50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Aug 08,2014
Aug 08,2014
5
people found
this helpful
this helpful
Winkworth have the most unprofessional, negligent people working for them. When I moved into my flat, 1 year ago I could see water damage had formed in certain areas. Not only was it ugly, but also made me wonder about mould and structural issues. After asking to have it addressed about 5 times the first month, it continued to get worse. After sending photos, people from Winkworth came to see it a number of times. I asked consistently every few weeks for 9 MONTHS to have it fixed since it became exponentially worse. Eventually one day, the ceiling caved in entirely, leaving a hole with a circumference of 1.5 meters. This is the worst example, but I have also had my tenant rights tossed aside time and time again when they refuse to call me to let me know workers will be coming by, simply giving them the keys to enter at any time. Sometimes when I have been indecent! No matter how big or small the issue is, these people are so unprofessional. Many other things needed to be fixed in the flat too, but they never will be, because of how slow and terrible they are. Given that I have an 18 month lease and pay quite expensive rent for my posh flat, this is unacceptable. I could never recommend them to anyone. Yes they may have some nice properties, but they only care about their fees. Several times in fact they have tried to squeeze out extra money from me, making up ridiculous things to charge me for, only to back down when I tell them I do not owe them any money. I feel badly for those who live in their properties and do not stand up to them, they are the scum of letting agents in my opinion. Will never rent from them again.
What agent could do to change your mind?
Return phone calls, and do the job they are paid for! Not letting issues go on for 9 months until the tenant is put in danger by structural collapses. To make repairs, people do not need to enter the flat on 9 occasions so that they can get the cheapest quote.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Nov 2021
reviewed by 'Amit Kahana'
12th Nov 2021
reviewed by 'Amit Kahana'
27th Aug 2019
reviewed by 'Tom'
8th Aug 2014
reviewed by 'Charlie'
Opening Hours
Address
Winkworth
106 Highbury Park Highbury
Islington,London
Greater London
N1 ONY
020 7989 7000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £2,500 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 15,2021
Nov 15,2021
0
people found
this helpful
this helpful
I used Winkworth to find a tenant for my property and manage it. It has been a horrendous experience and I would recommend choosing pretty much any other agency. I needed to do some work for an electricity certificate and they brought a supplier which ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 12,2021
Nov 12,2021
0
people found
this helpful
this helpful
I used Winkworth to find a tenant for my property and manage it. It has been a horrendous experience and I would recommend choosing pretty much any other agency. I needed to do some work for an electricity certificate and they brought a supplier which ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2019
Aug 27,2019
0
people found
this helpful
this helpful
I was very impressed by the service I received. Katherine the manager is excellent! They found a lot of potential buyers for us and helped progress the sale quickly....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2017
Jul 27,2017
2
people found
this helpful
this helpful
Very disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up ...
read full review
read full review
Comment on agent fees
Nothing wrong with the fees
Was this helpful?
Yes
Yes
Aug 08,2014
Aug 08,2014
5
people found
this helpful
this helpful
Winkworth have the most unprofessional, negligent people working for them. When I moved into my flat, 1 year ago I could see water damage had formed in certain areas. Not only was it ugly, but also made me wonder about mould and structural issues. After asking ...
read full review
read full review
What agent could do to change your mind?
Return phone calls, and do the job they are paid for! Not letting issues go on for 9 months until the tenant is put in danger by structural collapses. To make repairs, people do not need to enter the flat on 9 occasions so that they can get the cheapest quote.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
