1 Star Review
Apr 28,2021
By:
'Grace'
Apr 28,2021
Services: Lettings (Prospective customer)
Rent PCM: £1200
Would you recommend?: No
Postcode: SE8
Lettings (Prospective customer)
Rent PCM: £1200
Postcode: SE8
2
people found
this helpful
We were shown around a place, we set our hearts on it, and were all ready to sign the contract when they turned around and told us it has already been let, despite us paying £253 security deposit! Avoid this company at all costs, especially the ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Again another horrible experience with Nelson......”
1 Star Review
Apr 13,2021
By:
'Shireen'
Apr 13,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W6
Lettings (as a Tenant)
Postcode: W6
1
people found
this helpful
Again another horrible experience with Nelson's.. I have come out of contract and 4 months later I'm still dealing with their unprofessionalism!
They are sharing my personal details with other companies that they have had no right too.
I'm so angry I still have to deal ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I have had the worst 6 months dealing with Ne......”
1 Star Review
Feb 12,2021
By:
'W6'
Feb 12,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W6
Lettings (as a Tenant)
Postcode: W6
3
people found
this helpful
I have had the worst 6 months dealing with Nelson's.
They never sorted any issues, they have fake contracts. Very corrupt business!
Please do not use them and do not use the landlord Usman Majeed!! Him and his builder will try and get money from you ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“Nelson sales are totally unethical and very unprofessional company...”
1 Star Review
Feb 11,2021
By:
'brandeis'
Feb 11,2021
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: No
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: SE1
1
people found
this helpful
My son started a new job 4th Jan 2021 in London UK and found via Nelson Sales, Mrs. Muniza last half December 2020 a very nice apartment at Metro Central - Elephant & Castle around £2000/month. He chooses that apartment via Skype & telephone and dropped all other projects, ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Thank you again Nelsons for helping me find a......”
5 Star Review
Oct 29,2020
By:
'Mimi'
Oct 29,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW9
Lettings (as a Tenant)
Postcode: SW9
0
people found
this helpful
Thank you again Nelsons for helping me find a bigger flat. It has been the second time Aston has delivered amazing results....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Michael was a fantastic help to us in pushing......”
5 Star Review
Jun 25,2019
By:
'STEPHEN'
Jun 25,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE1
Sales (as a Vendor)
Postcode: SE1
0
people found
this helpful
Michael was a fantastic help to us in pushing through the sale of our flat. He always kept us fully informed of progress, and really worked hard for us. I don't usually give praise to estate agents, but he fully deserves the 5-Star rating. Many ...
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Feb 01,2019
By:
'Unhappy'
Feb 01,2019
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE1
Lettings (Prospective customer)
Postcode: SE1
2
people found
this helpful
Had a viewing with this agent, I wanted to submit an offer but was told to pay the deposit before that. Glad I read the reviews here as I was promised to get my money back the same day if the offer is rejected. Would ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Holding Deposit Refund...”
1 Star Review
Nov 20,2018
By:
'Unhappy'
Nov 20,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE1
Lettings (Prospective customer)
Postcode: SE1
0
people found
this helpful
Paid them holding deposit for a flat. After I was told the flat had been let to someone else. Been chasing them for ages for a refund of my holding deposit but 'tomorrow never comes'...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Holding fee does not hold the property...”
1 Star Review
Oct 15,2018
By:
'1'
Oct 15,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
I paid a holding fee to take the property off the market however received a call the following day saying that it has been given to someone else. I though the point of paying a holding fee was to 'hold' it. Disappointed and awaiting a ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Michael was extremely helpful, proactive, quick and informative. He also ......”
5 Star Review
Oct 01,2017
By:
'Pauline'
Oct 01,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE1
Sales (as a Vendor)
Postcode: SE1
1
people found
this helpful
Michael was extremely helpful, proactive, quick and informative. He also kindly volunteered to attend to the clearance of the flat for me....
read full review
Comment on agent fees
I imagine they are standard fees.
