Temples Lettings
Northwich, CW9
4.9/5, 143 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
92% lettings fee satisfaction

Contact Us

“We have two properties that Temples manage for us & find ......”

Share on :
Feb 06,2015
Minithumbup
By: 'Mr'
Feb 06,2015
0 people found
this helpful
We have two properties that Temples manage for us & find them professional friendly & very helpful.

Nothing is too much trouble and any problems are sorted on our behalf efficiently.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Natalie
Apr 08, 2015
Thank you for your lovely review Gill and Graham.
Natalie

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 143
13th Mar 2018
reviewed by 'Efficient'
“Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to ......”
12th Mar 2018
reviewed by 'Jack'
“Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and ......”
2nd Mar 2018
reviewed by 'Natalie'
“Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and ......”
1st Mar 2018
reviewed by 'Peter'
“I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're ......”
22nd Feb 2018
reviewed by 'Treasurepie'
“Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional service....”
15th Feb 2018
reviewed by 'Stuart'
“Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Address

Temples Lettings
Imperial Buildings, 20-22 Bull Ring, High Street
Northwich
Cheshire
CW9 5BU
01606 333742

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £100,000
Lettings 87% 92% £375 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
89 0 41 4 2 0 0 0 7 0
Areas covered
  • CW9
  • CW8
  • CW7
  • CW10
  • WA16
  • WA6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NALS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Beccles, NR34
Chester, CH1
Crewe, CW2
Diss, IP22
London, SW11
Nantwich, CW5
Northwich, CW9
Norwich, NR2

“Efficient, friendly and professional service both as a rental agent ......”

Share on :
Mar 13,2018
Minithumbup
By: 'Efficient'
Mar 13,2018
0 people found
this helpful
Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to anyone....
read full review
Comment on agent fees
Fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rebecca was very friendly, helpful and efficient in dealing with ......”

Share on :
Mar 12,2018
Minithumbup
claim your profile
Rebecca
By: 'Jack'
Mar 12,2018
0 people found
this helpful
Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and kept us informed. Very pleased with how quickly the dishwasher was replaced!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent prompt service nothing is too much trouble spoke to ......”

Share on :
Mar 02,2018
Minithumbup
By: 'Natalie'
Mar 02,2018
0 people found
this helpful
Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and extremely friendly and reassuring cannot rate highly enough Thank you ladies Eileen Clarke 302 Chester Rd Hartford...
read full review
Comment on agent fees
Very very hoid
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've found the Temples team to be friendly, efficient and ......”

Share on :
Mar 01,2018
Minithumbup
By: 'Peter'
Mar 01,2018
0 people found
this helpful
I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're now embarking on our second tenancy....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Temples has very attentive staff. Never had any problems. They ......”

Share on :
Feb 22,2018
Minithumbup
By: 'Treasurepie'
Feb 22,2018
1 people found
this helpful
Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional service....
read full review
Comment on agent fees
I use the fully managed service, which is the most expensive but I feel worth the money.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very impressed with the speed and efficiency with which David ......”

Share on :
Feb 15,2018
Minithumbup
claim your profile
David
By: 'Stuart'
Feb 15,2018
0 people found
this helpful
Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen to minimise any disruption to our Tenant when a fault is reported. With David's help, we couldn't have got this small electrical problem fixed any ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The two main members of staff i have dealt with ......”

Share on :
Feb 09,2018
Minithumbup
claim your profile
David
By: 'Tim'
Feb 09,2018
0 people found
this helpful
The two main members of staff i have dealt with at Temples (David & Emma) have always been so polite and professional. Nothing ever seems too much trouble and the job gets done straight away. Very pleased with the service I have received thank you....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Emma has been handling my property management since I contracted ......”

Share on :
Jan 24,2018
Minithumbup
By: 'John'
Jan 24,2018
0 people found
this helpful
Emma has been handling my property management since I contracted with Temples, and always with pleasantness and efficiency, focus on detail and ensuring resolution. I always feel she has patience and supports a landlord, as we have so many ongoing matters with letting and need ...
read full review
Comment on agent fees
Good.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“David has been very helpful in assisting me with queries ......”

Share on :
Jan 24,2018
Minithumbup
claim your profile
David
By: 'Janette'
Jan 24,2018
0 people found
this helpful
David has been very helpful in assisting me with queries over garden maintenance and in liaising with the Landlady to answer my questions, also in referring on an urgent (separate) repair to the relevant person. Both queries have been dealt with swiftly and courteously. Many ...
read full review
Comment on agent fees
I feel the rent is relatively fair for the area however I do feel that the charges for things such as renewing a contract where there is minimum administrative work is a little pricey. I have friends who rent via an agent and some are not charged a fee at all to renew their tenancy under exactly the same conditions.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been using Temples for over 8 years now. Although ......”

