“This is probably the worst letting agency I have ever ......”
1 Star Review
Sep 08,2015
By:
'MFVE'
Sep 08,2015
Branch: London, 55b Leytonstone Road
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: No
Postcode: E9
Branch: London, 55b Leytonstone Road
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: E9
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This is probably the worst letting agency I have ever come across.
When we moved in the property wasn;t even clean!! Not a great start but many of the dozens of issues of the house have not being solved and we have been there for 1 year now.
We have had slugs in the house, mice, mold, water dripping over the light fixtures, leaks, holes in the floor, boiler broken for weeks. Not only the property is in the poorest estate and has some very serious structural issues, every time a new issues arises the emergency contact is not reachable, it takes 4 emails and a few angry calls to get anyone to even start doing something about it. This has been so mentally exhausting and frustrating. Even when you can actually get hold of them, they take and average of 2 weeks to even send a contractor, which tends to get into the property without your permission and do absolutely anything.
I would absolutely recommend to avoid this lettings agency if possible, they are the least efficient and professional agency I have ever seen.
What agent could do to change your mind?
They have to improve their service drastically. It has been a real nightmare to deal with them.
Attached Filesnbsp;
Comment on agent fees
If i pay the fees I expect them to at least pick up the Emergency Contact phone when there is water falling through all the light fixtures in the house.
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