Crystal Palace, London, SE19
4.2/5, 54 reviews
83% recommended
33% sales valuation accuracy
50% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction

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“Coralie was brilliant and really helpful. There were no delays ......”

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Jul 22,2014
Minithumbup
By: 'rosalynsmith'
Jul 22,2014
0 people found
this helpful
Coralie was brilliant and really helpful. There were no delays in the process and she always answered all our questions, whatever they were.
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Latest Reviews

View all Reviews 54
3rd Oct 2022
reviewed by 'Esther'
“My family and l had a good experience using KFH Letting Agency . We found the Agent assigned to us very ......”
9th Feb 2021
reviewed by 'Aaliyah Notice'
“I received such good service at KFH and the agent Josh Mitchell. He was so helpful and very compliant with ......”
28th Oct 2019
reviewed by 'Anne'
“AVOID AT ALL COSTS- WORST SERVICE EVER.To summarise the following paragraphs: When we arrived at the KFH office ON ......”
21st Mar 2019
reviewed by 'witnessprotection123'
“We recently sold our house through KFH Crystal Palace and from the moment we signed the contract, we regretted it. ......”
12th Jan 2019
reviewed by 'Salah'
“Throughtout stress in finding right place was not easy till dependable estate agent Kaan helped me.Kaan has been outstanding ......”
22nd Mar 2018
reviewed by 'Tyrone'
“Me and my partner were property hunting for 3 months and just could not find anywhere convenient for our family. We ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Address

Kinleigh Folkard & Hayward
15-17 Westow Hill
Crystal Palace,London
Greater London
SE19 1TQ
020 8766 5920

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 50% £0 £0
Lettings 67% 67% £730 £3,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 37 1 2 1 1 0 0 7
Areas covered
  • CR7, SE19, SE20, SE26, SE25, SE27, SW16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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“My family and l had a good experience using K......”

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Oct 03,2022
Minithumbup
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Tiffany
By: 'Esther'
Oct 03,2022
0 people found
this helpful
My family and l had a good experience using KFH Letting Agency . We found the Agent assigned to us very efficient and experienced. Tiffany was friendly and attended duly to our needs and was able to communicate our needs to the Landlord which made the ...
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“Excellent service and great staff....”

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Feb 09,2021
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Joshua
By: 'Aaliyah Notice'
Feb 09,2021
0 people found
this helpful
I received such good service at KFH and the agent Josh Mitchell. He was so helpful and very compliant with my needs. I would recommend anyone to use KFH in the near future....
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“AVOID AT ALL COSTS- WORST SERVICE EVER.To s......”

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Oct 28,2019
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By: 'Anne'
Oct 28,2019
1 people found
this helpful
AVOID AT ALL COSTS- WORST SERVICE EVER. To summarise the following paragraphs: When we arrived at the KFH office ON THE DAY of the start of the tenancy we were told TWICE that we would not be able to move in. Very poor communication- being ...
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“Never again...”

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Mar 21,2019
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By: 'witnessprotection123'
Mar 21,2019
4 people found
this helpful
We recently sold our house through KFH Crystal Palace and from the moment we signed the contract, we regretted it. We found most of the staff that we dealt variously deceitful, disingenuous, unprofessional, self-absorbed and above all plain lazy. The strong sense we had was ...
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Comment on agent fees
1.5%
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“Mr...”

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Jan 12,2019
Minithumbup
By: 'Salah'
Jan 12,2019
3 people found
this helpful
Throughtout stress in finding right place was not easy till dependable estate agent Kaan helped me. Kaan has been outstanding during entire process was very helpful,patient. I can t speak highly enough about him ,professional,competent,friendly. I would highly recommend his service. Thank ...
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Comment on agent fees
Highly recommended.
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“Promise kept...”

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Mar 22,2018
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Tiffany
By: 'Tyrone'
Mar 22,2018
0 people found
this helpful
Me and my partner were property hunting for 3 months and just could not find anywhere convenient for our family. We was beginning to lose hope when we got contacted by Tiffany from KFH crystal palace about a place we had put down to view. When ...
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Comment on agent fees
Great
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“Alex Hoadley rfrom KFH Crystal Palace branch recently helped us ......”

