Underwoods Town & County
Wellingborough, NN8
4.7/5, 24 reviews
92% recommended
67% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction

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“This agent is just bad!!! We were perspective tenants and ......”

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Dec 10,2014
Minithumbdown
By: 'leocleverdon'
Dec 10,2014
27 people found
this helpful
This agent is just bad!!! We were perspective tenants and were told that our financials were fine, I am a funded PhD student, and I also work for the university. My partner also works for a university and we have substantial savings, we have no bad credit etc. At the time we were told that our financials were fine and it would be ok. I paid the deposit - a massively overboard amount of £250, later we found out we were refused, due to our financials. We ended up going with another respectable agent, who said we would pass easily and we did. We ended up taking this inadequate and unprofessional agent to small claims court. They paid in full, which suggests they know they are horrendous. Finally, we had a snotty letter from the MD, which was totally fabricated, inaccurate and wholly unprofessional; it appeared to be written by a five year old. I was an old agent myself, many years ago, and I can firmly say that if you are looking to rent or buy, I would not trust this agent to look after you as a vendor/tenant and buyer. After a deep thinking session of what went on, the only conclusion I reached, is that they were in lettings to SCAM money out of perspective tenants.

They said in their letter "you will never rent a property from Underwoods again". Funny enough I would never ever deal with this agent again. Just awful!!!!!.

IF YOU ARE LOOKING TO RENT IN WELINGBOROUGH OR NORTHAMPTON, PLEASE DON`T USE THIS INEPT AGENT, YOU WILL BE IN FOR A WORLD OF HURT!!
What agent could do to change your mind?
The best thing for this agent to do is close up shop!!!!
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Latest Reviews

View all Reviews 24
19th Dec 2014
reviewed by 'Happytenant'
“I have been a tenant with Underwoods for a number of years and have found the service second to none. ......”
16th Dec 2014
reviewed by 'Sharon'
“Underwoods have provided me with a top class service from the start, they have always been willing to help and ......”
10th Dec 2014
reviewed by 'leocleverdon'
“This agent is just bad!!! We were perspective tenants and were told that our financials were fine, I am a ......”
28th May 2013
reviewed by 'Maria'
“The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot ......”
12th Mar 2013
reviewed by 'Glynis'
“Ben and Natalie worked really hard on the sale of my house. When the going was tough Natalie worked so ......”
8th Mar 2013
reviewed by 'Keith'
“We had nothing but a top class service from Natalie she always answered our calls, if she was away from ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 18:00
  • Sunday: Closed
Address

Underwoods Town & County
6 Sheep Street
Wellingborough
Northamptonshire
NN8 1BL
01933 270360

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £0 £0
Lettings 0% 67% £500 £675
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 9 2 2 0 1 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS The Guild
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Northampton, NN1
Wellingborough, NN8

“I have been a tenant with Underwoods for a number ......”

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Dec 19,2014
Minithumbup
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Linda
By: 'Happytenant'
Dec 19,2014
0 people found
this helpful
I have been a tenant with Underwoods for a number of years and have found the service second to none. The staff are always polite and helpful especially a lady called Linda who does the renewals. If you are looking to rent I would highly ...
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“Underwoods have provided me with a top class service from ......”

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Dec 16,2014
Minithumbup
By: 'Sharon'
Dec 16,2014
1 people found
this helpful
Underwoods have provided me with a top class service from the start, they have always been willing to help and go above and beyond to make sure I was happy. As this was the first time of me renting a property I was really unsure ...
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By: MD
Dec 16, 2014
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Thank you for your kind words Sharon, our pleasure to help you. MD ...

“This agent is just bad!!! We were perspective tenants and ......”

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Dec 10,2014
Minithumbdown
By: 'leocleverdon'
Dec 10,2014
27 people found
this helpful
This agent is just bad!!! We were perspective tenants and were told that our financials were fine, I am a funded PhD student, and I also work for the university. My partner also works for a university and we have substantial savings, we have no ...
read full review
What agent could do to change your mind?
The best thing for this agent to do is close up shop!!!!
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“The s were helpful from the start. However they charged ......”

