Halifax, HX1
3.6/5, 45 reviews
69% recommended
100% lettings valuation accuracy
53% lettings fee satisfaction

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“Awful, awful, awful, awful service and I cannot stress enough ......”

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Feb 09,2015
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By: 'VERYUNHAPPYCUSTOMER'
Feb 09,2015
3 people found
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Awful, awful, awful, awful service and I cannot stress enough how AWFUL the service was!

I am appalled by Bridgfords absolutely atrocious service and time levels it takes in dealing with simple actions such as providing out electricity meter reading. It took them three weeks to give me my electricity meter reading after constantly saying that I will receive this the next day. By the time I received it my bill had already been generated.

Lorna has very poor customer service skills and a high tendency to lie about certain situations. We never got to speak to the Landlord despite our right to be able to.

AND our heating was so bad, literally we were sitting in 14 degrees almost everyday, and despite continuous calls about how bad it is, with photographic evidence of our newly purchased internal thermometer, they didn't do anything. I had to involve the council who in the end (by the time we moved out) have said to them they need more insulation and additional fixed heating.

NEVER EVER EVER go with this agency in your life. I wish I had read these reviews before going with them! I can honestly say I hope this agency goes out of business!
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Latest Reviews

View all Reviews 45
30th Sep 2024
reviewed by 'Nicola'
“I would recommend Lee Johnson who works within Bridgfords to anyone who is looking for a mortgage, remortgage or insurance ......”
3rd Jan 2024
reviewed by 'Ella'
“I found Lee Johnson and the team, they helped me being very friendly and professional. Mr. Lee Johnson helped me ......”
6th Sep 2023
reviewed by 'Ali'
“From the very first meeting received professional advice and service. Was initially recommended to use the in house financial broker. ......”
10th Jul 2023
reviewed by 'Dawn Berry'
“Excellent hard working staff from minute one. Went out of their way for us to sell our property. They did ......”
27th Apr 2023
reviewed by 'Sandra'
“This has got to be worst estate agent in the UK. The manager of the branch is obnoxious, ignorant and ......”
14th Apr 2023
reviewed by 'Dawn Berry'
“Excellent service from Bridgfords Halifax. Super fast sale and excellent customer support from the team. Highly recommended. Professional advice throughout ......”
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Bridgfords
12 Bull Green
Halifax
West Yorkshire
HX1 5AB
01484 886484

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 53% £300 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 6 9 7 1 3 0 14 3
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I would recommend Lee Johnson who works withi......”

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Sep 30,2024
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Lee
By: 'Nicola'
Sep 30,2024
0 people found
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I would recommend Lee Johnson who works within Bridgfords to anyone who is looking for a mortgage, remortgage or insurance covers ie. life & home. Lee has been amazing over the last 9 months his knowledge is endless, he will do his very best to ensure you ...
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“I found Lee Johnson and the team, they helped......”

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Jan 03,2024
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Lee
By: 'Ella'
Jan 03,2024
0 people found
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I found Lee Johnson and the team, they helped me being very friendly and professional. Mr. Lee Johnson helped me when I was unsure how to get a mortgage in a time of divorce, he stood by me in all the process. Thank you Lee ...
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“From the very first meeting received professi......”

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Sep 06,2023
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Lee
By: 'Ali'
Sep 06,2023
0 people found
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From the very first meeting received professional advice and service. Was initially recommended to use the in house financial broker. I was a bit dubious at first about using the in house services but decided to go ahead and book a meeting. Best decisions as ...
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“Excellent hard working staff from minute one.......”

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Jul 10,2023
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Alex
By: 'Dawn Berry'
Jul 10,2023
0 people found
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Excellent hard working staff from minute one. Went out of their way for us to sell our property. They did a lot of extra work to help us often because our solicitors were dragging their heels. Couldn't recommend them highly enough. If your considering selling ...
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“Worst estate agent...”

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Apr 27,2023
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Sarah
By: 'Sandra'
Apr 27,2023
0 people found
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This has got to be worst estate agent in the UK. The manager of the branch is obnoxious, ignorant and rude. Every encounter with this branch manager has been a nightmare. She is one person who has no clue what customer service means. On one ...
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“Excellent service from Bridgfords Halifax. Su......”

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Apr 14,2023
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Alex
By: 'Dawn Berry'
Apr 14,2023
0 people found
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Excellent service from Bridgfords Halifax. Super fast sale and excellent customer support from the team. Highly recommended. Professional advice throughout the sale. From Dawn Berry....
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“Lee Johnson from Countrywide...”

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Mar 23,2023
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Lee
By: 'Gavin'
Mar 23,2023
0 people found
this helpful
We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us ...
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“On the 9/3/2022 a property came on to the mar......”

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Mar 30,2022
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By: 'Very annoyed potential customer'
Mar 30,2022
0 people found
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On the 9/3/2022 a property came on to the market with this company, I called and there was no answer on numerous occasions. I left numerous voice mails and sent emails, no one contacted me at all until today 30/3/2022 weeks after me leaving them a very ...
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“Bridgfords Halifax...”

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Feb 21,2022
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Alex
By: 'Laura'
Feb 21,2022
0 people found
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We rang Bridgfords to value our property Alex came out within a few days, he was very honest and well organised. I would definitely recommend Brigfords Halifax We was extremely happy with the service....
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“We got our mortgage through Lee. Lee was bril......”

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Jan 29,2022
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Lee
By: 'Louise'
Jan 29,2022
0 people found
this helpful
We got our mortgage through Lee. Lee was brilliant right from the start to the very end snd beyond. He explained everything in detail and was easy to understand. The sale was dragging on longer than expected and was days from deadline and he made ...
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“Fabulous service. Highly recommended...”

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Jan 28,2022
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Lee
By: 'Nickki'
Jan 28,2022
0 people found
this helpful
Lee Johnson was my mortgage and protection consultant. He spent time going through all my finances, making sure I could afford the mortgage. And got me the mortgage quickly and easily. He is very responsive, reliable and punctual and really friendly and personable. I wouldn’...
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“Lee Johnson great Mortgage Broker...”

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Dec 07,2021
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Lee
By: 'Ben'
Dec 07,2021
0 people found
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Lee Johnson, Mortgage & Protection Consultant was excellent throughout the mortgage arrangement process and made it very straightforward. Highly recommend him....
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“excellent service sorted me out a really chea......”

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Jul 14,2021
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Lee
By: 'Russ'
Jul 14,2021
0 people found
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excellent service sorted me out a really cheap mortgage deal very fast process and great communication through out even managed to get my some cash back on the deal....
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“Lee Johnson sorted my mortgage and insurance ......”

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Apr 09,2021
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Lee
By: 'Dan'
Apr 09,2021
1 people found
this helpful
Lee Johnson sorted my mortgage and insurance in a professional and extremely helpful way. We were first time buyers, and he explained the whole process to us and ensured we knew what was going on every step of the way. I had been told by ...
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“HIGHLY RECOMMEND! Lee Johnson...”

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Feb 09,2021
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Lee
By: 'Joe Farnsworth'
Feb 09,2021
0 people found
this helpful
HIGHLY RECOMMEND! Lee Johnson my mortgage and protection consultant answered the phone any time of the day, replied to my emails instantly, got me the mortgage, house insurance and life insurance at a very good price! He did a fantastic job from start to finish, ...
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“Can't thank Sarah and Matthew enough for ther......”

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Dec 15,2020
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Matthew
By: 'Angela'
Dec 15,2020
0 people found
this helpful
Can't thank Sarah and Matthew enough for there help in securing a new home for me and my little girl. Guided me through the whole process with clear explanations throughout! Excellent service from start to finish!...
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“AWFUL service.... wasted my time after they ......”

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Sep 11,2020
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By: 'Farah'
Sep 11,2020
0 people found
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AWFUL service.... wasted my time after they booked me in to see a property and the selling agent didn’t turn up at the given time........
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“Highly Recommended.I've worked with Bridgfo......”

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Jun 16,2020
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Sarah
By: 'Mubsher'
Jun 16,2020
0 people found
this helpful
Highly Recommended. I've worked with Bridgfords in Halifax for over a year and a big Thank You & Credit to the entire Team. In particular I've worked with Sarah Broadbent & Chad Jagger. Both have been especially supportive. There could be any type of Query or Issue ...
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“I sold a house through Bridgfords. I highly r......”

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Jun 10,2020
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Alex
By: 'Mrs'
Jun 10,2020
0 people found
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I sold a house through Bridgfords. I highly recommend them. They made it all very easy, and kept me informed throughout....
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“Excellent service, above and beyond. Well don......”

