Poole, BH14
2/5, 4 reviews
25% recommended
100% sales valuation accuracy
0% sales fee satisfaction

“These bullies would not pass on an offer until we ......”

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Jul 22,2014
Minithumbdown
By: 'Nomorelierspleaseatpalmersnell'
Jul 22,2014
2 people found
this helpful
These bullies would not pass on an offer until we had registered with their mate who tried to sell us a mortgage and as we had two DIPs already we were not interested but had to go through the hoops. Then agent 1 who was very nice seemingly said that the owners would do repairs. We made an offer on this basis. Then agent 2 more senior and aggressive said they would not accept it which was code for he would not pass it on to the vendors. He then invented over several days a cock and bull story about calls and negotiations under the asking price which we now find out never occurred. To cover himself after complaining the branch manager sent a copy of an offer letter several weeks too late.

After all this we start to get abusive emails as they have changed our registration from my name to a Mr Urankar ("you are a ******"). Very clever. Very funny. Very in breach of sections 1 and 3 of the Malicious Communications Act 1988.

Ombudsman letter on its way.
What agent could do to change your mind?
Get rid of the bonus system for the mortgage partner services
Attached Filesnbsp;
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Opening Hours
Address

Palmer Snell
251 Ashley Road
Poole
Dorset
BH14 9DS
01202 348119

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 0% £249,000 £250,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 0 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“A great experience. Kerry is excellent....”

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Jul 21,2021
Minithumbup
Kerry
By: 'Elizabeth'
Jul 21,2021
0 people found
this helpful
A great experience. Kerry the Sales Progressor was excellent the whole way through. Great response time and always putting the extra bit of effort in to make the process as least stressful as possible. Would definitely recommend....
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“These bullies would not pass on an offer until we ......”

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Jul 22,2014
Minithumbdown
By: 'Nomorelierspleaseatpalmersnell'
Jul 22,2014
2 people found
this helpful
These bullies would not pass on an offer until we had registered with their mate who tried to sell us a mortgage and as we had two DIPs already we were not interested but had to go through the hoops. Then agent 1 who was very ...
read full review
What agent could do to change your mind?
Get rid of the bonus system for the mortgage partner services
Attached Filesnbsp;
Was this helpful? Yes

“I have seen various properties with Palmer Snell, & had the ......”

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Apr 18,2013
Minithumbdown
By: 'hn'
Apr 18,2013
1 people found
this helpful
I have seen various properties with Palmer Snell, & had the 'you must meet with our mortgage adviser' lecture every time I was even remotely interested in a property. I wanted to put in an offer on a house, & despite telling them numerous times that my ...
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By: Lookingforsomepaybackformylosttime
Jul 21, 2014
View all comments (1)
Bang to rights PS again Your arrogant staff even took the piss right to my face when I queried the same thing ...

“DO NOT USE PALMER SNELL IN PARKSTONE, POOLE!!!!Having sold ......”

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Sep 18,2012
Minithumbdown
Rob
By: 'Fishbeast'
Sep 18,2012
4 people found
this helpful
DO NOT USE PALMER SNELL IN PARKSTONE, POOLE!!!! Having sold various properties before, I am not inexperienced in dealing with agents, and Palmer Snell appeared to be professional in their attitude. They provided lots of "selling spiel" which I took for its worth. Once a ...
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What agent could do to change your mind?
Admitted their error in the service they provided and agreed to a reduced fee.
Attached Filesnbsp;
Was this helpful? Yes
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Awards won by Palmer Snell, Poole BH14 9DS



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