The UK's Largest Customer Review Website for the Property Industry
Crocker Lettings
1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
No Description Found
The UK's largest customer review website for the property industry.
Crocker Lettings
37 Cross Street,PO31
Certified Customer Experience
Report Summary
Report generated on (17 April 2025 @ 13:25:49)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
David on 18th Mar 2015
1 Star Review
Dealing with Crocker Lettings is a nightmare! contacted them many times about issues with the flat and nothing gets done. Had a boiler issue for a long time and it took them ages to get someone out, the more nothing was done the worse it got. I had to get someone I know to take a look at it myself because I was desperate, it was winter and cold. When they looked at it they said it was dangerous to be running so had to put a red warning sticker on and turn it off, they said they will contact Crockers and inform them and said they will replace the part that's faulty though never heard anything. I kept on and on but they never seem to care! they did not use the guy I got round in the end they used some another boiler man and he replaced the part but said it could go again. The flat also does not have openings in the flue which I was told is not good because they can't check the pipes and they have to urgently get this done, again they said they will inform Crockers but nothing! so emailed them and still nothing! now its leaking from the flue right next to where my partner sleeps which is a result of them not making openings so the boiler man can check it, if they sorted this sooner they would have seen the problem and fixed it which could have saved the owner money. Now the boiler has packed up again over the weekend and its linked to the pipes being burst in the flue which I told them about ages ago and it means a new boiler and the pipes need fixing now but until Crockers give them the go ahead i'm having to sit in the cold until it gets fixed.
The owner is selling the flat now so have been looking for a place to live, I saw the owner who is very nice and mentioned that I painted the fence which I got permission to do from Crockers though when I told the owner she said they never told me!! just shows how bad the communication is.
Will never use Crocker Lettings again I find them rude and very unprofessional and to turn round and say that's the first I have heard about the problem, I did not get through on the phone after ringing many times so I emailed from the website but heard nothing! I also told the inspected who came round about the flue but she did not think it was a worry. Its not just me who contacted them so did the boiler men they said it urgently needs doing the flue.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
ALISON on 30th Mar 2014
1 Star Review
horrendous. Unprofessional, incompetent,,,,what more can I say. Produce legal documents and then try and go back on them, cannot be trusted and will put you to hell and back DO NOT USE!! unbeknown to us prior to moving to the Island, this particular letting agent are renowned for behaving in this atrocious manner, they lose but they will inflict all this stress on you so definitely do not recommend. I am just surprised that they have not been closed down!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 17/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
You can confirm the validity of the content of these reviews, by visiting the profile pages at www.allAgents.co.uk and search for the agent/staff member's name. If you have any queries relating to this document, please contact us at info@allagents.co.uk
allagents.co.uk © 2025
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
"Dealing with Crocker Lettings ..."
Share On : 
1 Star Review
By : 'David'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : PO39
Mar 18, 2015
People found this helpful1
Dealing with Crocker Lettings is a nightmare! contacted them many times about issues with the flat and nothing gets done. Had a boiler issue for a long time and it took them ages to get someone out, the more nothing was done the worse it got. I had to get someone I know to take a look at it myself because I was desperate, it was winter and cold. When they looked at it they said it was dangerous to be running so had to put a red warning sticker on and turn it off, they said they will contact Crockers and inform them and said they will replace the part that's faulty though never heard anything. I kept on and on but they never seem to care! they did not use the guy I got round in the end they used some another boiler man and he replaced the part but said it could go again. The flat also does not have openings in the flue which I was told is not good because they can't check the pipes and they have to urgently get this done, again they said they will inform Crockers but nothing! so emailed them and still nothing! now its leaking from the flue right next to where my partner sleeps which is a result of them not making openings so the boiler man can check it, if they sorted this sooner they would have seen the problem and fixed it which could have saved the owner money. Now the boiler has packed up again over the weekend and its linked to the pipes being burst in the flue which I told them about ages ago and it means a new boiler and the pipes need fixing now but until Crockers give them the go ahead i'm having to sit in the cold until it gets fixed. The owner is selling the flat now so have been looking for a place to live, I saw the owner who is very nice and mentioned that I painted the fence which I got permission to do from Crockers though when I told the owner she said they never told me!! just shows how bad the communication is. Will never use Crocker Lettings again I find them rude and very unprofessional and to turn round and say that's the first I have heard about the problem, I did not get through on the phone after ringing many times so I emailed from the website but heard nothing! I also told the inspected who came round about the flue but she did not think it was a worry. Its not just me who contacted them so did the boiler men they said it urgently needs doing the flue.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Dealing with Crocker Lettings ...
