50% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
Aug 04,2014
Aug 04,2014
9
people found
this helpful
this helpful
Our property was let by Harrison Ingram Thamesmead four years ago. We recently gave notice to the tenants using the advice of the agents. Although the appropriate notices were served the tenants are still in our house to date and are in rent arrears. I went into the office yesterday afternoon to discuss with Tim whether there is anything else we as landlords can do. He had customers at his desk when I walked in so I waited. He did not address me by my name and did not invite me to his desk to take a seat. He was very unprofessional, rude and acted as if I was bothering him. I told him that if that was the attitude that he was going to display then I will have to go. He answered after me that I should go then and shouted rude remarks after me.
Comment on agent fees
He charged us a fee for filing the possesion order of our property to the courts. We did not see any document with the fee printed on it for this service - we were told by word of mouth. We have no idea if we were charged over or under. We are necessarily saying that we have been overcharged or undercharged.
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Latest Reviews
11th Mar 2019
reviewed by 'darren'
Opening Hours
Address
HI-Residential
18 Joyce Dawson Way, Thamesmead Town Shopping Centre
Thamesmead,London
Greater London
SE28 8RA
0208 312 4111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £329,000 | £329,000 |
| Lettings | 50% | 99% | £1,000 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 16,2023
Oct 16,2023
0
people found
this helpful
this helpful
I had the unfortunate experience of dealing with Hi-Residential when trying to buy a house. Throughout the entire process, their unprofessionalism and lack of transparency left me utterly frustrated and deeply disappointed.
From the very beginning, Hi-Residential continuously provided conflicting information regarding the status of ...
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Mar 11,2019
Mar 11,2019
0
people found
this helpful
this helpful
what can we say ? well Simon did what he said he would do and got us a good price for house. always on the phone keeping us up todate with how things were moving and if you could only get hold of his answer machine ...
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Comment on agent fees
fees were good
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Aug 04,2014
Aug 04,2014
9
people found
this helpful
this helpful
Our property was let by Harrison Ingram Thamesmead four years ago. We recently gave notice to the tenants using the advice of the agents. Although the appropriate notices were served the tenants are still in our house to date and are in rent arrears. I ...
read full review
read full review
Comment on agent fees
He charged us a fee for filing the possesion order of our property to the courts. We did not see any document with the fee printed on it for this service - we were told by word of mouth. We have no idea if we were charged over or under. We are necessarily saying that we have been overcharged or undercharged.
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Aug 05,2011
Aug 05,2011
5
people found
this helpful
this helpful
Now they are trading as Hi-residential same team same unprofessional approach. Used them for letting service and they did not fulfill their obligation to look after the house. A neighbour brought our attention to how the house was being abused otherwise the agent would have ...
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What agent could do to change your mind?
Sell the business to a group of trained and qualified estate agentsAttached Filesnbsp;
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Mar 29, 2019
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(1)
I agree completely I would never refer this agency to any friend. Poor customer service . People are not helpful they raise their voices to costumer over the phone. Management is so rude are other staff,. Therefore, we can't ask much from employees..Long process , technology that is backwards for someone who does not have computer. They assume you know everything. A BIG NO NO! ...
“Very Unprofessional ! In April 2006 Harrison Ingram Thamesmead accepted my offer ......”
Jul 02,2011
Jul 02,2011
6
people found
this helpful
this helpful
Very Unprofessional ! In April 2006 Harrison Ingram Thamesmead accepted my offer and closed the deal at £220,000 on a Detatched House in Greenhaven drive London. It was friday nearly 5pm and I was told to visit them on monday for the paperwork. On monday, I was told ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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