0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 05,2014
Dec 05,2014
3
people found
this helpful
this helpful
I contracted Countrywide to sell our flat in East Kilbride and am very disappointed by their service. Not only did they fail to secure a buyer despite at least 2 serious viewers, they also recommended their rental branch in Hamilton which provided very poor service as well. I encourage all potential owners to review the extremly small print in the contract to the extent that you are clear on Countrywide charges should they fail to sell your home and you are forced to remove it from marketing. You will be charged over £250 to market it and a further £240 to remove it! When you complain they take over 5 weeks to respond and then tell you that they are indeed able to charge a further marketing fee of £100 per quarter!!! Their rental office in Hamilton is a shambles, rental took 5 months instead of promised 4 weeks. Staff leaving to reveal miscommunications to potential tenants and recommending tenants that clearly have failed credit assesment. In summary, I would not recommend this agent for either sales or rental.
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Latest Reviews
8th Apr 2017
reviewed by 'Landlord'
Opening Hours
Address
Countrywide Scotland
22-24 Cornwall Way
East Kilbride
South Lanarkshire
G74 1JR
01355 359671
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £450 | £570 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 21,2020
Feb 21,2020
1
people found
this helpful
this helpful
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Apr 08,2017
Apr 08,2017
2
people found
this helpful
this helpful
We were new to letting out property so chose a name we knew but if turned out to be mistake. They mismanaged the tenants, mismanaged the issues reported by tenants, failed to act on our instruction and failes to communicate to the expected level. The ...
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Comment on agent fees
Poor . You are not paying for a good service.
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Dec 05,2014
Dec 05,2014
3
people found
this helpful
this helpful
I contracted Countrywide to sell our flat in East Kilbride and am very disappointed by their service. Not only did they fail to secure a buyer despite at least 2 serious viewers, they also recommended their rental branch in Hamilton which provided very poor service as ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
