0% sales valuation accuracy
0% sales fee satisfaction
Aug 04,2014
Aug 04,2014
3
people found
this helpful
this helpful
The worst experience of my life! Incompetent agents and conveyancing team , the made various cock ups in the Cannock branch , we sold in January and still waiting in August for the sale to go through and 3 buyers later. I have spoken to many staff members they are constantly having restructuring , never knowing who your dealing with. I have phoned with urgent enquires , the person your trying to get hold of is always on another line , they say this cus they don't want to speak to you , they never return your call .never chase up buyers this is why we're on buyer number 3 , a couple who we have never accepted an offer from and never seen.i only noticed this due to the sudden name change on the conveyancing site, phone up " oh yeah they couldn't get the mortgage these are buying it now " the conveyancing team have so many different people dealing with my case " due to restructuring "i will never use these again !!
What agent could do to change your mind?
Return calls, be notified when someone us dealing with the sale. Be kept up to date.phone buyers when we ask them to to chase them up.Attached Filesnbsp;
Comment on agent fees
After getting in a rival agent after the first sale fell through db decided if we proceeded through our second offer through them they would match the rival agents fee.
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Latest Reviews
1st Dec 2017
reviewed by 'Many'
Opening Hours
Address
D B Roberts & Partners
1-3 Wolverhampton Road
Cannock
Staffordshire
WS11 1AP
01543 469966
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £146,500 | £146,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Dec 01,2017
Dec 01,2017
0
people found
this helpful
this helpful
We have recently completed the sale of a property that DB Roberts were selling...We have had the pleasure of dealing with Charlotte during this time...Charlotte has been very helpful and very professional and has worked hard to provide us with valuable information...our ...
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Comment on agent fees
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Was this helpful?
Yes
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Aug 04,2014
Aug 04,2014
3
people found
this helpful
this helpful
The worst experience of my life! Incompetent agents and conveyancing team , the made various cock ups in the Cannock branch , we sold in January and still waiting in August for the sale to go through and 3 buyers later. I have spoken to many staff members ...
read full review
read full review
What agent could do to change your mind?
Return calls, be notified when someone us dealing with the sale. Be kept up to date.phone buyers when we ask them to to chase them up.Attached Filesnbsp;
Comment on agent fees
After getting in a rival agent after the first sale fell through db decided if we proceeded through our second offer through them they would match the rival agents fee.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