Share On :
1 Star Review
By : 'David'
Branch : Cowes, 37 Cross Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO39
Mar 18, 2015
People found this helpful1
Dealing with Crocker Lettings is a nightmare! contacted them many times about issues with the flat and nothing gets done. Had a boiler issue for a long time and it took them ages to get someone out, the more nothing was done the worse it got. I had to get someone I know to take a look at it myself ... Read Full Review
Comments (0)
Dealing with Crocker Lettings is a nightmare! contacted them many times about issues with the flat and nothing gets done. Had a boiler issue for a long time and it took them ages to get someone out, the more nothing was done the worse it got. I had to get someone I know to take a look at it myself because I was desperate, it was winter and cold. When they looked at it they said it was dangerous to be running so had to put a red warning sticker on and turn it off, they said they will contact Crockers and inform them and said they will replace the part that's faulty though never heard anything. I kept on and on but they never seem to care! they did not use the guy I got round in the end they used some another boiler man and he replaced the part but said it could go again. The flat also does not have openings in the flue which I was told is not good because they can't check the pipes and they have to urgently get this done, again they said they will inform Crockers but nothing! so emailed them and still nothing! now its leaking from the flue right next to where my partner sleeps which is a result of them not making openings so the boiler man can check it, if they sorted this sooner they would have seen the problem and fixed it which could have saved the owner money. Now the boiler has packed up again over the weekend and its linked to the pipes being burst in the flue which I told them about ages ago and it means a new boiler and the pipes need fixing now but until Crockers give them the go ahead i'm having to sit in the cold until it gets fixed.
Was this helpful?:
David said about Crocker Lettings
Services : Letting( As a Tenant )Date: 18th Mar 2015
Dealing with Crocker Lettings is a nightmare! contacted them many times about issues with the flat and nothing gets done. Had a boiler issue for a long time and it took them ages to get someone out, the more nothing was done the worse it got. I had to get someone I know to take a look at it myself because I was desperate, it was winter and cold. When they looked at it they said it was dangerous to be running so had to put a red warning sticker on and turn it off, they said they will contact Crockers and inform them and said they will replace the part that's faulty though never heard anything. I kept on and on but they never seem to care! they did not use the guy I got round in the end they used some another boiler man and he replaced the part but said it could go again. The flat also does not have openings in the flue which I was told is not good because they can't check the pipes and they have to urgently get this done, again they said they will inform Crockers but nothing! so emailed them and still nothing! now its leaking from the flue right next to where my partner sleeps which is a result of them not making openings so the boiler man can check it, if they sorted this sooner they would have seen the problem and fixed it which could have saved the owner money. Now the boiler has packed up again over the weekend and its linked to the pipes being burst in the flue which I told them about ages ago and it means a new boiler and the pipes need fixing now but until Crockers give them the go ahead i'm having to sit in the cold until it gets fixed.
The owner is selling the flat now so have been looking for a place to live, I saw the owner who is very nice and mentioned that I painted the fence which I got permission to do from Crockers though when I told the owner she said they never told me!! just shows how bad the communication is.
Will never use Crocker Lettings again I find them rude and very unprofessional and to turn round and say that's the first I have heard about the problem, I did not get through on the phone after ringing many times so I emailed from the website but heard nothing! I also told the inspected who came round about the flue but she did not think it was a worry. Its not just me who contacted them so did the boiler men they said it urgently needs doing the flue.
The UK's Largest Customer Review Website for the Property Industry
horrendous. Unprofessional, ...
Share On :
1 Star Review
By : 'ALISON'
Branch : Cowes, 37 Cross Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO31
Mar 30, 2014
People found this helpful1
horrendous. Unprofessional, incompetent,,,,what more can I say. Produce legal documents and then try and go back on them, cannot be trusted and will put you to hell and back DO NOT USE!! unbeknown to us prior to moving to the Island, this particular letting agent are renowned for behaving in this ... Read Full Review
Comments (0)Was this helpful?:
ALISON NICOLLE said about Crocker Lettings
Services : Letting( As a Tenant )Date: 30th Mar 2014
horrendous. Unprofessional, incompetent,,,,what more can I say. Produce legal documents and then try and go back on them, cannot be trusted and will put you to hell and back DO NOT USE!! unbeknown to us prior to moving to the Island, this particular letting agent are renowned for behaving in this atrocious manner, they lose but they will inflict all this stress on you so definitely do not recommend. I am just surprised that they have not been closed down!
The UK's Largest Customer Review Website for the Property Industry
1 - 2 of 2 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
