Harringtons Sales and Lettings Ltd
Durham, DH1
4/5, 20 reviews
75% recommended
100% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
81% lettings fee satisfaction

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“arranged deposit - yes chose one of the cheapest rooms ......”

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Oct 02,2014
Minithumbdown
By: 'carson'
Oct 02,2014
5 people found
this helpful
arranged deposit - yes chose one of the cheapest rooms - but a catalogue of woes
1. No furniture
2. Missing Bannister railing
3. No light - was told to go and buy a bulb - still no light -
4. No WIFI
5. Peeling laminate flooring
looked in a fellow students room - the furniture rocked and reeled as it was self assembly circa 1960 very dodgy!!!!!!
Harringtons after 4 days have failed to make good their side of contract by saying the Landlord is out of the Country - who happens to be RSB Lettings - Mr Norman Barron
If you stand up for yourself Margaret from Harrington's accuses you of being threatening - asking them strongly to uphold their side of a contract is apparently threatening - but still no light no furniture, no desk,
WHAT A SLUM LANDLORD - THOUGHT RACKMAN HAD BEEN SORTED
What agent could do to change your mind?
actually honoured their part of the contract for a furnished room with wifi - a normal bog standard cheap student let
Attached Filesnbsp;
Comment on agent fees
do not know as Harringtons took deposit and months rent up front and refuse to do anything like put furniture in the room as has been paid for in the contract saying it is the Landlords decision - and the more I spoke to Margaret the less time she had, she kept saying reasonable time stressing that she wouldn't be able to contact the Landlord - they only part managed - they didn't part manage the taking of the deposit and rent. Also the room has had 3 differing prices it has been advertised for 75 70 50 they have a glib answer for everything
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Latest Reviews

View all Reviews 20
28th Oct 2024
reviewed by 'Adam'
“They've been massive helps with the whole move in process, especially Aiden....”
29th May 2024
reviewed by 'nick'
“We are a supplier to them and they pay in full and on time...”
5th Apr 2024
reviewed by 'Mandy'
“Excellent service great staff especially Ellie who helped speed things up for my friends daughter, also sorted out the WiFi....”
5th Sep 2023
reviewed by 'Mark'
“Shockingly bad customer service, inflexible and unhelpful. I would never use them again...”
12th Apr 2021
reviewed by 'Pat'
“I've been a landlord for over 20 years and never had such fantastic service. These guys know what they're doing and ......”
25th Jan 2019
reviewed by 'Boyd'
“We came to Harringtons after nearly 20 years of letting our student house ourselves, and it has been a blessed relief! ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Harringtons Sales and Lettings Ltd
30 New Elvet
Durham
County Durham
DH1 3AL
0191 3843993

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £150,000 £150,000
Lettings 88% 81% £347 £525
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 3 5 2 0 1 0 1 0
Areas covered
  • LANCHESTER
  • DH1
  • VIADUCT
  • DH6
  • CLAYPATH
  • DH7
  • LANGLEY MOOR
  • DURHAM
  • LANGLEY PARK
  • GILESGATE
  • FRAMWELLGATE MOOR
  • NEVILLES CROSS
  • SHERBURN
  • BELMONT
  • PITY ME
  • CARVILLE
  • BRANDON
  • SHINCLIFFE
  • BEAR PARK
  • BOWBURN
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Durham, DH1
Spennymoor, DL16

“They've been massive helps with the whole mov......”

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Oct 28,2024
Minithumbup
By: 'Adam'
Oct 28,2024
0 people found
this helpful
They've been massive helps with the whole move in process, especially Aiden....
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“We are a supplier to them and they pay in ful......”

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May 29,2024
Minithumbup
By: 'nick'
May 29,2024
0 people found
this helpful
We are a supplier to them and they pay in full and on time...
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“Excellent service great staff especially Elli......”

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Apr 05,2024
Minithumbup
By: 'Mandy'
Apr 05,2024
0 people found
this helpful
Excellent service great staff especially Ellie who helped speed things up for my friends daughter, also sorted out the WiFi....
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“Shockingly bad customer service, inflexible a......”

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Sep 05,2023
Minithumbdown
By: 'Mark'
Sep 05,2023
0 people found
this helpful
Shockingly bad customer service, inflexible and unhelpful. I would never use them again...
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“Excellent Agents...”

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Apr 12,2021
Minithumbup
By: 'Pat'
Apr 12,2021
0 people found
this helpful
I've been a landlord for over 20 years and never had such fantastic service. These guys know what they're doing and are very proactive. I wouldn't want to go anywhere else....
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“A first rate experience...”

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Jan 25,2019
Minithumbup
By: 'Boyd'
Jan 25,2019
1 people found
this helpful
We came to Harringtons after nearly 20 years of letting our student house ourselves, and it has been a blessed relief! They have been understanding, cooperative and professional in all our dealings, and especially so in unpleasantnesses inevitable over money, in arranging and overseeing work on ...
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Comment on agent fees
Fees are in the range for those who own more than one property. For those who only own one, as we did, it was a permanent niggle in having to pay a monthly supplement until it was possible to raise the rent over time to the minimum the agency required.
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“Harringtons were able to let me properties quickly and easily ......”

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Apr 02,2018
Minithumbup
By: 'AndrewP'
Apr 02,2018
0 people found
this helpful
Harringtons were able to let me properties quickly and easily giving great service and great value. I have used them for several years and they have always been excellent....
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Comment on agent fees
Very good value
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“I have found Harringtons an excellent agency especially now staffing ......”