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May 28,2013
Minithumbdown
By: 'Maria'
May 28,2013
42 people found
this helpful
The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot of money for the service they offer. They also charge any additional costs, for instance 60 pounds to visit the house if anything needs to be ...
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What agent could do to change your mind?
Cheaper administration fee Friendlier staff (Corinne, red haired lady) was very unfriendly today
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By: MD
May 29, 2013
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Thank you for your kind review. I am sorry if you felt Corrine was impolite, please be assured this was not her intention. You were not charged £250 administration fee. Please contact the office for another breakdown of the costs that explains what you were charged, we are more than happy to supply you with another copy. No tenant is charged for a contractor to attend a property, unless the reason an item that requires attention is the tenant's responsibilty. I am not sure why you woul ...

“Ben and Natalie worked really hard on the sale of ......”

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Mar 12,2013
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Natalie
By: 'Glynis'
Mar 12,2013
8 people found
this helpful
Ben and Natalie worked really hard on the sale of my house. When the going was tough Natalie worked so hard telephoning around all parties concerned to keep things moving to timescale....
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“We had nothing but a top class service from Natalie ......”

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Mar 08,2013
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Natalie
By: 'Keith'
Mar 08,2013
8 people found
this helpful
We had nothing but a top class service from Natalie she always answered our calls, if she was away from the office she would always ring us back we found her to be be a really bubbly young lady we could not believe it when ...
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“The service I received from Underwoods was second to none! ......”

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Nov 10,2012
Minithumbup
By: 'Rangers1'
Nov 10,2012
27 people found
this helpful
The service I received from Underwoods was second to none! I've had dealings with many agents over the years and can safely say that these guys are the best around. They have fees to pay like any agent and lets be honest no-one really wants ...
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“This is my first time renting through Underwoods, from the ......”

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Nov 07,2012
Minithumbup
By: 'Shelley'
Nov 07,2012
5 people found
this helpful
This is my first time renting through Underwoods, from the very beginning I have dealt with Corinne Bailey, I found her very professional, polite and easy to communicate with, any queries ( mainly by email ) where answered very efficiently. The documentation I have been given is ...
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“She managed to find a tennant within as week before ......”

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May 28,2012
Minithumbup
By: 'No'
May 28,2012
27 people found
this helpful
She managed to find a tennant within as week before the other tennats had moved out, in timely manner to prevent loss of rent. She handled all the communications ewith both partioes in efficient and confident manner. All the staff in the office are very ...
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“As an expatriate with little knowledge of the letting process ......”

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Apr 26,2012
Minithumbup
By: 'JW'
Apr 26,2012
29 people found
this helpful
As an expatriate with little knowledge of the letting process here in the UK, Corrine and team made the experience effortless for me. Very professional, would do business again. Thanks!...
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By: ---
Apr 26, 2012
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I have been a landlord with Underwoods for about 20 years, almost from the beinging of the company. I have always found its staff in all departments very professional and helpful. Their suggestions on how to make my properties more attractive to the tenants are very wellcomed. I look forward to lonf continuation of our partnership B S PARMAR ...

“The service and standards offered to us is exceptional. We ......”

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Apr 26,2012
Minithumbup
By: 'Catherine'
Apr 26,2012
27 people found
this helpful
The service and standards offered to us is exceptional. We have in the past had a poor experience which made us very nervous about engaging with another external company to support us with our rental property portfolio. We have high expectations and standards which Corinne ...
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“I resonantly rented a property in Northampton for my prospective ......”

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Jan 07,2012
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Linda
By: 'Antohny'
Jan 07,2012
21 people found
this helpful
I resonantly rented a property in Northampton for my prospective partner and i, who is hopefully getting a visa from the Philippines, i needed to rent a place for us to live, i found Underwoods very helpful, particularly Linda who works at the wellingborough branch, ...
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“Underwoods have been excellent. I have been informed every step ......”

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Dec 23,2011
Minithumbup
By: 'Chris'
Dec 23,2011
17 people found
this helpful
Underwoods have been excellent. I have been informed every step of the way with regards to when viewings were taking place and when tenants would be moving in. I have found the staff incredibly helpful and informative which is especially useful as I do not ...
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“Underwoords Town & County have been managing my property in Irthlingborough ......”

