Andrews
Cheltenham, GL53
4.6/5, 38 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
80% lettings fee satisfaction

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“Excellent support in showing the property and even more helpful ......”

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Apr 08,2015
Minithumbup
By: 'Symeon'
Apr 08,2015
0 people found
this helpful
Excellent support in showing the property and even more helpful providing all the information I needed. Both Tigger and Yvette helped me a lot with everything since I was a newcomer in the UK. Because of them I was able to settle down faster than expected.
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Latest Reviews

View all Reviews 38
16th Jan 2023
reviewed by 'Grace M'
“Just moved to Cheltenham and used Andrews as my letting agent!Had Holly as main point of contact and she ......”
28th Apr 2021
reviewed by 'Graham'
“As a landlord I have found the letting services offered by Andrews Cheltenham to be second to none, highly efficient ......”
15th Sep 2015
reviewed by 'Tony'
“Andrews was not my first choice as a letting agent, I have been using another local agent for over ten ......”
12th Sep 2015
reviewed by 'Zoe'
“Tigger Lloyd is a very thoughtful and hard working member of Andrews. She is an asset to the team at ......”
12th Sep 2015
reviewed by 'Ed'
“Tigger proactively sourced a rental property for me which met all of the criteria I was looking for. From the ......”
18th Aug 2015
reviewed by 'n/a'
“Sale through Andrews. The early part of marketing and finding a purchaser was through Mike. This was quick and straightforward ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Andrews
11 Bath Road
Cheltenham
Gloucestershire
GL53 7HG
01242 253123

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £250,000 £250,000
Lettings 100% 80% £420 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 18 2 2 0 0 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings
Rankings
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“Fab letting agent - highly recommend, especially Holly!...”

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Jan 16,2023
Minithumbup
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Holly
By: 'Grace M'
Jan 16,2023
0 people found
this helpful
Just moved to Cheltenham and used Andrews as my letting agent! Had Holly as main point of contact and she was totally wonderful. I had lots of questions and she was always happy to answer them and if she didn't have the answer straight away, ...
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“As a landlord I have found the letting servic......”

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Apr 28,2021
Minithumbup
By: 'Graham'
Apr 28,2021
0 people found
this helpful
As a landlord I have found the letting services offered by Andrews Cheltenham to be second to none, highly efficient and very professional. In particular, for my last end of tenancy and sorting out the deposit, I found Jodie to be very supportive and gave ...
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“Andrews was not my first choice as a letting agent, ......”

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Sep 15,2015
Minithumbup
By: 'Tony'
Sep 15,2015
0 people found
this helpful
Andrews was not my first choice as a letting agent, I have been using another local agent for over ten years but when they were unable to find a new tenant I turned to Andrews. They (Tigger Lloyd) found one in quick time and whilst ...
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“Tigger Lloyd is a very thoughtful and hard working member ......”

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Sep 12,2015
Minithumbup
By: 'Zoe'
Sep 12,2015
0 people found
this helpful
Tigger Lloyd is a very thoughtful and hard working member of Andrews. She is an asset to the team at Andrews and no job is too big or too small for her to complete. She has made mine and my fiance's move into our property ...
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“Tigger proactively sourced a rental property for me which met ......”

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Sep 12,2015
Minithumbup
By: 'Ed'
Sep 12,2015
0 people found
this helpful
Tigger proactively sourced a rental property for me which met all of the criteria I was looking for. From the initial viewing, through arduous negotiations with the Landlord, Tigger made the process exceptionally smooth and hassle free (even when I was away on holiday!). Tigger ...
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Comment on agent fees
Fees slightly too high. ‚£100 less is acceptable.
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“Sale through Andrews. The early part of marketing and finding ......”

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Aug 18,2015
Minithumbup
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Rachel
By: 'n/a'
Aug 18,2015
3 people found
this helpful
Sale through Andrews. The early part of marketing and finding a purchaser was through Mike. This was quick and straightforward so no problems. There were some delays in between accepting the offer and completion. These delays were nothing to do with Andrews. Rachael was excellent ...
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“Both Tigger and Vicky have been very professional to deal ......”

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Jul 28,2015
Minithumbup
By: 'Mike'
Jul 28,2015
0 people found
this helpful
Both Tigger and Vicky have been very professional to deal with in the short time I have been with Andrews. They provided a suitable tenant within a promised timescale. Communication has been excellent which is essential for a landlord who is not located in the ...
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“Tigger Lloyd was a real pleasure to deal with when ......”

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Jun 30,2015
Minithumbup
By: 'Laurie'
Jun 30,2015
0 people found
this helpful
Tigger Lloyd was a real pleasure to deal with when going through the process of renting a house in Prestbury. She was very enthusiastic, friendly and seemed genuinely interested in our search and requirements. There was no feeling of rushing and we had to ask ...
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“We have used Andrews for 3 years now to find and ......”

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Jun 02,2015
Minithumbup
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Karen
By: 'Neil'
Jun 02,2015
0 people found
this helpful
We have used Andrews for 3 years now to find and vet tenants, and we are highly impressed. From the first viewing the agents were very professional, personable and most importantly very reassuring and responsive to any queries. They set a good and fair rent, which ...
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Comment on agent fees
The fees were fair and equitable, you get what you pay for
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“As a first time tenant in the Cheltenham area and ......”

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May 13,2015
Minithumbup
By: 'Andy1967'
May 13,2015
0 people found
this helpful
As a first time tenant in the Cheltenham area and my first time using a letting agent my partner and I found the service from Andrews to be excellent. All of the staff were friendly and nothing was too much trouble. I would have no ...
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Comment on agent fees
I think fees are relative to the property you are renting/buying and Andrews get the result you want and give the service you expect.
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“I have been using Andrews to let my property for 5 ......”

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May 11,2015
Minithumbup
By: 'Mike'
May 11,2015
0 people found
this helpful
I have been using Andrews to let my property for 5 years and I have been pleased with the service the Andrews team have given, although my lets have been relatively short term (6 to 12 months). Recently my latest tenant moved out. Tigger quickly found a new ...
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Comment on agent fees
Fees tend to be high but Andrews get results
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“I dealt with Tigger for my search in finding a ......”

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Apr 21,2015
Minithumbup
By: 'Mana'
Apr 21,2015
0 people found
this helpful
I dealt with Tigger for my search in finding a property in Cheltenham. From start to the end, Tigger has been a very professional person to deal with, answered all questions to its extent and always satisfied myself as a customer. She took her time ...
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Comment on agent fees
I think the fees charged are a bit high compared to other agencies.
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“Pleasant, efficient and professionalAll team members have been excellentWe have ......”

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Apr 13,2015
Minithumbup
By: 'Alex'
Apr 13,2015
0 people found
this helpful
Pleasant, efficient and professional All team members have been excellent We have a fully managed contract, and all problems have been swiftly dealt with Very happy - would recommend to other landlords...
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Comment on agent fees
Good advice given
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“Excellent support in showing the property and even more helpful ......”

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Apr 08,2015
Minithumbup
By: 'Symeon'
Apr 08,2015
0 people found
this helpful
Excellent support in showing the property and even more helpful providing all the information I needed. Both Tigger and Yvette helped me a lot with everything since I was a newcomer in the UK. Because of them I was able to settle down faster than ...
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“Tigger and the whole team were amazing. They really pushed ......”

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Apr 08,2015
Minithumbup
By: 'Chess'
Apr 08,2015
0 people found
this helpful
Tigger and the whole team were amazing. They really pushed everything through as fast as they could, and they kept in contact with me constantly. Tigger was lovely when she was showing me the property, she was fun and enthusiastic and really listened to what ...
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“People at Andrews have been very professional and helpful. Relocating ......”

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Mar 25,2015
Minithumbup
By: 'Andrea&Nicole'
Mar 25,2015
0 people found
this helpful
People at Andrews have been very professional and helpful. Relocating from abroad, a few bureaucratic issues have slowed down the process but Andrews' staff helped sort things out quickly. When we went for a visit with Tigger and asked to view one more property, we ...
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“We are delighted with the service we have received so ......”

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Mar 08,2015
Minithumbup
By: 'RStanley'
Mar 08,2015
0 people found
this helpful
We are delighted with the service we have received so far from Andrews Lettings. We initially tried to sell our property through Andrews Estate agents but decided to try to let the property instead. Tiger was very helpful and talked us through the options for ...
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“Everyone at Andrews is very professional, helpful and efficient. They ......”

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Mar 05,2015
Minithumbup
By: 'Vanda'
Mar 05,2015
0 people found
this helpful
Everyone at Andrews is very professional, helpful and efficient. They gave us a huge help which we will never forget. Everything was sorted within 5 days. Tigger was very friendly and quick, made a perfectly good job and it was a pleasure to had our renting ...
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“Tigger was fantastic through the whole process, made sure we ......”

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Mar 05,2015
Minithumbup
By: 'Happy1'
Mar 05,2015
0 people found
this helpful
Tigger was fantastic through the whole process, made sure we had all the information we needed and was always on hand to help when we needed assistance. Even came and viewed a property with us late in the evening well past her working hours. As ...
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“Excellent service form first meeting through to completion. Very useful ......”

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Mar 02,2015
Minithumbup
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David
By: 'David'
Mar 02,2015
4 people found
this helpful
Excellent service form first meeting through to completion. Very useful viewing feedback and via their web site and amazing number of organised visits....
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“Tigger was very professional and efficient. She managed to let ......”

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Feb 25,2015
Minithumbup
By: 'Luke'
Feb 25,2015
0 people found
this helpful
Tigger was very professional and efficient. She managed to let my property within 7day the whole experience was a pleasure and would definitely recommend to friends and family....
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“Everyone at Andrews has been a pleasure to deal with, ......”

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Jan 08,2015
Minithumbup
By: 'David'
Jan 08,2015
0 people found
this helpful
Everyone at Andrews has been a pleasure to deal with, putting me at ease and explaining everything patiently, clearly and concisely. Everything was handled quickly for the Xmas period, though the only thing I found when I went to the Council for my Tax number ...
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Comment on agent fees
Fees are steep but I did get a discount for December takeover.
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“I visited Andrews office in Cheltenham and firstly thought the ......”

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Jan 05,2015
Minithumbup
By: 'Charles'
Jan 05,2015
0 people found
this helpful
I visited Andrews office in Cheltenham and firstly thought the atmosphere as a whole in the office was great. Secondly a representative of the company (Tigger Lloyd) stood up and came straight over and asked if they could be of assistance, which given the poor ...
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“Andrews have provided a very good service in the capacity ......”

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Dec 11,2014
Minithumbup
By: 'Luke'
Dec 11,2014
0 people found
this helpful
Andrews have provided a very good service in the capacity of lettings agent as a tenant. The team are very friendly and helpful, and are quick to call back when resolving any questions....
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Comment on agent fees
‚£100 contract renewal will be double what other agents have charged me in the same area.
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“Tigger has been very professional, but at the same time, ......”

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Nov 26,2014
Minithumbup
By: 'P'
Nov 26,2014
0 people found
this helpful
Tigger has been very professional, but at the same time, very helpful with a friendly approach. All my queries and problems have been actioned quickly and efficiently. I have also been in contact with Kerry, Vicky and Hollie-Martine, who have also been very professional. It ...
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“Lady called Tigger Lloyd "dealt" with me in a very ......”

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Nov 26,2014
Minithumbup
By: 'fred'
Nov 26,2014
0 people found
this helpful
Lady called Tigger Lloyd "dealt" with me in a very friendly and professional manner. Would without reservation recommend using her....
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“I have been using local agents to rent my flat ......”

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Nov 22,2014
Minithumbup
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vicky
By: 'T'
Nov 22,2014
0 people found
this helpful
I have been using local agents to rent my flat for the past 10 years and have to say that the staff at Andrews Lettings have proved to be head and shoulders above the others. Emma and Vicky have been my main contacts and they have ...
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Comment on agent fees
Fair
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“the staff at andrews bath road cheltenham have been very ......”

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Oct 18,2014
Minithumbup
By: 'andy'
Oct 18,2014
0 people found
this helpful
the staff at andrews bath road cheltenham have been very good in looking me for some years now. always helpful and friendly,and of course professional. i would highly recommend any future landlord or landlady to contact the staff at the bath road branch. i ...
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Comment on agent fees
the fees seem expensive however thats just the way things are. but you do get a fantastic service from the staff and the level of care and professionalism is second to none.
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“I have had positive, constructive and courteous experience with all ......”

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Oct 18,2014
Minithumbup
By: 'Nigel'
Oct 18,2014
2 people found
this helpful
I have had positive, constructive and courteous experience with all of the Andrews Lettings staff, each step of the "find a tenant" service was informative and professional, and I felt I was updated with regular contact and timescale. Maybe I have been lucky with my ...
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Comment on agent fees
I think the basic fees are a little high, but negotiated a lower fee as a returning customer, the competition is now strong in this field and the choice is growing fast therefore Andrews must stay competitive.
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“Telephone communication with Tigger was excellent and everything went smoothly ......”

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Oct 16,2014
Minithumbup
By: 'Haydn'
Oct 16,2014
0 people found
this helpful
Telephone communication with Tigger was excellent and everything went smoothly with the let of my property to the current tenants. Tigger is always friendly and enthusiastic and I have no hesitation is recommending her to landlords and tenants. The only improvement to the service I ...
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Comment on agent fees
Although I negotiated a discount, the fees are still quite high compared with the many other agents around now. I have not used another Cheltenham agent, so cannot compare the service given by them.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Andrews, Cheltenham GL53 7HG



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