0% sales valuation accuracy
0% sales fee satisfaction
Jul 24,2014
Jul 24,2014
2
people found
this helpful
this helpful
Truly terrible customer service. We decide to short term rent whilst house hunting. We were shown the property by Andrew and agreed to rent. We were promised an inventory would be left for us, it wasn't. The property had not been cleaned, old mail was piled up behind the door. The gardens hadn't seen a lawn mower in months, on their inventory they'd ticked that they'd checked the smoke alarm but it was still malfunctioning as indeed it had been when we were shiwn around. We slept well at first until we realised it was due to the gas boiler leaking, they didn't believe us at first until Transco cut the gas off. Half the contents of the house didn't work and we were told to 'live with it'. The toilet leaked and after much asking they sent an imbecile to make it much worse. Hopeless customer service and a completely indifferent attitude. We would not rent or buy from them
What agent could do to change your mind?
Shown some interestAttached Filesnbsp;
Comment on agent fees
Their admin fees are extortionate
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Latest Reviews
16th Jun 2020
reviewed by 'Scott'
15th May 2015
reviewed by 'Katrina'
24th Jul 2014
reviewed by 'culcheth'
Opening Hours
Address
Edwards Grounds
455 Warrington Road
Culcheth,Warrington
Cheshire
WA3 5SJ
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 16,2020
Jun 16,2020
0
people found
this helpful
this helpful
BEWARE!!!
Thanks for your non-existent courtesy call to say that the property we had an offer accepted on, is now no longer going ahead.
You told me that the buyer would remove the property from the market as soon as a survey was instructed on ...
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May 15,2015
May 15,2015
3
people found
this helpful
this helpful
I cannot even start to describe the shoddiness of this company. Filthy house constant problems with bathrooms, front door, no heating or hot water for over a week, agents constantly no help whatsoever? Please please please do not ever use this pathetic company!!...
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Jul 24,2014
Jul 24,2014
2
people found
this helpful
this helpful
Truly terrible customer service. We decide to short term rent whilst house hunting. We were shown the property by Andrew and agreed to rent. We were promised an inventory would be left for us, it wasn't. The property had not been cleaned, old mail was ...
read full review
read full review
What agent could do to change your mind?
Shown some interestAttached Filesnbsp;
Comment on agent fees
Their admin fees are extortionate
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
