Belvoir
Loughborough, LE11
4.4/5, 23 reviews
78% recommended
100% sales valuation accuracy
100% sales fee satisfaction
www.moneypenny.com

“I tried to write this review on the official Belvoir ......”

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Sep 21,2014
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By: 'Anonymous'
Sep 21,2014
2 people found
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I tried to write this review on the official Belvoir Website but you can only publish reviews after the management has approved it.

We have been renting with Belvoir for nearly a year and our experience is very mixed. I find all the reviews in their official website quite biased and hence I am writing to describe our experience.

Loughborough is an interesting letting market and not many letting agents, so the market is predominantly controlled by the landlords. If you are a landlord I would image Belvoir is a very good one, but not so good if you happen to be a tenant.

They have introduced a new clause to their contract for professionally cleaning all carpets at the end of the tenancy even if you do not have any pets, children etc. They would not accept carpet steam cleaned by hired equipment, so you will be looking at at least £100 at the end of the tenancy for cleaning the carpets.

The letting staff can be very difficult during the checkout procedure and you have make a convincing case with evidence (photos, written documents) for normal wear and tear. DPS check-out can also take more than 3 weeks in some cases, whereas in the past I managed to get things sorted within a week after the inspection.

The branch management is professional but in case of any repair, dispute, maintenance will be leaning more towards the landlords' side than the tenants.
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Latest Reviews

View all Reviews 23
25th Nov 2024
reviewed by 'Mohsin'
“I was able to rent a property recently in Loughborough through Belvoir. I am thankful to Ms. Laura Hogg for ......”
19th Aug 2024
reviewed by 'Dan'
“I have found Belvoir Loughborough to be a proactive and flexible letting agent. They are communicative and I have had ......”
14th Oct 2022
reviewed by 'Sara'
“I have been with Belvoir Loughborough for 14 years as a landlord and more recently have used them to sell my ......”
25th Jul 2022
reviewed by 'Patrick Gregson'
“Very easy - No issues with this letting agency at all - very helpful throughout the whole process - very ......”
24th Jul 2022
reviewed by 'Tincuta'
“I bought recently an apartment and Ash was agent. He was very supportive in providing the necessary information. He followed ......”
20th Jul 2022
reviewed by 'Jeff'
“Ash Holden and his team at Belvoir Lets in Loughborough have given me exceptional service, with the team making you ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
62A Ashby Road
Loughborough
Leicestershire
LE11 3AE
01509 260777, 01509 260888

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £123,000 £325,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 7 5 2 0 1 0 0 0
Areas covered
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  • Block Management
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“Smooth and highly professional services...”

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Nov 25,2024
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By: 'Mohsin'
Nov 25,2024
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I was able to rent a property recently in Loughborough through Belvoir. I am thankful to Ms. Laura Hogg for her cooperation during the entire process and making it a hassle free and smooth experience. She was always attentive and responded swiftly to the queries ...
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“Belvoir Loughborough...”

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Aug 19,2024
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Ash
By: 'Dan'
Aug 19,2024
0 people found
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I have found Belvoir Loughborough to be a proactive and flexible letting agent. They are communicative and I have had a stress free tenancy period....
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“A great service for lettings and sales...”

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Oct 14,2022
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Ash
By: 'Sara'
Oct 14,2022
0 people found
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I have been with Belvoir Loughborough for 14 years as a landlord and more recently have used them to sell my property. Ash Holden and Dillan Nell have been incredibly efficient in getting the property marketed, viewed and sold quickly. They have been communicative and supportive ...
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“Would recommend!...”

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Jul 25,2022
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Ash
By: 'Patrick Gregson'
Jul 25,2022
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Very easy - No issues with this letting agency at all - very helpful throughout the whole process - very good service and very responsive whenever there was an issue with the flat....
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“I bought recently an apartment and Ash was ag......”

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Jul 24,2022
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Ash
By: 'Tincuta'
Jul 24,2022
0 people found
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I bought recently an apartment and Ash was agent. He was very supportive in providing the necessary information. He followed the selling process and brought clarifications when they were need it. From beginning until the end he was very professional....
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“Ash Holden and his team at Belvoir Lets in Lo......”

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Jul 20,2022
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Ash
By: 'Jeff'
Jul 20,2022
0 people found
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Ash Holden and his team at Belvoir Lets in Loughborough have given me exceptional service, with the team making you feel welcome as soon as you enter the branch. Good service from a professional team make all the difference in the market place and I ...
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“Fay from Belvoir has been a lifesaver for me ......”

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May 09,2022
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Fay
By: 'Sally'
May 09,2022
0 people found
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Fay from Belvoir has been a lifesaver for me and my flatmate, helping us secure a rental after our first property fell through just a week before we were due to move in. She was so supportive over a few very stressful months, always at ...
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“Fay from Belvoir was very supportive and went......”

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May 09,2022
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Fay
By: 'CJ'
May 09,2022
0 people found
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Fay from Belvoir was very supportive and went above and beyond to ensure that we found the right property. She was very good at communicating throughout the process from start to finish....
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“Dealing with Ash Holden at Belvoir was a grea......”

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Feb 09,2022
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Ash
By: 'John'
Feb 09,2022
0 people found
this helpful
Dealing with Ash Holden at Belvoir was a great experience right from the start. He gave me lots of good advice and help. Nothing was too much trouble and he kept me informed of what was happening throughout. A sale was agreed very quickly and ...
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“Pros: -quick with moving in procedure.-quick response to emails, ......”