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Nov 03,2017
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Alex
By: 'justmovedin'
Nov 03,2017
0 people found
this helpful
Alex Hoadley rfrom KFH Crystal Palace branch recently helped us through the often bewildering process of buying our first home, from the first viewing through to exchange, completion and any follow-up issues. How lucky we were! Alex was calm, communicative and unfailingly helpful throughout. Exemplary ...
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“Staff very helpful and always on the other end of ......”

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Nov 25,2016
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Andrew
By: 'Katerina'
Nov 25,2016
0 people found
this helpful
Staff very helpful and always on the other end of the phone with answers and reassuring advice . Andrew Stavrou sold my flat with a professional friendly Manner , would recommend KFH to any one with a property for sale. A pleased Katerina from SE19...
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Comment on agent fees
Have done my homework on agent fees and KFH was not the cheapest nor the most expensive ,
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“MONEY G*Having decided to look for a 1 bedroom flat ......”

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May 20,2016
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By: 'STyler'
May 20,2016
2 people found
this helpful
MONEY G* Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing with Alex on ...
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“Absolute rubbish! I phoned them twice to request a valuation ......”

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Dec 10,2015
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By: 'Unhappy'
Dec 10,2015
2 people found
this helpful
Absolute rubbish! I phoned them twice to request a valuation on a three bed flat in Crystal Palace, both times I was told that someone would phone me & here we are a week later & no phone call. They just couldn't be bothered. Don't waste your ...
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“Jack is obviously very busy (perhaps because he's so good) ......”

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May 07,2015
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Jack
By: 'Victoria'
May 07,2015
0 people found
this helpful
Jack is obviously very busy (perhaps because he's so good) but despite this kept me up to date either verbally or via email on progress. In the end the paperwork was not ready to sign until 2 days before we moved in (due to delays from ...
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“Was a very nice and smooth process. The agent was ......”

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Apr 15,2015
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Jack
By: 'B'
Apr 15,2015
0 people found
this helpful
Was a very nice and smooth process. The agent was very good at selling the place to us, where other agents I've dealt with have not tried to sell the place they showing to me. Was very clear at explaining the costs and my options ...
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“I believe Coralie was very helpful in helping us choose ......”

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Mar 19,2015
Minithumbup
By: 'Laura'
Mar 19,2015
0 people found
this helpful
I believe Coralie was very helpful in helping us choose our flat to move into. When I asked for a second viewing, she even brought a tape measure to help me measure the rooms for furniture that I had. She has also been very helpful ...
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“Service has been friendly and efficient. We do not live ......”

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Mar 09,2015
Minithumbup
By: 'Kevin'
Mar 09,2015
0 people found
this helpful
Service has been friendly and efficient. We do not live in the area so were looking for a full management service and we needed visits etc. to fit in with our availability. The valuation visit was arranged soon after an initial phone call at a ...
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“Hello,I felt both Coralie and Jack was very Helpful ......”

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Feb 25,2015
Minithumbup
By: 'Adrian'
Feb 25,2015
0 people found
this helpful
Hello, I felt both Coralie and Jack was very Helpful towards my property search their positive, refreshing and honest approach was amazing to see. It was the sort of no BS we and no doubt many others will appreciate. Many thanks to you guys Regards ...
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Comment on agent fees
The fees are fine however the rent is slightly higher than I wanted to pay.
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“After viewing a property on-line I phoned up for a ......”

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Feb 25,2015
Minithumbdown
By: 'Tgn'
Feb 25,2015
0 people found
this helpful
After viewing a property on-line I phoned up for a viewing, which she didn't bother to turn up for, but was shown, by the current tenant, which wasn't a problem for me.. Upon seeing the flat immediately called the agent I was dealing with, and ...
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Comment on agent fees
If I was given the Requirement from beginning, wouldn't have gone ahead with the tenacy, thought I was paying only ‚£45 plus vat, for referencing, as I think agency fees is a rip off..
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“I am very pleased with my experience with KFH so ......”

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Feb 21,2015
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Jack
By: 'R_P'
Feb 21,2015
0 people found
this helpful
I am very pleased with my experience with KFH so far. The agent I have dealt with, Jack Iveson from the Crystal Palace branch, has been extremely professional, helpful, and very pleasant to deal with. I have felt involved and kept up-to-date regarding all proceedings, ...
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“I had a very positive experience with Jack. He was ......”

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Feb 20,2015
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Jack
By: 'Rebecca'
Feb 20,2015
0 people found
this helpful
I had a very positive experience with Jack. He was polite and professional and answered all my questions fully and promtly....
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“Jack has been very helpful throughout the whole process, from ......”