1
people found
this helpful
Was this helpful?
Yes
“We received an excellent service at every step of the ......”
5 Star Review
Sep 27,2017
By:
'Shelina'
Sep 27,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW1P
Sales (as a Vendor)
Postcode: SW1P
1
people found
this helpful
We received an excellent service at every step of the sale. Michael negotiated a brilliant price we were very pleased with indeed. We were able to contact Michael any time we needed to talk things over and it helped to bring the sale to good ...
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“I was really impressed with the service offered. Michael was ......”
5 Star Review
Sep 26,2017
By:
'Adam'
Sep 26,2017
Services: Sales (as a Buyer)
Sold price: £520000
Would you recommend?: Yes
Postcode: SW1P
Sales (as a Buyer)
Sold price: £520000
Postcode: SW1P
0
people found
this helpful
I was really impressed with the service offered. Michael was persistent and always got back to me quickly with any queries I had, knew all about the leasehold.
This is my third time of moving in the last few years and this has been the ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“DO NOT USE. Not a good experience so far, we ......”
1 Star Review
Sep 24,2017
By:
'Db'
Sep 24,2017
Services: Lettings (as a Tenant)
Rent PCM: £3240
Would you recommend?: No
Postcode: SW2
Lettings (as a Tenant)
Rent PCM: £3240
Postcode: SW2
1
people found
this helpful
DO NOT USE. Not a good experience so far, we were rushed to move in this weekend despite saying we would rather wait until next weekend to ensure the property was ready. The property was not clean at all, we were welcomed by a carpet ...
read full review
Comment on agent fees
N/a
1
people found
this helpful
Was this helpful?
Yes
“Most unprofessional individual I have come across in my entire ......”
1 Star Review
Sep 02,2017
By:
'Miguel'
Sep 02,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW46
Lettings (as a Tenant)
Postcode: SW46
2
people found
this helpful
Most unprofessional individual I have come across in my entire life. She misled us from the beginning with regard to information, state of the property and moving In dates.
We have spent 2 hours of our day waiting for her, despite the fact we had a ...
read full review
Comment on agent fees
Bad... Should not have been paid for this pathetic service in which they breached our contract
2
people found
this helpful
Was this helpful?
Yes
“Muniza is very helpful, communicative, efficient and clear. As I ......”
4 Star Review
Jan 26,2017
By:
'G.'
Jan 26,2017
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: SE1
1
people found
this helpful
Muniza is very helpful, communicative, efficient and clear. As I am living abroad and it is not easy for me to manage my property in London. I m really happy that I have such a letting agent as Muniza, who communicates with me effectively regarding ...
read full review
Comment on agent fees
reasonable and fair.
1
people found
this helpful
Was this helpful?
Yes
“I have found Muniza to be a pleasure to do ......”
5 Star Review
Jan 26,2017
By:
'Peter'
Jan 26,2017
Services: Lettings (as a Landlord)
Rent PCM: £1105
Would you recommend?: Yes
Postcode: SE5
Lettings (as a Landlord)
Rent PCM: £1105
Postcode: SE5
1
people found
this helpful
I have found Muniza to be a pleasure to do business with. She is very professional and level headed. I have been particularly impressed by the rapid placement of tenants, the last of which moved in 5 days after the previous tenants vacated....
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“I have been doing business with Nelson Agent since 2009.I ......”
5 Star Review
Nov 21,2016
By:
'Marilene'
Nov 21,2016
Services: Lettings (as a Landlord)
Rent PCM: £1625
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Rent PCM: £1625
Postcode: SE1
1
people found
this helpful
I have been doing business with Nelson Agent since 2009.
I find them very efficient, honest, committed, delegated, friendly, very politely, reasonable and very helpful. They take care of the needs of both me as the landlady and also the tenant and make sure they satisfy ...
read full review
Comment on agent fees
Their fees are very reasonable and Michael Lythgoe at the letting department will always work with me on the Agent fees.
1
people found
this helpful
Was this helpful?
