Miles & Barr
Cliftonville, Margate, CT9
2.5/5, 15 reviews
20% recommended
50% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction

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“This has to be the very worst agent ever. We ......”

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Aug 16,2014
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By: 'Suzy'
Aug 16,2014
4 people found
this helpful
This has to be the very worst agent ever. We were shown around the property by Zara who was on her mobile texting the entire half hour viewing, and she said not a word! I put an offer in on the property and rang 5 days later to find out about it, and was met with "is it about the property" wtf? Then I was informed the offer wasn't put forward as their company like to know you have a mortgage offer (AIP) before putting an offer forward, again wtf? Since when do agents take it upon themselves to be so selective, and more importantly why wasn't I informed of this anomaly when i placed the offer, and then wait 5 whole days to find out. I am so pleased the seller removed this agent as their selling agent. There is some justice. I looked at another property with another branch, and sorry to say a similar lackadaisical experience ensued with them. This was with their Hayling Island branch, total mis description of the property with a negotiator called David. I have written to Steve Barr and I have informed The Property Ombundsman of this dire agent. I am now mail shooting properties direct in the hope of finding my new home.
What agent could do to change your mind?
They could have done their job PROPERLY and PROFESSIONALLY.
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Latest Reviews

View all Reviews 15
18th Jan 2022
reviewed by 'Lyn'
“My husband and I would like to share our customer service Experience we received from Annie Collier at the Cliftonville ......”
30th Jun 2021
reviewed by 'Charlotte'
“After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was ......”
30th Jun 2021
reviewed by 'Charlotte'
“After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was ......”
18th Jan 2021
reviewed by 'Jayne'
“Miles and Barr, Cliftonville are selling the property my elderly parents live in (rented). Bradley went out of his way ......”
30th Apr 2019
reviewed by 'Disheartened'
“I spoke to a chap called Adam in the Cliftonville Branch and was less than impressed by his arrogant, better ......”
7th Sep 2018
reviewed by 'VRJ21'
“Although part of the wider M and B chain, they were unhelpful in being able to send information to another ......”
Opening Hours
  • Monday: 08:00 - 18:00
  • Tuesday: 08:00 - 18:00
  • Wednesday: 08:00 - 18:00
  • Thursday: 08:00 - 18:00
  • Friday: 08:00 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: 10:00 - 16:00
Address

Miles & Barr
155-157 Northdown Road
Cliftonville,Margate
Kent
CT9 2QY
01843 231222

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 75% £215,000 £349,999
Lettings 0% 50% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 2 0 0 2 1 1 7
Areas covered
  • CT9
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Recognition...”

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Jan 18,2022
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Annie
By: 'Lyn'
Jan 18,2022
0 people found
this helpful
My husband and I would like to share our customer service Experience we received from Annie Collier at the Cliftonville Branch . Annie has a professional manner , speaking on the telephone and face to face . She has good knowledge of her job is respectful of the ...
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“After spending weeks talking to rude agents, ......”

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Jun 30,2021
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Reece
By: 'Charlotte'
Jun 30,2021
0 people found
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
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“After spending weeks talking to rude agents, ......”

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Jun 30,2021
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Reece
By: 'Charlotte'
Jun 30,2021
0 people found
this helpful
After spending weeks talking to rude agents, who never called back or immediately put me off a sale, it was amazing to speak to Reece Gumm. He offered us a property that was new to market and met our requirements immediately. Truly friendly, polite and ...
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“Miles and Barr, Great customer service...”

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Jan 18,2021
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Bradley
By: 'Jayne'
Jan 18,2021
0 people found
this helpful
Miles and Barr, Cliftonville are selling the property my elderly parents live in (rented). Bradley went out of his way on Saturday to help my parents , scanning in ID documents and then emailing them to me so that I can begin the process of relocating ...
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“Bad Additude...”

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Apr 30,2019
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Adam
By: 'Disheartened'
Apr 30,2019
4 people found
this helpful
I spoke to a chap called Adam in the Cliftonville Branch and was less than impressed by his arrogant, better than thou attitude and condescending tone. Needless to say I won't be having my property valued by them and will choose another agent...
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Comment on agent fees
Not sure
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“Although part of the wider M and B chain, they ......”