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Mar 10,2017
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By: 'tenant'
Mar 10,2017
0 people found
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Pros: -quick with moving in procedure. -quick response to emails, texts, phone calls -good with maintenance issues Cons -show attitude and get rude when you complain, don't talk face to face over issues and use emails texts. -their service is not customer oriented -fail to ...
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“I tried to write this review on the official Belvoir ......”

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Sep 21,2014
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By: 'Anonymous'
Sep 21,2014
2 people found
this helpful
I tried to write this review on the official Belvoir Website but you can only publish reviews after the management has approved it. We have been renting with Belvoir for nearly a year and our experience is very mixed. I find all the reviews in ...
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“Pros-Moved in quickly-Flexible when we needed to stay a month ......”

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Sep 16,2014
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By: 'Ed'
Sep 16,2014
1 people found
this helpful
Pros -Moved in quickly -Flexible when we needed to stay a month longer than anticipated -Some staff completely professional Cons -Unscheduled viewings. On several occasions people just showed up at our property and let themselves in when we were in bed or watching TV. I ...
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What agent could do to change your mind?
Been better organised. Had a long term view of me as a customer instead of a short term view of profit over people.
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“In early 2002 I moved out of my house in Loughborough ......”

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Jun 13,2013
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Jim
By: 'Stubby3000'
Jun 13,2013
0 people found
this helpful
In early 2002 I moved out of my house in Loughborough and prepared to relocate to Australia. After doing some research I found that Belvoir lettings was the only available LETTING ONLY agent in the area - thus I chose them because I thought they would ...
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By: Jim Mitchell
Jun 17, 2013
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Thank you for your kind comments and we're very pleased our service has worked well for you. We deal with a number of overseas clients and it's good to get feedback from a long standing client - I shall pass on your comments to everyone in the office. ...

“Belvoir have managed my properties for 15 years. They are excellent ......”

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Mar 28,2013
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By: 'Roger'
Mar 28,2013
0 people found
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Belvoir have managed my properties for 15 years. They are excellent because they take all the hastle of property management away from me. They have a great record of minimising voids and are very proactive on improvements needed...
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“I don't normally write reviews however, from the outset we ......”

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Feb 04,2013
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Carol
By: 'Jenny'
Feb 04,2013
1 people found
this helpful
I don't normally write reviews however, from the outset we have been really impressed with Belvoir Lettings in Loughborough and we felt that they deserved a bit of thanks for all their hard work, in particular Carol, the Branch Manager, who has been great and ...
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By: Belvoir Loughborough
Mar 14, 2013
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Thank you for your kind comments and we're very glad you've been happy with our service. Thank you again. ...

“Due to a sudden change of circumstances in my family ......”

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Jan 30,2013
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By: 'Martin'
Jan 30,2013
2 people found
this helpful
Due to a sudden change of circumstances in my family life I found myself needing to urgently find rental accomodation in Loughborough. On visiting many letting agents in the town, Belvoir came to my rescue with their professional service and friendly staff. Having limited contacts ...
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“I have been a tenant with Belvoir Loughborough since March 1998.......”

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Jan 26,2013
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Jim
By: 'Tony'
Jan 26,2013
2 people found
this helpful
I have been a tenant with Belvoir Loughborough since March 1998. I have always found them to be good at what they do. When I have problems eg. leaking radiators,fences blown down etc. I telephone (more E-mail now) and have a response, usually within hours, ...
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“This week we have been forced to move out of ......”

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Jan 24,2013
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By: 'Beatrice.'
Jan 24,2013
4 people found
this helpful
This week we have been forced to move out of our rented property as the boiler has broken for the second time in a month and Belvoir took away the electric fan heaters we had been using. It is 7 degrees inside the property and absolutely ...
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By: Belvoir
Mar 19, 2013
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We were disappointed that this tenant felt she had to leave such comments and that there are inaccuracies in this review. The vast majority of tenants understand that agents have to act on the advice of qualified engineers when dealing with gas fired heating faults. Sometimes, as in this case, more than one consecutive fault can occur and inevitably this delays the final resolution. In this particular case we did manage to achieve a satisfactory final outcome. A fairer reflection of our high sta ...

“I have had such a great first experience in the ......”

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Jan 24,2013
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Carol
By: 'Mr'
Jan 24,2013
1 people found
this helpful
I have had such a great first experience in the letting industry thanks to Belvoir loughborough. I had my flat on the market with belvoir for 3 days before the first interested party viewed it. I was kept in the loop at every stage of the ...
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“Jim greeted me at the house and went through their ......”

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Jan 22,2013
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Jim
By: 'Rosie'
Jan 22,2013
1 people found
this helpful
Jim greeted me at the house and went through their wide range of tenant find and management services. He was extremely professional and I felt totally confident in their ability to manage the renting of the house. He introduced me to their team of plumbers/...
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“Belvoir have looked after our property for nearly ten years, ......”

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Nov 07,2012
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Jim
By: 'Carol'
Nov 07,2012
2 people found
this helpful
Belvoir have looked after our property for nearly ten years, throughout that time they have been brilliant agents, in both finding and checking out appropriate tenants and maintaining that care of our property was taken by the tenant. If ever there was a problem maintenance ...
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“I was a tenant with this company for 2 years and ......”

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Dec 06,2011
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By: 'Joanne'
Dec 06,2011
4 people found
this helpful
I was a tenant with this company for 2 years and from the moment I called them about a property I was interested in their customer service was excellent, I had never rented a property before and they gave me all the advice and direction I ...
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“First class agency, all aspects of tenant-finding and property management. ......”

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Dec 03,2011
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Jim
By: 'Hockley'
Dec 03,2011
3 people found
this helpful
First class agency, all aspects of tenant-finding and property management. GM is Jim Mitchell, experienced, professional and on the ball....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Belvoir, Loughborough LE11 3AE



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