100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 27,2015
Jul 27,2015
9
people found
this helpful
this helpful
It appeared that this company did everything they could not to sell my property for me after having been paid the fee to do their job properly. As soon as I paid the fee I was approached by a neighbour and warned that this company would try to get me to lower the price so that they could buy it for less than it's worth and then rent it out. Unfortunately my fears were soon confirmed when they came and took the photos against my expressed wish to wait until I had fixed a fence that had blown down during a gale. They came, took the photos, and then proceeded to advertise the property for a figure less than we had agreed. I ended up having to take new photos myself and asking them to replace the ones they had taken. After a while, sure enough, the first contact I had from them was asking me to lower the price. I told them I had no intention of lowering the price and from that moment onwards they made it obvious that they intentionally weren't doing their job properly. They had received their fee and this was their way of telling me to go elsewhere now. I've now taken the property off the market, it remains unsold after a nightmare 18 months with them. I would advise everybody to avoid this company and look for a company that deals honestly and treats their paying customers with respect.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
9th Apr 2024
reviewed by 'Richard Dickson'
3rd Sep 2021
reviewed by 'Kyenoz'
27th Jul 2015
reviewed by 'Unhappy'
Opening Hours
Address
Oakhouse Properties
38 Townhead St
Cummnock
East Ayrshire
KA18 1LD
01290 421981
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £215,000 | £215,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 09,2024
Apr 09,2024
0
people found
this helpful
this helpful
Oakhouse Properties ceased trading in October 2023. Reviews on here do not reflect on Oakhouse Premier Sales & Lets....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 03,2021
Sep 03,2021
2
people found
this helpful
this helpful
It was a new build purchase. No sales brochure available. No information available what so ever. So we had many questions to ensure what was included in the sale, when contacting the agent he became increasingly impatient with the constant queries. We wanted details in ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2018
Nov 06,2018
0
people found
this helpful
this helpful
Recently sold my property through Oakhouse Properties in Cumnock. Staff very knowledgeable and the flat sold quickly (within 3wks) and slightly above the asking price.
If your looking for a local agent in Th Cumnock area, I would highly recommend them....
read full review
read full review
Comment on agent fees
Reasonable fees, was similar to other agents that covered the area (cheaper than some, I looked at).
Was this helpful?
Yes
Yes
Jul 27,2015
Jul 27,2015
9
people found
this helpful
this helpful
It appeared that this company did everything they could not to sell my property for me after having been paid the fee to do their job properly. As soon as I paid the fee I was approached by a neighbour and warned that this company ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