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Dec 22,2011
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Amanda
By: 'Nadeem'
Dec 22,2011
17 people found
this helpful
Underwoords Town & County have been managing my property in Irthlingborough for almost 2 years... I have to say every member of the team has always been very Professional, efficient and very helpful. In particular I have been dealing with Suzanna Pickering, Amanda Cowley and Corinne Bailey. ...
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“I recently appointed Corinne Bailey at Underwoods in Wellingborough. The ......”

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Dec 04,2011
Minithumbup
By: 'Simon'
Dec 04,2011
14 people found
this helpful
I recently appointed Corinne Bailey at Underwoods in Wellingborough. The service provided in letting my detached House in Finedon was very prompt & professional with regular updates/feedback. All the 'extras' were carried out quickly and again at minimal cost. I would have no hesitation in ...
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“I joined Underwoods Town & County when they took over my ......”

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Nov 30,2011
Minithumbup
By: 'Bill'
Nov 30,2011
12 people found
this helpful
I joined Underwoods Town & County when they took over my previous letting companies clients, that was an extremely lucky day for me. Since then, my payments have always been made on time, they are always proactive in advising me of changes in legislation and communicate ...
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“All my dealings have been excellent smooth payments on time ......”

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Nov 26,2011
Minithumbup
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Linda
By: 'Mike'
Nov 26,2011
12 people found
this helpful
All my dealings have been excellent smooth payments on time maintained to agreed rates. I would recommend to anyone my brother also uses them. A special thanks to Linda that has been NO1 in all my dealings. Mike Byrne...
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“I am a tenant in Wellingborough.I needed a shower ......”

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Nov 16,2011
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Amanda
By: 'John'
Nov 16,2011
12 people found
this helpful
I am a tenant in Wellingborough. I needed a shower curtain in my bathroom. I asked my property manager(Amanda) in Nortthampton. She is so kind to contact the landlord to install the curtain which is supposed to be installed by landlord's expense. I appreciate ...
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“thamk you to the Wellingborough office for all your help, ......”

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Nov 14,2011
Minithumbup
By: 'MR'
Nov 14,2011
12 people found
this helpful
thamk you to the Wellingborough office for all your help, Corinne gave me all the information I needed to make my decision. Linda was a great help in the office. Overall Underwoods are the best agent I have used!!! THANKS SO MUCH!!!!!...
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“fast , easy & stress free sale...”

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Nov 03,2011
Minithumbup
By: 'douglas'
Nov 03,2011
12 people found
this helpful
fast , easy & stress free sale...
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“Underwoods recently provided me with a 'Tenant Find Only' serviceThey ......”

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Oct 28,2011
Minithumbup
By: 'Ian'
Oct 28,2011
11 people found
this helpful
Underwoods recently provided me with a 'Tenant Find Only' service They were able to provide me with a steady flow of viewings, and managed to find someone suitable within about a month. They were always prompt to answer emails, and enthusiastic and professional on the ...
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“We have used Underwoods Town and County Letting Agency and ......”

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Oct 28,2011
Minithumbup
By: 'Carole'
Oct 28,2011
11 people found
this helpful
We have used Underwoods Town and County Letting Agency and I have always found their service to be very professional, helpful and good value for money, they have always kept me up to date on how their search for the right tenant was progressing. Corinne ...
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“Since contact ing the Wellingborough branch of Underwoods some 5 months ......”

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Oct 28,2011
Minithumbup
By: 'Katrina'
Oct 28,2011
11 people found
this helpful
Since contact ing the Wellingborough branch of Underwoods some 5 months ago, Corinne searched around to find our perfect home. The whole process was made painless and the service we received was second to none. Excellent communication, informing us through the whole process. Underwoods came up ...
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“I have been using this agent for a number of ......”

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Oct 17,2011
Minithumbup
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Amanda
By: 'Piet'
Oct 17,2011
10 people found
this helpful
I have been using this agent for a number of years and they have been very good looking after my property and tenants. I have recently had a very helpful and friendly reponse from Amanda Cowley arranging for a blocked drain to be opened and ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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