Yes
“Michael assisted with the sale of our flat. Nelsons were ......”
5 Star Review
Nov 21,2016
By:
'Moulham'
Nov 21,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE1
Sales (as a Vendor)
Postcode: SE1
1
people found
this helpful
Michael assisted with the sale of our flat. Nelsons were able to generate a good number of viewings and we quickly had a couple of offers. Michael offered sound advice during the negotiations and worked hard to ensure the buyers kept to the targeted time ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Charge an agency fee when not acting as agents throughout ......”
1 Star Review
Oct 02,2016
By:
'Ashlee'
Oct 02,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW2
Lettings (as a Tenant)
Postcode: SW2
4
people found
this helpful
Charge an agency fee when not acting as agents throughout tenancy. Do not ensure online advertisement photos represent property. Do not ensure property is cleaned or letting conditions are met at commencement of tenancy. Misled about quality and quantity of furniture inclusions during and post ...
read full review
Comment on agent fees
Bad. Very bad.
4
people found
this helpful
Was this helpful?
Yes
“We were showed the apartment by Nelsons after us finding ......”
1 Star Review
Oct 12,2015
By:
'Disappointed'
Oct 12,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW9
Lettings (as a Tenant)
Postcode: SW9
3
people found
this helpful
We were showed the apartment by Nelsons after us finding the property on Zoopla.
Jay seemed like a nice guy, but he told us that the landlord could put curtain rails up which was a lie. The landlord never agreed to this.
I got a ...
read full review
What agent could do to change your mind?
1. Being honest
2. Being more professional
3. Answering questions / queries (only my boyfriends messages were responded to. I was ignored)
4. If showing people around don't lie about what the landlord is willing to do (curtain rails)
5. We paid almost ‚£600 in fees. Don't contact us asking us to get the references FOR you when you have their telephone numbers and email addresses (that we provided).
6. Check that the apartment is professionally cleaned BEFORE the next person moves in.
7. Provide inventory on the day a person moves in.
8. Provide proof of the credit check (to make sure the ‚£120 we paid each was used to conduct a credit check.
9. Don't make people feel like they were violated by paying so much in fees and getting really shoddy service in return.
Attached Filesnbsp;
Comment on agent fees
This apartment isn't worth the amount we are paying (considering the state it was left in).
3
people found
this helpful
Was this helpful?
Yes
“Every member of staff I had met and the service ......”
5 Star Review
May 27,2015
By:
'Sue'
May 27,2015
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: SE1
1
people found
this helpful
Every member of staff I had met and the service they gave me was outstanding. I have used them for many properties in which they have found me great tenants and deal with any concerns they have. Not only that but also property management and ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“My experience of dealing with Nelson had been very good ......”
5 Star Review
May 20,2015
By:
'Andrea'
May 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £1475
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Rent PCM: £1475
Postcode: SE16
1
people found
this helpful
My experience of dealing with Nelson had been very good and I found this agent friendly and flexible. I had prompt replies to my queries and issues related to the property had been sorted fairly quickly....
read full review
1
people found
this helpful
Was this helpful?
Yes
“We received an excellent service at every step of the ......”
5 Star Review
Mar 31,2015
By:
'Irena'
Mar 31,2015
Services: Sales (as a Vendor)
Sold price: £370
Would you recommend?: Yes
Postcode: SE15
Sales (as a Vendor)
Sold price: £370
Postcode: SE15
1
people found
this helpful
We received an excellent service at every step of the sale. Michael negotiated a brilliant price we were very pleased with indeed. We really appreciated that the flat was marketed with great pictures and a suitable buyer was found very quickly. We were able to ...
read full review
Comment on agent fees
Very pleased.
1
people found
this helpful
Was this helpful?
Yes
“first of all very friendly , they have listen what we ......”
