flat with Gibbs Gillespie (Harrow). While they were doing viewings on our property, most of the staff had no knowledge of the spec of our property when prospective buyers were asking questions they would never know the answers. In addition ...
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Apr 11,2016
Apr 11,2016
1
people found
this helpful
this helpful
Jonathan Webb was helpful, professional and a good listener. He updated me efficiently on the progress of the sale. He provided clear information and progressed this sales transaction quickly, by chasing the relevant parties. He has good knowledge of the property market and has realistic ...
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Comment on agent fees
Fair fee structure, clear and confirmed at the beginning.
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Mar 09,2016
Mar 09,2016
3
people found
this helpful
this helpful
Zia was professional and helpful when it came to me needing to know anything about the area and now when I need assistance with anything at the flat...
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Comment on agent fees
Good
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Feb 29,2016
Feb 29,2016
1
people found
this helpful
this helpful
Ali Is an excellent officer that he helped and communicate very well, when ever i asked something he get back to me with positive answers with a nice smile which makes me very satisfied with the services...
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Comment on agent fees
Not bad but low fee is always makes customers happy
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Feb 24,2016
Feb 24,2016
0
people found
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Philip provided an exemplary service throughout our sale transaction from overseeing the launch event and helping drive the entire chain (which presented numerous challenges along the way), to providing regular communication on progress and offering to hand deliver documentation to help facilitate exchange. We would ...
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Comment on agent fees
Very competitive.
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Feb 29, 2016
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(1)
Dear Mr Shoor - Thank you for taking the time to write a review. It's always a pleasure to receive positive feedback about our staff and we're pleased you were happy with the service you received from Philip Benger in our Harrow sales office. Kind regards, Jo ...
Feb 22,2016
Feb 22,2016
0
people found
this helpful
this helpful
Since my offer has been accpeted, Philip has always kept me up to date with the status of the progress, He is always there to help me whenever I need to speak to him. He helped and guided me at every steps, avoid any delays. ...
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Feb 22, 2016
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Dear Jatin - Thank you for taking the time to write a review. It is always a pleasure to receive positive feedback regarding our staff and we're please to hear that you found Phillip Benger to be helpful throughout the purchase of your new home. Kind regard, Jo ...
Feb 07,2016
Feb 07,2016
0
people found
this helpful
this helpful
We feel very grateful to have Gibbs Gillespie managing one of the most important purchases in our life so far. Philip, who has managed our case, has played a crucial role to secure our purchase at the start and ensure the smoothness of the conveyance ...
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Feb 08, 2016
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(1)
Dear Daisy - Thank you for taking the time to write a review regarding the service you have experienced throughout the purchase process. We are delighted that you are happy with the way things have progressed with the assistance of Philip and the team in our Harrow sales office. We wish you much happiness in your new home. Kind regards, Jo ...
Feb 04,2016
Feb 04,2016
0
people found
this helpful
this helpful
Philip helped me with the sale of my property and as a first time seller made me feel like the process went very smoothly. When Philip came over to provide a valuation he showed a very good knowledge of the area and made me feel ...
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Feb 04, 2016
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(1)
Dear Nisha - We're pleased to hear that you were happy with the service you received from Phillip Benger in our Harrow sales office. Phillip is an experienced agent who works hard to ensure the best outcome for our clients'. Thank you for your feedback, Kind regards, Jo ...
Feb 04,2016
Feb 04,2016
0
people found
this helpful
this helpful
Philip Benger at Gibbs Gillespie has been an absolute star. Not only did he and his colleagues do a great job marketing our property but ever since we accepted an offer, Philip has been in constant contact, I mean at least once or twice a ...
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Comment on agent fees
Very reasonable, excellent service
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Feb 05, 2016
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(1)
Dear Reem - Thank you for taking the time to review the service you experienced with our Harrow sales office during the recent sale of your property. It is always a pleasure to receive positive feedback about our staff. Kind regards, Jo ...
Dec 08,2015
Dec 08,2015
0
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Very impressed with the quality of service we have received from Gibbs Gillespie staff. Everything was dealt with in a very professional and friendly manner....
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Dec 08, 2015
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(1)
Dear Mr Banelis
Thank you for your feedback on the service you received via our Harrow Lettings office! We truly appreciate it when customers take time out of their busy days to provide us with open and honest feedback about our staff.
Kind regards,
Jo ...
Dec 03,2015
Dec 03,2015
0
people found
this helpful
this helpful
Mark and Shavonne are my main two main contacts at Gibbs.
Mark and his team have ensured the smooth transition of the tenancy at the property. Their service is highly professional. Shavonne is excellent in managing the property during and at the end of tenancy, ...
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Dec 03, 2015
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(1)
Thank you for your feedback on Mark and Shavonne! We truly appreciate it when customers take time out of their busy days to provide us with some open and honest feedback about our service.
