“We had trouble dealing with Alex and Akbar from the ......”
1 Star Review
Nov 20,2014
By:
'Disgruntled'
Nov 20,2014
Branch: London, 224 High Road
Services: Sales (Prospective customer)
Sold price: £340000
Would you recommend?: No
Postcode: E10
Branch: London, 224 High Road
Sales (Prospective customer)
Sold price: £340000
Postcode: E10
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We had trouble dealing with Alex and Akbar from the word go. We found a property that we were interested in however had great difficulty getting in contact with either of them as they would not return our phone calls. We eventually viewed and offered on a property which was accepted, and we proceeded with getting a survey completed. Alex included the wrong information in the sale agreement which held up proceedings with our solicitor.
I became concerned when another agent started advertising the property which we already had a sale agreed upon. When I finally managed to speak to the office they knew nothing about it and claimed they had sole agent rights over the property. After weeks of not hearing anything we received an email from our solicitor saying the vendor's solicitor had been in contact and pulled out of the sale. They had sold the property to someone else. Again, Bairstow Eves claimed to know nothing about it and said they would look into it.
We didn't hear from them for more than a month until Alex had the gall to phone and ask if we were still looking for a property. No explanation, no anything. He then proceeded to be rude to my wife who asked him if he could explain what was going on.
Avoid these shysters at all costs. They don't know what they're doing and due to their fumbling mishandling of our purchase we lost a property plus all the money we'd already spent on the process.
What agent could do to change your mind?
Not made a complete and utter mess of our sale. And, more simply, returned our calls when we were potential customers.
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