“We arranged a house viewing through Haart, Taunton for midday. ......”
1 Star Review
May 28,2011
By:
'Mark'
May 28,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
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We arranged a house viewing through Haart, Taunton for midday. We arrived shortly before this time and waited for the agent to arrive. At 12.10 there was still no sign so we rang the office. They claimed they were just about to ring us to let us know the agent had got delayed at another viewing which was 7 miles away. The agent didn't arrive until 12.40!!! Had we not rung the office we could have been sat there for 40 minutes not knowing what was going on. The agent would've known he would be late due to the distance he was away but failed to let us know!
When he eventually arrived I asked what garage belonged to the property. He claimed it was next to the property but as the viewing progressed he then decided it was the one at the rear of the property! He stated he had done viewings at this property before but clearly he hadn't!
Finally we asked him to find out find out about a query we had about the area which he said he would look into and get back to us! However we never heard back from them again or had any sort of follow up call whether we were interested in making an offer! It appears with this company if you want to know what is going on you have to case them up!! It goes without saying we never made an offer despite liking the house!
Totally not impressed with the service we received from Haart Taunton and would definitely not consider them to sell my property in the future and would have serious doubts about purchasing one from them!..
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