“We chose RR as we felt they were more professional ......”
1 Star Review
Oct 16,2014
By:
'Frw6'
Oct 16,2014
Branch: Halifax, 16-18 Bull Green
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: No
Postcode: HX6
Branch: Halifax, 16-18 Bull Green
Lettings (as a Landlord)
Rent PCM: £550
Postcode: HX6
2
people found
this helpful
We chose RR as we felt they were more professional and trustworthy, with us moving overseas, to manage the letting of our property. Not only am I dissatisfied with the involvement we have had with the Halifax branch, we are hugely dissatisfied with the whole property management service. Which we didn't realise was 'centralised' after an initial period. We are hugely out of pocket from renting our property out with them, feeling that the issues weren't satisfactorily dealt with and helped to contribute to lots of financial costs. We have pushed them this month to ask why we still haven't received the first months rent, only to be finally given a huge list of their charges, which results in a zero balance. We now know why their outfit looks so 'professional'. We were hoping to rent with another agency, when they didn't let allow the keys to go to them and in the meantime found a tenant, we ended up staying with them. Nothing sadly which has happened over the last year with my involvement with them and the central property management team can recommended. It's cost us hugely in stress and money. I wish there were channels like this so you could review previous landlords/landlady's comments so we could have been better informed initially. Hugely disappointed and continue to be so. Am shocked they asked us to do this honestly.
Comment on agent fees
Hugely extortionate and not justified, lots of hidden costs and charges to not reflect the quality of the service provided. By the property management's inefficiency it has cost us a huge amount of money, which I hold proof of.
2
people found
this helpful
Was this helpful?
Yes