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May 12,2020
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Sarah
By: 'Chris'
May 12,2020
0 people found
this helpful
Excellent service, above and beyond. Well done Sarah. The help and support throughout at a very difficult time of the uk lockdown was superb. Thankyou...
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“Thanks very much for the service that I have ......”

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Nov 27,2019
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Chadwick
By: 'Mark'
Nov 27,2019
0 people found
this helpful
Thanks very much for the service that I have received you are very efficient in all aspects of your service a special thanks to Chadwick Jagger who is very personal in keeping me updated throughout my change of tenant....
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“Good sales service...”

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Jun 16,2019
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Matthew
By: 'Good'
Jun 16,2019
0 people found
this helpful
Great service from Matthew and Elaine at Bridgfords. Sold our house on the first day of block viewings. The conveyancing took longer than expected, but Elaine's follow-ups were great and she helped to get the purchase completed....
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Comment on agent fees
I felt the fees were on the expensive side
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“Very helpful...”

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Jan 11,2019
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Chad
By: 'Mr'
Jan 11,2019
0 people found
this helpful
My wife and I are very grateful to Chad for helping us move into our new home, very helpful guy , very professional and he made the move a good experience , he took away alot of the stress of moving , top bloke , thanks Chad!...
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Comment on agent fees
Less than we thought! Brilliant ! Good value
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“We put our house on the market at the end ......”

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Oct 20,2017
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Alex
By: 'Happy'
Oct 20,2017
1 people found
this helpful
We put our house on the market at the end of July with Bridgefords Halifax and was surprised how quickly we sold.The photographs and marketing was excellent.Although you pay a little more than some agents the whole process was professional and we were ...
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Comment on agent fees
You pay a set fee which is explained at the the valuation visit.Some agents do a cheaper fee but the house can remain on the market for months.
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“I am a landlord and have been trying to reclaim ......”

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Oct 15,2017
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Alex
By: 'Simon'
Oct 15,2017
2 people found
this helpful
I am a landlord and have been trying to reclaim the deposit from Bridgfords to cover costs after the previous tenant moved out. It's been a month now. Apparently they cannot send me it by cheque, which is what the contract specifies, and now they ...
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Comment on agent fees
The fees you charge for what is a rubbish service are frankly insulting. I switched to another letting agent and got the property rented faster, more efficiently, for less charges, and for £75 more rent pcm.
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“I was moving into my first flat and Aaron was ......”

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Sep 26,2017
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Aaron
By: 'Oli'
Sep 26,2017
1 people found
this helpful
I was moving into my first flat and Aaron was really friendly and helpful, he couldn't have made it any easier to move in and get everything sorted, would definitely recommend to anyone looking to move into a place of their own...
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“When I was looking to mortgage my rented property witch ......”

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Jul 27,2017
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Lee
By: 'Chaz'
Jul 27,2017
0 people found
this helpful
When I was looking to mortgage my rented property witch I had never done before as I had inherited the property. So, as you can imagine I was a little worried about it and not quiet shore what to do or how to even start ...
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Comment on agent fees
As for the fees at first you always look and think “how much” but again after you have spoken with Lee about the whole thing you know that it’s a fair price as he just guides you through it and explains everything to you step by step.
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“When purchasing our own property used Lee at countrywide mortgage ......”

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Mar 20,2017
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Lee
By: 'Neil'
Mar 20,2017
0 people found
this helpful
When purchasing our own property used Lee at countrywide mortgage services to get a mortgage. Took all the stress and pressure of finding the best deal to suit our needs. Happy in our new home, thank you...
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Comment on agent fees
good
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“A big thank you to Alex at Bridgfords Halifax for ......”

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Mar 13,2017
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Alex
By: 'Amanda'
Mar 13,2017
0 people found
this helpful
A big thank you to Alex at Bridgfords Halifax for all your help in the preparation and marketing of my parents property leading to a very successful sale at auction. Your communication was great, keeping us informed at all times. Your approachable, friendly, professional manner ...
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Comment on agent fees
Good
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“Bought my first house in March 2017.Many thanks to Lee ......”

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Mar 06,2017
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Lee
By: 'Ali'
Mar 06,2017
1 people found
this helpful
Bought my first house in March 2017. Many thanks to Lee at Bridgford's in Halifax who went the extra mile and beyond! Lee was very helpful and supportive and overall superb throughout the whole process. From day one, everything was explained to me clearly and Lee ...
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Comment on agent fees
Excellent
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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