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Dec 15,2017
Minithumbup
By: 'Mrs'
Dec 15,2017
1 people found
this helpful
I have found Harringtons an excellent agency especially now staffing has stabilised. They have been very responsive to my requests and I must commend:- Lee for managing the finances, Jessica and Ellie for managing the viewing and renting of the property and Ann for ...
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Comment on agent fees
Competitive
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“Really helpful and friendly and found us buyers quickly. Jessica ......”

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Sep 20,2017
Minithumbup
By: 'Rachel'
Sep 20,2017
0 people found
this helpful
Really helpful and friendly and found us buyers quickly. Jessica had good local knowledge too Which helped when showing people around....
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Comment on agent fees
Good that they were fixed - would have preferred the original figure given to include VAT
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“The staff were very professional, efficient and helpful. Both very ......”

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Aug 30,2017
Minithumbup
By: 'David'
Aug 30,2017
1 people found
this helpful
The staff were very professional, efficient and helpful. Both very easy to talk to and deal with and reacted to queries instantly. Good work girls...
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“Professional in everyway, very friendly and very proactive, nothing is ......”

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May 18,2017
Minithumbup
By: 'Paul'
May 18,2017
1 people found
this helpful
Professional in everyway, very friendly and very proactive, nothing is to much trouble, I would recommend they all day long...
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Comment on agent fees
Excellent
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“Both girls are very friendly and cooperative and did their ......”

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May 13,2017
Minithumbup
By: 'Mary'
May 13,2017
1 people found
this helpful
Both girls are very friendly and cooperative and did their utmost to accommodate me on my numerous visits to the property I was buying, Any telephone queries I had were dealt with promptly and efficiently....
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Comment on agent fees
Good
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“Great to have Kat back again after her maternity leave, ......”

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Feb 24,2017
Minithumbup
By: 'Ian'
Feb 24,2017
1 people found
this helpful
Great to have Kat back again after her maternity leave, her lovely cheery countenance brightens up the room and her manner is pleasant and professional...
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Comment on agent fees
Good
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“Harringtons let my properties in a very quick and professional ......”

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Feb 14,2017
Minithumbup
By: 'AndrewP'
Feb 14,2017
1 people found
this helpful
Harringtons let my properties in a very quick and professional manner and gave me confidence throughout the process. They are always easy to contact and genuinely happy to help....
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Comment on agent fees
For the service provided Harringtons provided excellent Value
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“Craig and Jessica are both outstanding. They provide highly efficient ......”

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Feb 14,2017
Minithumbup
By: 'Patricia'
Feb 14,2017
2 people found
this helpful
Craig and Jessica are both outstanding. They provide highly efficient and professional service with a smile, always pleasant and responsive to queries. They let the property very quickly because they know the market and thus are able to provide accurate advice and guidance always....
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Comment on agent fees
Good
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“Well where do I begin!!First of all lack of ......”

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Oct 14,2015
Minithumbdown
By: 'Disappointed'
Oct 14,2015
5 people found
this helpful
Well where do I begin!! First of all lack of communication on the agency's behalf they did not notify us of which office to attend to sign the contract. Although in the email sent by the agent it stated the Durham office address below the ...
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By: Lee
Oct 14, 2015
View all comments (1)
Thank you for your feedback. Dave left our employment a couple of weeks ago. As I said to you in our meeting last night, the Landlord is paying for your dehumidifier which was confirmed again today by email, the issues with the toilet and the shower, the plumber was instructed straight away, and these issues have been fixed. With regards to the damp, it is an old house, and gable end, and it is important to keep it well ventilated and warm. The landlord is also planning to repoint and seal t ...

“I contacted the agent by telephone to arrange to pick ......”

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Sep 28,2015
Minithumbdown
By: 'Disgruntled'
Sep 28,2015
4 people found
this helpful
I contacted the agent by telephone to arrange to pick up my key on a Saturday. They told me that the branch was closed on Saturdays but they would leave the key at Dunelm Store next door for me to collect. They asked me to ...
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What agent could do to change your mind?
Left the key as they said they would. Answered the emergency query.
Attached Filesnbsp;
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“arranged deposit - yes chose one of the cheapest rooms ......”

Share on :
Oct 02,2014
Minithumbdown
By: 'carson'
Oct 02,2014
5 people found
this helpful
arranged deposit - yes chose one of the cheapest rooms - but a catalogue of woes 1. No furniture 2. Missing Bannister railing 3. No light - was told to go and buy a bulb - still no light - 4. No WIFI 5. Peeling laminate flooring looked in a ...
read full review
What agent could do to change your mind?
actually honoured their part of the contract for a furnished room with wifi - a normal bog standard cheap student let
Attached Filesnbsp;
Comment on agent fees
do not know as Harringtons took deposit and months rent up front and refuse to do anything like put furniture in the room as has been paid for in the contract saying it is the Landlords decision - and the more I spoke to Margaret the less time she had, she kept saying reasonable time stressing that she wouldn't be able to contact the Landlord - they only part managed - they didn't part manage the taking of the deposit and rent. Also the room has had 3 differing prices it has been advertised for 75 70 50 they have a glib answer for everything
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible service. They double booked my room and ignored my ......”

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Sep 21,2014
Minithumbdown
By: 'Annoyed'
Sep 21,2014
5 people found
this helpful
Terrible service. They double booked my room and ignored my contact attempts. I was forced to sleep rough for 3 days. Would not reccommend ....
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“My initial interest in Harrington's was when I was looking ......”

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Aug 03,2013
Minithumbup
By: 'Lee'
Aug 03,2013
4 people found
this helpful
My initial interest in Harrington's was when I was looking for a flat to rent in Durham and a result of their lack of a admin fee. In the Durham area, as far as I know Harringtons are the only letting agents who do not ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 30/10/2017 by allAgents

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