Kind regards,
Jo ...
Oct 29,2015
Oct 29,2015
1
people found
this helpful
this helpful
Efficient and professional approach in securing tenants for our rental property. Excellent communication by letting agent and administration. Helpful and supportive in dealing with queries.
Thorough work....
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Comment on agent fees
Competitive with market
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Oct 29, 2015
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(1)
Dear Angie,
Thank you for taking the time to write a review. Zia and Karena are both extremely hard-working agents and really make sure that our landlords receive a first class service,
We are very proud to have them represent Gibbs Gillespie,
Best regards
Kelly ...
Oct 06,2015
Oct 06,2015
1
people found
this helpful
this helpful
Great collaboation. Use Docusign tool as I was not physically present for signing. Supported in answering all quries. Thanks a lot !!!...
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Oct 06, 2015
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(1)
Dear Mangesh
Thank you for taking the time to write a review, Zia and Karena work so hard to ensure that our tenants receive first class service and using Docusign really helps us with this,
We look forward to providing you with continued good service,
Best regards
Kelly ...
Oct 02,2015
Oct 02,2015
0
people found
this helpful
this helpful
The service is excellent and hassle free
The advise and instructions are very clear and communication is too good so that every thing goes very smooth
I feel my property is in good hands as it is going to be managed for long term...
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Oct 05, 2015
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(1)
Dear Dr Amanan,
Thank you for taking the time to write a review, Mark and Amir are both very experienced agents and work so hard to provide our clients with a first class service,
We are very proud to have them both represent Gibbs Gillespie,
Best regards
Kelly ...
Sep 29,2015
Sep 29,2015
0
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- I found them very professional towards their work.
- For any query, their responses are quick and helpful.
- Friendly staff and approachable....
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Sep 29, 2015
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Dear Jasvinder,
Thank you for taking the time to write a review. Mark and Rob are extremely dedicated agents and work so hard to ensure that our tenants receive a first class service,
We are very proud to have them represent Gibbs Gillespie,
Best regards
Kelly ...
Sep 28,2015
Sep 28,2015
0
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this helpful
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I am very pleased with Gibbs service . They gave me a good idea of renting price in the market . They acted efficiently , found a professional tenant within couple of days , which was fantastic . They guided me and my tenant so that no problem occurred .
I ...
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Sep 28, 2015
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(1)
Dear Shamima,
Thank you for taking the time to write a review. Mark is a very professional and experienced agent and works very hard to ensure that the right tenant is found for each property.
We are very proud to have him represent Gibbs Gillespie,
We look forward to providing you with continued good service,
Best regards
Kelly ...
Sep 25,2015
Sep 25,2015
0
people found
this helpful
this helpful
Amir successfully sold my home. He did a great job negotiating an excellent price for me. He continued to work with me, till the house was exchanged. A pleasure to work with, I highly recommend his services and Gibbs Gillespie.
Deepesh K Patel, PGCE
Director
...
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Sep 25, 2015
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(1)
Dear Deepesh
Thank you for taking the time to write a review. Amir is a very experienced agent and works very hard to ensure our vendors receive a first class service,
I will be certain to pass your kind comments onto him,
Best regards
Kelly ...
Sep 09,2015
Sep 09,2015
1
people found
this helpful
this helpful
Both Mark and Zia were very good, supportive and gave me all the assistance and confidence,
In letting the property.
They both make a excellent team....
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Comment on agent fees
I was very happy for the support, assistance and the confidence give to me by both Mark and Zia. They both looked after me with my questions and advice needed by me. The best part was they both were always available to me on phone, e-mail , and meetings. We were also given appointment at our time and convenience . Once again, the support assistance was excellent. If I get a opportunity again to buy a property, than I will always work with Gibbs . I would and will recommend to all my friends and family to work with Gibbs.
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Sep 09, 2015
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Dear Harilal,
Thank you for taking the time to write a review. Mark & Zia work so hard to provide our landlords with a first class service and we are very proud to have them represent Gibbs Gillespie.
We look forward to providing you with continued good service,
Best regards
Kelly ...
Aug 06,2015
Aug 06,2015
1
people found
this helpful
this helpful
Gibbs & Gillespie - Zia Ali who dealt with our initial contract was very professional & helpful to see through the letting & also thereafter very prompt in resolving to our queries.
Management - Shavonne was also very helpful at resolving all issues during our tenancy with a ...
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Aug 06, 2015
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Dear Pravin,
Thank you for taking the time to write a review. Zia and the Harrow Lettings team work so hard to provide our tenants with an all round positive experience. We are also delighted to hear that your Property Manager, Shavonne and our accounts team have been on hand to help you with any queries.
I will pass your kind comments onto all the teams,
Many thanks
Kelly ...
