“I would not recommend dealing with this agency. I booked ......”
1 Star Review
Aug 11,2014
By:
'Amit'
Aug 11,2014
Branch: London, 224 High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E11
Branch: London, 224 High Road
Lettings (as a Tenant)
Postcode: E11
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I would not recommend dealing with this agency. I booked a house at Leytonstone and was told that I will be getting a call from their agent on the paperwork etc. I went to their office and gave my card details etc. and the information they required to book and close the loop. They also committed that the property will be taken out of the listing immediately.
However, to my surprise and shock (I stopped searching for more properties and refused other viewings) I didn't hear back from this agency and my suspicion was confirmed when I called back and was rudely told that the flat I intended on renting has already been rented to someone who has paid full years rent. I wasted precious time and now back to square one!
I called the agent I was in touch with and he very casually told me that his manager should have informed me on time but must have forgotten. The way the whole process has been handled - is extremely uncalled for and downright mean to say the least.
What agent could do to change your mind?
Very unprofessional and uncourteous. Did not have the courtesy and professionalism to keep me informed till the last moment. I wasted my time and effort in dealing with this agency and would recommend caution in dealing with them. I would say Avoid them if possible!
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