Share on :
Jan 23,2018
Minithumbup
By: 'Palmablue'
Jan 23,2018
0 people found
this helpful
I have been using Temples for over 8 years now. Although I manage my own property I always use them to find me a tenant. I have always found them to be extremely professional, courteous and prompt with any correspondence and I am always kept up ...
read full review
Comment on agent fees
In the main fair and reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From our first contact with Temples, the service has been 5 ......”

Share on :
Jan 02,2018
Minithumbup
By: 'Gil'
Jan 02,2018
1 people found
this helpful
From our first contact with Temples, the service has been 5 stars. We urgently needed to rent a house after selling our home in Surrey due to time constraints. Temples expedited our application keeping us fully informed at all stages and making the process go smoothly. ...
read full review
Comment on agent fees
The fees seemed fair for the services provided.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very considerate people who respond in a timely fashion and ......”

Share on :
Jan 02,2018
Minithumbup
claim your profile
David
By: 'David'
Jan 02,2018
0 people found
this helpful
Very considerate people who respond in a timely fashion and are highly professional. We would highly recommend them to others....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Once again a fantastic service by Temples.As always very ......”

Share on :
Dec 04,2017
Minithumbup
By: 'Helen'
Dec 04,2017
0 people found
this helpful
Once again a fantastic service by Temples. As always very professional, you have provided us with some fantastic tenants and as a lanlord your efficient service is invaluable to us. You take all the stress out of renting. Couldn't be happier....thank you!...
read full review
Comment on agent fees
Very fair
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Nicola Buckley
Dec 05, 2017
View all comments (1)
Thank you very much for your lovely review Helen! Best Regards, Nicola Buckley - General Manager ...

“David & Nicola resolved a couple of maintenance issues via a ......”

Share on :
Nov 14,2017
Minithumbup
claim your profile
David
By: 'John'
Nov 14,2017
0 people found
this helpful
David & Nicola resolved a couple of maintenance issues via a Handyman called Jez who was extremely efficient, responsive and polite. Really happy with the service provided from end to end....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have had some queries recently at a property which ......”

Share on :
Nov 07,2017
Minithumbup
claim your profile
David
By: 'Julie'
Nov 07,2017
0 people found
this helpful
We have had some queries recently at a property which Temples Lettings manage for us. The queries have been dealt with promptly & politely & problems resolved....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: David
Nov 08, 2017
View all comments (1)
Thank you kindly. ...

“Because of Temples, the acquisition of a new tenant for ......”

Share on :
Nov 02,2017
Minithumbup
By: 'Harry'
Nov 02,2017
0 people found
this helpful
Because of Temples, the acquisition of a new tenant for a property happened quickly and smoothly, as usual. From past experience, I have come to expect nothing less from them! Thank you Temples....
read full review
Comment on agent fees
Fees are reasonable and good value for the results.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All our dealings with Temples staff have been positive. The ......”

Share on :
Oct 31,2017
Minithumbup
By: 'Happy'
Oct 31,2017
0 people found
this helpful
All our dealings with Temples staff have been positive. The whole team has a welcoming & professional attitude. Felicity & Emma have been particularly helpful, always happy to explain & advise and have dealt with the set up of our tenancy in a very efficient manner. Living abroad ...
read full review
Comment on agent fees
Reasonable for the amount of work involved.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Staff are always contactable, always give good clear advice and ......”

Share on :
Oct 11,2017
Minithumbup
By: 'Chris'
Oct 11,2017
0 people found
this helpful
Staff are always contactable, always give good clear advice and feedback. Have managed my property well for a number of years....
read full review
Comment on agent fees
Good Fees. And the repair fees through their handymen are also seemingly very good. I would however question if their fully managed service is full managed as there seems to be a lot of extras.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All staff are always polite & helpful. They sort out any ......”

Share on :
Oct 03,2017
Minithumbup
By: 'Lievesleys'
Oct 03,2017
1 people found
this helpful
All staff are always polite & helpful. They sort out any problems that occur efficiently. We are very happy with their management....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding service, minimum issuesFirst class service always kept up to ......”

Share on :
Oct 02,2017
Minithumbup
By: 'Trevor'
Oct 02,2017
1 people found
this helpful
Outstanding service, minimum issues First class service always kept up to date on all aspects and always given positive and honest guidance on repairs and tenants I have only had temples as my management team and never had to visit my properties. I'm positive our ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having rented via Temples for the past 7 years, I have ......”

Share on :
Aug 22,2017
Minithumbup
By: 'Brian'
Aug 22,2017
0 people found
this helpful
Having rented via Temples for the past 7 years, I have found continued excellence in property management, particularly from Richard Styles, now sadly moved on. I have now sold my house & in respect of selling, was a little disappointed with lack of feedback following during the ...
read full review
Comment on agent fees
Good value
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Natalie is always prompt in her work and is always ......”

Share on :
Aug 07,2017
Minithumbup
By: 'Darren'
Aug 07,2017
1 people found
this helpful
Natalie is always prompt in her work and is always ready to help in any way she can. The mediation between Landlord and tenant is also excellent. Thanks...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been a customer of Temples at Northwich for ......”