Jul 27,2015
Jul 27,2015
1
people found
this helpful
this helpful
GG overall are a Good Estate/Letting Agents
Positives
- Good advice on the type of tenants & vetting of tenants
- Goverment guidelines that the landlord needs to adhere to
- Contacts that will asist you with cleaning, electrical etc
- Documents - Contracts, certificates ...
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Comment on agent fees
I think its an industry standard BUT I still feel its far too high since the risks associated with tenants and also the maintenance of the property is still your responsibility.
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Jul 29, 2015
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Dear Sundar,
Thank you for taking the time to write a review, Mark & Zia work so hard to provide our landlords with a personalized service. We appreciate your comments regarding the fee's and this is something we will look to review at a later date,
We look forward to providing you with continued good service,
Best regards
Kelly ...
Jun 15,2015
Jun 15,2015
1
people found
this helpful
this helpful
From the initial point of contact made with Zia regarding the property myself and my partner were extremely impressed. He was knowledgeable regarding the area, made us feel at ease when showing the property and was always extremely well mannered and polite. He had helped ...
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Jun 15, 2015
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Dear Claire,
Thank you for taking the time to write a review. Zia is an extremely professional and hard-working agent and we are very proud to have him represent Gibbs Gillespie,
We look forward to providing you with continued good service,
Best regards
Kelly ...
Jun 02,2015
Jun 02,2015
1
people found
this helpful
this helpful
As a first time landlady, it was all a bit new to me. Zia Ali took the time to explain everything thoroughly yet concisely where other agents tended to hand over a paperwork pack & leave the rest to me to research. He found great tenants ...
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Jun 04, 2015
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Dear Karen,
Thank you for taking the time to write a review, Mark & Zia work so hard to provide our landlords with an excellent service. As a first-time landlord it is even more important that receive good sound advice and that you can trust your letting agent,
We are very proud to have Mark & Zia represent Gibbs Gillespie and we look forward to providing you with continued good service,
Best regards,
Kelly ...
Apr 26,2015
Apr 26,2015
1
people found
this helpful
this helpful
I've recently rented a house with them.they are some really good agents.even if the house we rented had some problems,they helped us sort Them out in the shortest time possible.i hope they still got some patience because in the last week ...
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Apr 27, 2015
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Dear Stefana,
Thank you for taking the time to write a review, Zia and Henri work so hard to provide an all-round positive experience for our tenants so we are delighted to hear that they have been of service to you,
We are very proud to have them represent Gibbs Gillespie,
I will be sure to pass on your kind comments to her,
Best regards,
Kelly ...
Apr 26,2015
Apr 26,2015
0
people found
this helpful
this helpful
Dan has been amazing from the word go, he valued our house and got it spot on, he was extremely profession and just a pleasure to work with. Selling and Buying a house is extremely stressful and Dan took the worry away, I found it ...
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Apr 27, 2015
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Dear Lee-Anne,
Thank you for taking the time to write a review, Dan is an extremely professional and hard-working agent and really takes the time to get to know what his vendors and purchasers expect of him.
We are proud to have represent Gibbs Gillespie and I will be certain to pass on your kind comments to him,
Best regards,
Kelly ...
Apr 24,2015
Apr 24,2015
1
people found
this helpful
this helpful
I commend Zia and his team in being very reliable, helpful communication and being valuable in dealing with difficult tenants and find very helpful tenants....
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Apr 24, 2015
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Dear Reeta,
Thank you for taking the time to write a review, Zia and Henri work so hard to provide our landlords an all round positive experience so we are delighted to hear that they have been of service to you,
We are proud to have them represent Gibbs Gillespie,
Best regards
Kelly ...
Apr 21,2015
Apr 21,2015
0
people found
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The services that I received from Prajeet and Henri was good. They keep me updated through out the letting process.
The reason I rated average is:
1. Since I agreed to use Gibbs Gillespie as the sole agency, I have sent a few emails with queries ...
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What agent could do to change your mind?
Overall services need to be improved. Landlords should be kept updated after a Tenant has been found not only during the viewing stage.Attached Filesnbsp;
Comment on agent fees
I was not aware that we need to pay for agreement, inventory and tenants deposit scheme etc.
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Apr 22, 2015
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Dear Jia,
Thank you for taking the time to write a review. We are pleased to hear that Henri & Prajeet were of service to you during the tenant finding process,
Naturally, we are disappointed to hear that you were unhappy with the lettings process, I would advise that during your valuation you would have been advised of our levels of service and fee's associated with the letting of your property.
However, please accept my apologies if any of the information has not been communicated to you ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1:22 PM 12/02/2016 by allAgents
Best Estate Agent in Harrow 
Thank you for taking the time to write a review, Zia and Karena work so hard to ensure that our tenants receive first class service and using Docusign really helps us with this,
We look forward to providing you with continued good service,
Best regards
Kelly