100% lettings valuation accuracy
99% lettings fee satisfaction
Apr 23,2015
Apr 23,2015
0
people found
this helpful
this helpful
I have been with Belvoir, as a landlady, for 10 years,now.My experience has been such that I cannot imagine why a Landlord/landlady would wish to choose another letting agent in Rugby.
After some 7 years of letting in London, with all the challenges this brings, I sold up and moved to Rugby.With the intention of letting properties, I drew up a list of questions based on my experiences, and Belvoir were the only agent to meet this criteria. The agency has not disappointed.
I have 3 houses with long term, seemingly content tenants. They have maintained their homes to a high standard (one a bit blokish but still very good). I have spoken to two of the tenants, when visiting with British Gas for an insulation survey,and they have told me that they feel very relaxed contacting Wendy with any problems,knowing that they will be resolved promptly.
Wendy inspects regularly and produces an inspection report with photos of all rooms and outside areas.(It is like a window into your property).She mentions any small jobs, and also things to consider for the future. I am in favour of this because I think forward planning is important.
Rosie makes certain that the rents are paid on time, invoices are prompt and accounts are accurate. There is also opportunity to take up their managed Buildings and Tenant default insurance at reasonable premiums
Tradespeople,who work for them regularly, produce quality work at competitive prices. Indeed one regular has told me that Belvoir is a good agent to work for. Not every agent is so stress free.
After some 7 years of letting in London, with all the challenges this brings, I sold up and moved to Rugby.With the intention of letting properties, I drew up a list of questions based on my experiences, and Belvoir were the only agent to meet this criteria. The agency has not disappointed.
I have 3 houses with long term, seemingly content tenants. They have maintained their homes to a high standard (one a bit blokish but still very good). I have spoken to two of the tenants, when visiting with British Gas for an insulation survey,and they have told me that they feel very relaxed contacting Wendy with any problems,knowing that they will be resolved promptly.
Wendy inspects regularly and produces an inspection report with photos of all rooms and outside areas.(It is like a window into your property).She mentions any small jobs, and also things to consider for the future. I am in favour of this because I think forward planning is important.
Rosie makes certain that the rents are paid on time, invoices are prompt and accounts are accurate. There is also opportunity to take up their managed Buildings and Tenant default insurance at reasonable premiums
Tradespeople,who work for them regularly, produce quality work at competitive prices. Indeed one regular has told me that Belvoir is a good agent to work for. Not every agent is so stress free.
Comment on agent fees
I have never paid such reasonable management fees, before, for such a high level of service.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
9th Sep 2024
reviewed by 'BIDHAYA'
5th Sep 2024
reviewed by 'Sofie'
1st Sep 2024
reviewed by 'TYDEE GARDENS'
30th Aug 2024
reviewed by 'Mr Mark Dowsett'
Opening Hours
Address
Belvoir
41 Newbold Road
Rugby
Warwickshire
CV21 2ND
01788 579456
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £525 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 2 | 22 | 2 | 0 | 0 | 0 | 0 | 2 | 0 |
Areas covered
- CV21
- CV23
- CV22
- CV21
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 09,2024
Sep 09,2024
0
people found
this helpful
this helpful
My husband and I are thrilled to share our wonderful experience with Belvoir Rugby. We began our journey in one of their charming two-bedroom rental apartments in April 2024, and it has truly been a delight from the start.
From the moment we first reached out ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05,2024
Sep 05,2024
0
people found
this helpful
this helpful
We had a truly positive experience with Belvoir Rugby in viewing and signing for our rented house. They couldn't have been more helpful and answered any queries we had promptly which has continued throughout our tenancy to date.
In particular Karen has been fantastic, promptly ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 01,2024
Sep 01,2024
0
people found
this helpful
this helpful
clearly one of the very best in the area.
Anyone working with Belvoir have the comfort that they are in safe, reliable and trustworthy hands...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2024
Aug 30,2024
0
people found
this helpful
this helpful
Wendy , Karen,Rosie and Ruby are sutch lovely helpful ladys nothing is any trouble when asked and very understanding. Very pleased I went with this agent....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 03,2024
Apr 03,2024
0
people found
this helpful
this helpful
Lovely agency! Very friendly and helpful, we've only had positive experience so far, any concerns about property have been heard out and are being addressed in timely manner....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2024
Mar 21,2024
0
people found
this helpful
this helpful
For over five years, Belvoir Lettings Rugby have consistently impressed me with their exceptional service. Their recent response to a boiler issue was just another example! They acted quickly, resolved the problem efficiently, and kept me informed throughout the process.
Beyond their promptness, I truly ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 15,2024
Mar 15,2024
0
people found
this helpful
this helpful
Amazing agents!Very helpful,any questions about property or maitenance quickly and professionally sorted,very polite and always put their customers first!Highly recommend them for landlords and tenants!Keep up a fabulous service!A+++...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2024
Jan 29,2024
0
people found
this helpful
this helpful
A truly enjoyable experience, great communication throughout and carried out to a high standard. They took all the stress out of the process for me....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 30, 2024
View all comments
(1)
Hi Emma, we appreciate you taking the time to leave us a review, and a lovely one at that. We are very pleased to hear that you were impressed with our service and look forward to working with you in the future. Thanks again! ...
Jan 15,2024
Jan 15,2024
0
people found
this helpful
this helpful
I have found Belvoir to be most efficient throughout the process of letting a property.
The staff have all been most friendly and helpful. Would be happy to recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15, 2024
View all comments
(1)
Thank you so much for the lovely review. We aim to please! Look forward to working with you in the future. ...
Dec 15,2023
Dec 15,2023
0
people found
this helpful
this helpful
A fabulously friendly, knowledgable, understanding and professional team, who literally love to see their tennants and landlords get the best from their properties. I actually look forward to my six monthly visit for a catch up with them!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 01,2023
Sep 01,2023
0
people found
this helpful
this helpful
We have been tenants of a property let through Belvoir for seven months and they have been a joy to deal with. Everyone has been professional and friendly and they’re really helpful when it comes to maintenance issues. We hope to remain clients for ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 02, 2023
View all comments
(1)
What a lovely review, thank you Jill it is appreciated. We look forward to seeing you soon in your lovely home. ...
Jun 27,2023
Jun 27,2023
0
people found
this helpful
this helpful
As a long-standing client, we felt compelled to express our utmost satisfaction and gratitude for the exceptional service Belvoir agency has provided us over the past 10 years. The level of professionalism, expertise, and dedication consistently exhibited by their team has made our experience with their ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 15,2022
Dec 15,2022
0
people found
this helpful
this helpful
Wonderful helpful staff. Very easy and stress free move . Would highly recommend. Couldn't ask for more friendly people too help you through a sometimes stressful time . Nice welcome box 🎁 which I've never received before. Lovely touch ....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12,2022
Dec 12,2022
0
people found
this helpful
this helpful
Recently rented a lovely bungalow through Belvoir. This was my first experience renting and both the ladies were always there to answer any questions I had. I would happily recommend this estate agents...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 13, 2022
View all comments
(1)
Thank you so much for you fantastic review, it is appreciated. We wish you good luck in your new home and thank you for being brilliant tenants. ...
Sep 12,2022
Sep 12,2022
0
people found
this helpful
this helpful
We live in the same house that Belvoir in Rugby has been renting for over 13 years. Perfect communication. Wendy is always helpful and fixes a problem as soon as it occurs. There has never been a misunderstanding and we consider the cooperation to be perfect. ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04,2022
Mar 04,2022
0
people found
this helpful
this helpful
We had a very positive experience letting a property through Belvoir. We dealt primarily with Wendy and Karen who both made the process extremely easy and streamlined. They were very friendly and helpful throughout the process. We would definitely recommend using them....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31,2022
Jan 31,2022
0
people found
this helpful
this helpful
I have been working with Belvior now for 7 years and I can only say that I am so glad that I used this company. Not only did they assist me with buying my property to rent, ( not a big capitalist, just no pension!) but they ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31, 2022
View all comments
(1)
Thank you so much for such a lovely positive review Terry. We do try our very best to ensure that everyone has a positive experience when working alongside us. We look forward to seeing you soon. ...
Jan 19,2022
Jan 19,2022
0
people found
this helpful
this helpful
I've had my property managed by Belvoir of Rugby since 2006 and they have continually provided a great service. I know that I never have to worry about my property as they are always across any issues - and then deal with everything superbly!...
read full review
read full review
Was this helpful?
Yes
Yes
May 12,2021
May 12,2021
0
people found
this helpful
this helpful
I am in my 5th year with Belvoir. They have been quick and thorough in finding suitable tenants. They report problems promptly and are quick to resolve them, always actioning by email. An efficient and professional unit which I highly recommend.
Jen...
read full review
read full review
Was this helpful?
Yes
Yes
May 11,2021
May 11,2021
0
people found
this helpful
this helpful
The team at Belvoir have been fantastic from start to finish. From arranging the tenancy for myself two years ago, to dealing with any issues that arose during occupancy promptly and effectively, to finally arranging for the handover of the property and the return of ...
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2021
May 10,2021
0
people found
this helpful
this helpful
Belvoir Rugby team are very professional. Dealings with the staff all throughout my tenancy have been great and they always respond promptly to your enquiries and turn things around quickly and efficiently. Thank you Belvoir Rugby!...
read full review
read full review
Was this helpful?
Yes
Yes
May 04,2021
May 04,2021
0
people found
this helpful
this helpful
Belvoir Rugby team are very professional, at the same time being compassionate and understanding. Dealings with the staff all throughout my tenancy have been great and they always respond promptly to your enquiries and turn things around quickly and efficiently. Great experience! Thank you Belvoir ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 11,2020
Dec 11,2020
0
people found
this helpful
this helpful
My wife and I live with Belvoir in Rugby for over 11 years. Wendy looks after us highly professionally. She is very polite and friendly. She is always willing to help in times of need and any faults in the house are solved very quickly. We ...
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2019
May 30,2019
0
people found
this helpful
this helpful
Wendy and Rosie have been friendly, proactive and very helpful over the past 12 years. The honest, direct approach has been most appreciative especially as overseas landlords
Sincere thanks...
read full review
read full review
Comment on agent fees
Being so proactive negates void periods which give landlord peace of mind - you get what you pay for
Was this helpful?
Yes
Yes
Mar 22,2018
Mar 22,2018
1
people found
this helpful
this helpful
Just wanted to say thank you for an amazing service and such warm attitude from all ladies working in the Belvoir agency in Rugby. They sort all problems happening in the property instantly. I will recommend this agency to all my friends.
Thank you Wendy!
...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2016
Aug 01,2016
0
people found
this helpful
this helpful
All staff have always been very friendly and professional which create confidence when you trust your biggest asset in their "care". So far we have nothing to complain about and are happy with their services....
read full review
read full review
Comment on agent fees
The fees are a bit high but we rather pay a bit more for a good service that we can trust, than have a cheaper but maybe not so efficient service.
Was this helpful?
Yes
Yes
May 09,2016
May 09,2016
0
people found
this helpful
this helpful
Fantastic team, who make renting so much easier, always there to help out with anything :)))) would recommend this team to anyone which ever side of the rental....
read full review
read full review
Comment on agent fees
Fare
Was this helpful?
Yes
Yes
Apr 04,2016
Apr 04,2016
0
people found
this helpful
this helpful
We have rented from Belviour (Rugby Branch) for 3.5 years and have to say we always found them to be extremely efficient, accommodating and friendly. Any issues were dealt with promptly. Many thanks to Wendy, Naiomi, Rosie and Anna for looking after us so well. We'd ...
read full review
read full review
Comment on agent fees
The fees seem to be in the running with other agents so feel they were fair.
Was this helpful?
Yes
Yes
Dec 09,2015
Dec 09,2015
0
people found
this helpful
this helpful
We reported that our boiler was not working at about 10.15. Within a half an hour a very nice maintenance man arrived and solved the problem and showed us how to maintain water pressure for any future problem. Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 21,2015
Jun 21,2015
0
people found
this helpful
this helpful
We dealt with this company for ten years (approx) and cannot fault them. We opted for a fully managed service and in every area they performed outstandingly well, from finding the right sort of tenant for us, to referencing, collecting rent and period inspections thereafter. ...
read full review
read full review
Was this helpful?
Yes
Yes
Ruby
Landlord Fees
We’re more than happy to email information regarding our services, to answer questions that landlords may have, or to visit you for a market appraisal.Fees (inclusive of VAT) are charged to landlords as follows:
For our tenant find only service – 90% of 1st month’s rent (75% plus VAT)
For our managed service – 14.4% of rent collected (12% plus VAT)
Tenancy set-up fee with a managed service – £300 (£250 plus VAT)
Digital statement of condition – £90 (£75 plus VAT)
Deposit dispute waiver – £36 (£30 plus VAT)
Energy Performance Certificate – £90 (£75 plus VAT)
Miscellaneous additional services – £90/hour or part thereof Last updated at 20/12/2023, 1:14 PM by Wendy Hadley
Complaints Procedure
No procedure set.
Last updated at 9:27 AM 21/12/2023 by Wendy Hadley
Best Letting Agent in Rugby 