Share on :
Jul 11,2017
Minithumbup
By: 'Eva'
Jul 11,2017
0 people found
this helpful
I have been a customer of Temples at Northwich for five years, they look after several rental properties for me. Their service is consistently excellent and professional, I can rely on them to do everything in a timely manner, be abreast of all legal developments, ...
read full review
Comment on agent fees
Good value for money.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used Temples agency for several years now, and ......”

Share on :
Jul 11,2017
Minithumbup
By: 'Harry'
Jul 11,2017
0 people found
this helpful
I have used Temples agency for several years now, and have received excellent, friendly and efficient service from all staff members that I have dealt with. I would recommend without hesitation....
read full review
Comment on agent fees
Fees very reasonable for excellent service
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been a tenant through Temples for nearly a ......”

Share on :
Jul 11,2017
Minithumbup
By: 'Miss'
Jul 11,2017
0 people found
this helpful
I have been a tenant through Temples for nearly a year now. I have only ever received exceptional customer service and a very efficient and prompt service to any of my queries or concerns. I would definitely recommend their agent....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: alistair
Jul 12, 2017
View all comments (1)
Thank you very much for your comments Miss Slater they are greatly appreciated by the team! ...

“All the team at Temples are excellent and offer a ......”

Share on :
Jun 27,2017
Minithumbup
By: 'Gordon'
Jun 27,2017
0 people found
this helpful
All the team at Temples are excellent and offer a truly outstanding service from start to finish. A special mention for Richard who has a very calm and positive approach in dealing with any property issues that a landlord may face. Also a mention to ...
read full review
Comment on agent fees
Very competitive fees
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Richard Styles
Jun 27, 2017
View all comments (1)
Thank you for your kind words. I am pleased that our usual customer service has exceeded your expectations. ...

“I have had a rented property for over 2 years, with ......”

Share on :
Jun 23,2017
Minithumbup
By: 'Fergus'
Jun 23,2017
0 people found
this helpful
I have had a rented property for over 2 years, with the initial letting through Bridgfords. Felicity rang me a few times generally close to tenancy renewal times to check if I wanted to consider Temples. When the notice of termination from the tenants came, I ...
read full review
Comment on agent fees
More competitive than some other local competitors.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Becca Shannon
Jun 30, 2017
View all comments (1)
Thank you Fergus for your kind words. I am pleased that our usual customer service has exceeded your expectations. ...

“Great service from Temples. Daniel showed us round the houses ......”

Share on :
Jun 08,2017
Minithumbup
By: 'Rob'
Jun 08,2017
0 people found
this helpful
Great service from Temples. Daniel showed us round the houses and was friendly and helpful. Emma was professional, helpful and quick to respond to questions we had regarding renting our new home. The whole process with Temples was overall a good experience....
read full review
Comment on agent fees
Pretty much in line with other agents in the area and certainly less than in London (where we previously lived)
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lovely employee, re-assured me about everything. Was very friendly and ......”

Share on :
May 31,2017
Minithumbup
By: 'Bethany'
May 31,2017
1 people found
this helpful
Lovely employee, re-assured me about everything. Was very friendly and easy to talk to. Very helpful as i'm a first time buyer. Would recommend to anyone...
read full review
Comment on agent fees
The fees were good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is a truly exceptional small business. The sheer quality ......”

Share on :
May 16,2017
Minithumbup
By: 'Bubbles'
May 16,2017
0 people found
this helpful
This is a truly exceptional small business. The sheer quality of service is outstanding. From the minute you walk into their fabulous office in Northwich, to every interaction you have with any of their members of staff, you simply feel confident that Temples is the ...
read full review
Comment on agent fees
The monthly fees are simply "very competitive" compared to other local companies that "try" to offer a lettings service. However, the fees suddenly become "exceptionally good value" when you consider the exceptional overall level of service provided, both to tenants and landlords.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Temples aims to provide the highest standards of service to all Landlords and Tenants, but if you believe you have a grievance, please write in the first instance to Miss Nicola Buckley (General Manager) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer, we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Mrs Natalie Williams (Director) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU who will review the complaint and a formal written outcome of the review will be sent to you within 14 days.
Following the conclusion of the in-house review of the complaint, should you wish to take the matter further, you can refer the complaint to the Ombudsman Services. You are able to register your complaint online at www.ombudsman-services.org or in writing to Ombudsman Services: Property, PO Box 1021, Warrington, Cheshire WA4 9FE.
If you wish to register a complaint with regard to Insurance Services provided by Temples (Nantwich) Limited, you should contact Arthur J Gallagher, Metro House, Northgate, Chichester PO19 1BE. If you cannot settle your complaint with Arthur J Gallagher, you may be entitled to refer it to The Financial Ombudsman Service.
Last updated at 2:41 PM 08/07/2016 by allAgents

Awards won by Temples Lettings, Northwich CW9 5BU



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn