100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
Jul 27,2015
Jul 27,2015
1
people found
this helpful
this helpful
Without a doubt the worst estate agents I have ever dealt with or people have ever heard of when I explain what they have been like. Full of empty promises. Thought the tenancy they lost my personal details as well as keys to the property. They had a list of things that needed rectifying for the property for 6 months.......still nothing got done. Then to top it off they take almost 2 weeks to do a simple refund?! They pass the buck and blame whoever they can, despite the fact it is clearly them. The customer service has been nothing short of diabolical - as soon as they have your money they become rude and act like everything is an inconvenience to them.
AVOID AT ALL COSTS!!!
AVOID AT ALL COSTS!!!
Comment on agent fees
Haven't had any form of customer service for what I paid for. They were not there on handover of the place nor when I handed it back.
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Latest Reviews
16th Sep 2016
reviewed by 'Hacked'
14th Apr 2016
reviewed by 'RentalReform!'
27th Jul 2015
reviewed by 'Annoyed!!!'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 0% | 25% | £595 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 1 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 14,2020
Oct 14,2020
0
people found
this helpful
this helpful
Jason had an enthusiastic and helpful approach throughout the process. Always proactive specially when things appeared at stalemate he solved the problem quickly and totally.
I would be very happy to have Jason acting on my behalf in the future....
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Sep 16,2016
Sep 16,2016
3
people found
this helpful
this helpful
Absolutely useless staff disinterested, unhelpful and frankly just do not care whether a sale completes or not. Seem to be on the side of the buyer not the seller who pays them. For your own sanity avoid....
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Apr 14,2016
Apr 14,2016
1
people found
this helpful
this helpful
Really disorganised! Made a simple request to change names on a contract into a very long-winded affair, where we kept getting sent the wrong contracts, contracts for other people's houses, ignoring our requests/emails etc....
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What agent could do to change your mind?
Too expensiveAttached Filesnbsp;
Comment on agent fees
Too expensive
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Jul 27,2015
Jul 27,2015
1
people found
this helpful
this helpful
Without a doubt the worst estate agents I have ever dealt with or people have ever heard of when I explain what they have been like. Full of empty promises. Thought the tenancy they lost my personal details as well as keys to the property. ...
read full review
read full review
Comment on agent fees
Haven't had any form of customer service for what I paid for. They were not there on handover of the place nor when I handed it back.
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Yes
May 11,2015
May 11,2015
4
people found
this helpful
this helpful
After travelling 2 hours to view this property for job relocation, I arrived 10 minutes before viewing, for find no letting agent, after getting hold of the office I was told the viewing was cancelled. There was no reason given or even an apology. This is outrageous ...
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What agent could do to change your mind?
rung to advise of cancelationAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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