100% lettings valuation accuracy
25% lettings fee satisfaction
Sep 19,2014
Sep 19,2014
2
people found
this helpful
this helpful
My fiancee and I have rented a one-bed flat in Richmond via Featherstone Leigh, which are property managing as well. During our first month, we've encountered the following issues: the washing machine did not work, the oven and hob were in a bad working condition, the faucet in the bathroom is loose, the sewage pipes below the sink are clogged and smelly, the TV aerial is defected and the micorowave was in a appalling condition.
Furthermore, when being showed the property I was told the entire flat was going to be repainted and the terrace was going to be replaced (rotten and dangerous to walk on currently).
In the meantime, the flat has not been painted and the terrace has not been replaced, as the agency says it's not mandatory. We had to wait for 1 entire month to get the washing machine replaced, which then of course required us to get our laundry done outdoors (we were not allowed do deduct the substantial cost from our rent). Furthermore, we have been ignored when it comes the faucet in the bathroom. The sewage pipes under the sink have not been fixed... The list is endless.
Finally, I feel Featherstone Leigh does NOT manage tenancies reasonably and morally. They will squeeze every penny they can out of you... Have never had a landlord that is so strict and so micro-managing in my life. AWFUL EXPERIENCE!!!
Furthermore, when being showed the property I was told the entire flat was going to be repainted and the terrace was going to be replaced (rotten and dangerous to walk on currently).
In the meantime, the flat has not been painted and the terrace has not been replaced, as the agency says it's not mandatory. We had to wait for 1 entire month to get the washing machine replaced, which then of course required us to get our laundry done outdoors (we were not allowed do deduct the substantial cost from our rent). Furthermore, we have been ignored when it comes the faucet in the bathroom. The sewage pipes under the sink have not been fixed... The list is endless.
Finally, I feel Featherstone Leigh does NOT manage tenancies reasonably and morally. They will squeeze every penny they can out of you... Have never had a landlord that is so strict and so micro-managing in my life. AWFUL EXPERIENCE!!!
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Latest Reviews
19th Jul 2019
reviewed by 'Karina'
8th May 2015
reviewed by 'Pavel'
19th Sep 2014
reviewed by 'Eva'
Opening Hours
Address
Featherstone Leigh
24 Red Lion Street
Richmond
Greater London
TW9 1RW
020 8940 2332
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 25% | £1,500 | £2,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 19,2019
Jul 19,2019
0
people found
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sharks who took it upon themselves to switch my energy supplier to Spark for a financial kickback without my authorisation....unscrupulous...
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Jul 12,2017
Jul 12,2017
3
people found
this helpful
this helpful
Terrible service from FL. They have frequently changed my property manager without telling me or passing on any information with issues experienced. It took them 4 months to fix an issue with a tv, the issue reappeared and was reported to them over 7 months ago with ...
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May 08,2015
May 08,2015
4
people found
this helpful
this helpful
After having problems with our house(multiple leaks from the roof and bathroom) we complained to the agency and got promised that everything will get sorted almost immediately. After 6 months of complaining they came over and put one of OUR OWN bin bags to cover ...
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What agent could do to change your mind?
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Comment on agent fees
fees dont justify the service i was provided
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Sep 19,2014
Sep 19,2014
2
people found
this helpful
this helpful
My fiancee and I have rented a one-bed flat in Richmond via Featherstone Leigh, which are property managing as well. During our first month, we've encountered the following issues: the washing machine did not work, the oven and hob were in a bad working condition, ...
read full review
read full review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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