5 Star Review
Mar 25,2015
By:
'Zack'
Mar 25,2015
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: SE17
Lettings (as a Tenant)
Rent PCM: £675
Postcode: SE17
1
people found
this helpful
first of all very friendly , they have listen what we request, lots of views , flat/houses where as we request, they found us place in 0 time, VERY helpful with the payment ,also free tips for each place ;)
i recommend this agent to anybody... they are ...
read full review
Comment on agent fees
very good fees and again they are flexible with that
1
people found
this helpful
Was this helpful?
Yes
“Michael and the guys at Nelsons, were extremely knowledgeable and ......”
5 Star Review
Mar 17,2015
By:
'Sam'
Mar 17,2015
Services: Sales (as a Vendor)
Sold price: £600000
Would you recommend?: Yes
Postcode: SE5
Sales (as a Vendor)
Sold price: £600000
Postcode: SE5
1
people found
this helpful
Michael and the guys at Nelsons, were extremely knowledgeable and helpful. I have used them for sales and lettings in the past.
I would recommend them to anyone looking to rent or sell / buy...
read full review
1
people found
this helpful
Was this helpful?
Yes
“The guys at Nelson's have been great, from listing my ......”
5 Star Review
Mar 10,2015
By:
'Charle'
Mar 10,2015
Services: Property Management
Rent PCM: £2000
Would you recommend?: Yes
Postcode: SE15
Property Management
Rent PCM: £2000
Postcode: SE15
1
people found
this helpful
The guys at Nelson's have been great, from listing my property to organising viewings and managing my property. I would recommend them as they are very efficient, professional and friendly. What I also like about the staff at Nelson's is the way they communicate. They ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I used the services of Nelsons on London Bridge for ......”
4 Star Review
Mar 06,2015
By:
'Nelsons'
Mar 06,2015
Services: Lettings (as a Landlord)
Sold price: £185000
Would you recommend?: Yes
Postcode: SE15
Lettings (as a Landlord)
Sold price: £185000
Postcode: SE15
1
people found
this helpful
I used the services of Nelsons on London Bridge for a number of years. They always found suitable, reliable tenants and were able to sell the property promptly at the price I asked for....
read full review
Comment on agent fees
Agents fees were normal, not above average.
1
people found
this helpful
Was this helpful?
Yes
“Nelsons were professional from start to finish. they dealt with ......”
5 Star Review
Mar 06,2015
By:
'Sandy'
Mar 06,2015
Services: Sales (as a Vendor)
Sold price: £850000
Would you recommend?: Yes
Postcode: SE3
Sales (as a Vendor)
Sold price: £850000
Postcode: SE3
1
people found
this helpful
Nelsons were professional from start to finish. they dealt with the vendors, solicitors and paperwork. More importantly, they sold a property in Greenwich for a higher price that the local agents were offering me. they were quick to reply to emails and calls made and ...
read full review
Comment on agent fees
Nelsons fees were very competitive as I paid far less than with the other agents quotations.
1
people found
this helpful
Was this helpful?
Yes
“Nelsons did a fantastic job in letting my property, from ......”
5 Star Review
Feb 11,2015
By:
'R'
Feb 11,2015
Services: Lettings (as a Landlord)
Rent PCM: £1906
Would you recommend?: Yes
Postcode: SE17
Lettings (as a Landlord)
Rent PCM: £1906
Postcode: SE17
1
people found
this helpful
Nelsons did a fantastic job in letting my property, from start to finish. Hassle free, very informative, efficient, professional, to name a few! The lettings team were very organised and thorough, Michael did an amazing job and so did muniza ensuring the move in was ...
read full review
Comment on agent fees
Very reasonable
1
people found
this helpful
Was this helpful?
Yes
“I would like to thank Nelsons for finding me somewhere ......”
5 Star Review
Feb 10,2015
By:
'S'
Feb 10,2015
Services: Lettings (as a Tenant)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £2100
Postcode: SE1
1
people found
this helpful
I would like to thank Nelsons for finding me somewhere to stay so quickly and efficiently.
All members of staff were friendly and professional, I would definitely recommend there services....
read full review
1
people found
this helpful
Was this helpful?
Yes