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Sep 07,2018
Minithumbdown
By: 'VRJ21'
Sep 07,2018
0 people found
this helpful
Although part of the wider M and B chain, they were unhelpful in being able to send information to another branch. They could cost their own company thousands of pounds because of their strange business model....
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Comment on agent fees
Fees like most agents, the word scam comes to mind. This company state that if references fail they will keep your referencing fees plus your holding deposit which is a full months rent. That is likely to be over £1000 just for applying for a property.
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“I am appalled at the way you run a business. ......”

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Mar 12,2018
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By: 'Appalling'
Mar 12,2018
3 people found
this helpful
I am appalled at the way you run a business. I never got so much as a phone call or email or anything after visiting and giving me a Valuation !! Or a confirmation of taking on my property. On top of that you left my ...
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Comment on agent fees
Bad
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“Possibly the worst agents in the area. Viewed property on ......”

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Dec 20,2017
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By: 'TJ'
Dec 20,2017
6 people found
this helpful
Possibly the worst agents in the area. Viewed property on Thursday, offered asking price which was accepted Friday morning. Fitted all sellers needs as we had no chain and they had been let down and needed quick sale. So Monday arrives and a short call ...
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“not on buyers side! wasted our time twice now. we ......”

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Aug 30,2017
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By: 'Jerry'
Aug 30,2017
4 people found
this helpful
not on buyers side! wasted our time twice now. we have traveled from London just to have cancellation call 10min before viewing! Requested to view other flat on other occasion - was told they have no one to show us as they are "extremely busy". ...
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“Although the approach of the valuer seemed to be genuine, ......”

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Dec 16,2016
Minithumbdown
By: 'Mado'
Dec 16,2016
2 people found
this helpful
Although the approach of the valuer seemed to be genuine, I quickly discover that in fact he was only interested in having my listing!! So ....too high a price to start with coupled with a very bad text in the ad, my house did not ...
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“Have contacted both Ramsgate and Margate offices a few times ......”

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Nov 18,2014
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By: 'amoo'
Nov 18,2014
4 people found
this helpful
Have contacted both Ramsgate and Margate offices a few times now. I would be pretty upset if my own property was being marketed in this way, as they seem to be confused and not know what they have on the market, they can't answer questions, ...
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What agent could do to change your mind?
Start complying with EPC regulations. Answer prospective buyers questions, be organised and communicate better.
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“This has to be the very worst agent ever. We ......”

Share on :
Aug 16,2014
Minithumbdown
By: 'Suzy'
Aug 16,2014
4 people found
this helpful
This has to be the very worst agent ever. We were shown around the property by Zara who was on her mobile texting the entire half hour viewing, and she said not a word! I put an offer in on the property and rang 5 days ...
read full review
What agent could do to change your mind?
They could have done their job PROPERLY and PROFESSIONALLY.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Had a viewing on a lovely property this morning. When ......”

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Oct 24,2012
Minithumbdown
By: 'Tori'
Oct 24,2012
2 people found
this helpful
Had a viewing on a lovely property this morning. When I mentionned who it was on with while in the staffroom at work, I got a loud "oooohhh" followed by advice to "avoid like the plague". However, I thought I'd make up my own mind ...
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What agent could do to change your mind?
Not told lies and had some basic knowledge on the property.
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“Spent a Saturday with this branch who arranged six viewings ......”

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Jul 19,2012
Minithumbup
By: 'Amazed3'
Jul 19,2012
0 people found
this helpful
Spent a Saturday with this branch who arranged six viewings for us and a dedicated person to take us around as we do not know the area very well. All information was to hand and we received excellent service. other agents could learn a lot ...
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“First of all I called Miles and Barr to arrange ......”

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Feb 29,2012
Minithumbdown
By: 'Gary'
Feb 29,2012
4 people found
this helpful
First of all I called Miles and Barr to arrange a viewing of a property for myself to buy in margate. They said thats fine and we arranged a time (2:30) to meet so that we could go inside and view the property. I drove all ...
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What agent could do to change your mind?
The communication and organisation could of been alot better.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:42 PM 13/11/2017 by Lewis

Awards won by Miles & Barr, Margate CT9 2QY



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