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Feb 18,2015
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Jack
By: 'Keith'
Feb 18,2015
0 people found
this helpful
Jack has been very helpful throughout the whole process, from viewing to signing. All questions about the property and tenancy were dealt with accurately and promptly, and negotiations were fair and straightforward....
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Comment on agent fees
Compared to other estate agents we dealt with, the fees at KFH are transparent and reasonable.
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“As a tenant looking off a new property to rent ......”

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Sep 07,2014
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Jack
By: 'Emma'
Sep 07,2014
0 people found
this helpful
As a tenant looking off a new property to rent I was really Impressed with KFH. The whole process went smoothly and quickly and Jack was excellent and kept me updated and in the loop throughout the process. I was very happy with the service....
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“I was very impressed with the way that the process ......”

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Aug 26,2014
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Jack
By: 'Emma'
Aug 26,2014
0 people found
this helpful
I was very impressed with the way that the process all went through smoothly and quickly. Jack was able to update me throughout the process to inform me of the progress of the letting and i felt that it was organised and throroughly done. I ...
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“I was very pleased with my dealings with Jack at ......”

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Aug 23,2014
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Jack
By: 'Emma'
Aug 23,2014
0 people found
this helpful
I was very pleased with my dealings with Jack at KFH. I was updated on the process of the application throughout and everything went very smoothly and quickly . I would recommend KFH to others and was overall very satisfied with the way everything went....
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“Helpful - contacted me in finding the property. Were flexible ......”

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Aug 11,2014
Minithumbup
By: 'Miranda'
Aug 11,2014
0 people found
this helpful
Helpful - contacted me in finding the property. Were flexible around viewings. Also helped personally rmove furniture as stated in the tenancy agreement....
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Comment on agent fees
I always think these fees are too expensive! So this is not only applicable to KFH
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“Coralie was brilliant and really helpful. There were no delays ......”

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Jul 22,2014
Minithumbup
By: 'rosalynsmith'
Jul 22,2014
0 people found
this helpful
Coralie was brilliant and really helpful. There were no delays in the process and she always answered all our questions, whatever they were....
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“Jack was exceedingly patient! After visiting every estate agent in ......”

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Jul 03,2014
Minithumbup
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Jack
By: 'Jenniffer'
Jul 03,2014
0 people found
this helpful
Jack was exceedingly patient! After visiting every estate agent in the vicinity, I ended up with Jack because of his calm manner and attention in listening to and understanding my requirements. He also made me feel that nothing was a bother and despite ringing him ...
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“When showing the property Coralie was very friendly and helpful. ......”

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Jun 24,2014
Minithumbup
By: 'Tiago'
Jun 24,2014
0 people found
this helpful
When showing the property Coralie was very friendly and helpful. Jack took care of the initial details for us to make our offer quickly and in an efficient manner. Afterwards Coralie quickly took care of all the paperwork we needed and within a week our ...
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“The process was very reassuring all the way until they ......”

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Jun 11,2014
Minithumbup
By: 'Maria'
Jun 11,2014
0 people found
this helpful
The process was very reassuring all the way until they found tenants. The staff are all friendly and polite, no fob offs when you call the office to speak to anyone, They have found me tenants that are vey clean and trustworthy, I am very ...
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“When partner and I moved into a property in Upper ......”

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May 29,2014
Minithumbdown
By: 'Mizz_S_69'
May 29,2014
3 people found
this helpful
When partner and I moved into a property in Upper Norwood last month, We were very pleased with the service we had received from Crystal Palace branch. but I'll say that I cannot recommend the lettings team at the Crystal Palace branch highly enough. Jack ...
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“Well, I have been overwhelmed by an excellent service. Fast ......”

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May 24,2014
Minithumbup
By: 'robz'
May 24,2014
0 people found
this helpful
Well, I have been overwhelmed by an excellent service. Fast and efficient from A to Z. Responsive and pleasant. Pure professionalism. Thank you....
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“It was a very smooth process to rent a property, ......”

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May 23,2014
Minithumbup
By: 'J'
May 23,2014
0 people found
this helpful
It was a very smooth process to rent a property, the agent was very efficient with processing the paperwork within 3 days. Furthermore the agency was excellent with the sale of our property very quickly at a very good price....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Kinleigh Folkard & Hayward, London SE19 1TQ



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