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The UK's Largest Customer Review Website for the Property Industry
2.8/5, 24 Reviews
54% Recommended
0% sales valuation accuracy
89% letting valuation accuracy
69% sales fee satisfaction
69% letting fee satisfaction
Report generated on (29 April 2025 @ 23:34:42)
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Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 0% | 69% | £0 | £0 |
Lettings | 89% | 69% | £1,050 | £2,400 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
9 | 1 | 3 | 6 | 0 | 0 | 0 | 0 | 1 | 4 |
Regent Property
Sixth Floor, Tower Building, 11 York Road, London, Greater London
SE1 7NX
0208 743 9101
By : 'Aizhan'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E3
BE CAREFUL WITH THIS AGENCY WHEN MAKING ANY PREPAYMENTS OR BETTER JUST DONT. 1. Request the Agreement: Ask the agency to send the agreement within 15 days after paying a holding deposit, as required by the tenancy act. Do not accept their excuses about delays, THEY WILL USE THEIR DELAY IN SENDING ... Read Full Review
Mersadies
By : 'Victim'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE19
Abusive, discriminatory and lack humanity. I had the serious misfortune of dealing with this company and it has a toxic and corrupt workplace. The following people all fall in line to cover up for each other and act above all laws and morality: Leroy Bailey (Assistant Lettings Manager), Bobby ... Read Full Review
By : 'Can'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
Horror to work with. I have been informed 2 days before my move in date that my tenancy agreement has been cancelled due to the current tenant refusing to leave. Regent Property team has forgotten to inform me due to a miscommunication internally even though I paid the deposit and first rent fully. ... Read Full Review
anastasia
By : 'stephen'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Property Management
Would you recommend ? : No
Postcode : SE1
Incredibly unhelpful. Did not understand what I was asking for which was completely reasonable. Refused to provide directors' details for unexplained reasons. Refused to answer emails. Shocking ... Read Full Review
Charlie
By : 'lukes'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SE14
I dealt with many letting agencies during my property search and this agency was by far the worst. The agent I dealt with was Charlie Anyiam. He booked us in for two property viewings, one in Mile End and the other was in Deptford. For the Mile End viewing, he changed the time on us twice and ... Read Full Review
By : 'Angela'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW3
*Dishonest **trying to steal money from tenants. They should (and will) go out of business ASAP. They try to charge 50gbp for a bulb, they never fix items on time, and they ignore tenants' calls. Unprofessional and ... Read Full Review
By : 'Jeicy'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : CR4
As I write this review I’m crying my eyes out. I rented a place from Regent in July2020 signed a 2yr contract- everything was smooth. In August2020 I lost my twin brother I flew back home for the funeral came back in September2020. I asked if I can cancel the contract because I was ... Read Full Review
By : James
Dec 7, 2020They should be protecting your deposit using a Deposit Protection Scheme (If not, its illegal). Find out which scheme they are using and contact them directly asking for the deposit back. You'll...
By : 'Meixi'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NW9
HORRIBLE They never replied my email since my tenant moved out, they won't tell me anything until I call them. I called a few times but everytime they asked me to send emails and never replied. Tired of this, just don't use this company if you are a landlord. Very ... Read Full Review
Alistar
By : 'Am'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N1
Be careful, they will agree to leave furniture in your apartment but then leave expensive furniture by their sister company "Red Door" that you never agreed to and then refuse to remove ... Read Full Review
By : 'Pi'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : E14
Someone called James showed us a property which was apparently under offer, however he reassured us that the vendor was not going to accept that offer because chain involved on the buyer side. on that basis we decided to view this property and having liked it we decided to put an offer for ... Read Full Review
By : 'Shaden'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : KT1
Terrible company. Dealt with someone called Agata who lies about getting things fixed. Terrible service. Agata keeps empty promises and I have to chase. If she is a head of the department then the company is in ... Read Full Review
Alan
By : 'JAVAIRIA'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : KT1
Went through this estate agent to enquire about a flat in the Kingston area, apparently they work alongside another agent called Lucie white and company. Enquired about a property all went well with the viewing put an offer in and according to the agent 'it was the best offer' so I had ... Read Full Review
N/A
Jon
Ahmed
By : 'Wong'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Owner )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : SW11
Regent Property staff started to follow up with me before the completion of the property. As I am a foreigner buying a property on the U.K. I was reminded to fill in a NRL form. I received a call from them and we go through the filing up of form one by one. When I was in the UK, Mr. Jon Woods ... Read Full Review
I think it’s standard procedure. So that’s nothing to comment on this.
Ahmed
By : 'Les'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW3
It has been great dealing with Ahmed. He has been extremely helpful answering my real estate questions and solving my rental ... Read Full Review
Jon
By : 'Carol'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW4
My experience with Regent Lettings has been very good. I have worked with this company in letting my London property(ies) for a number of years since 2012. I have found them to be competent, responsive and experienced in finding good tenants, servicing the tenants needs and working hard to keep ... Read Full Review
The fees are possibly below the market and are acceptable, especially as they charge fees monthly, rather than all up front on annual basis.
Kashif
By : 'F.'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW10
Solid 5 stars for Kashif, he went above and beyond to help us find a property. Met us and dropped us off to show us properties within our price range. Professional, courteous and polite Best, Mr ... Read Full Review
Good
Ahmed
By : 'Mr'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE1
Ahmed, has been very professional and active in securing tenants for two of my properties recently. He has acheived full asking price for both properties which I am very happy ... Read Full Review
good
By : Ben Temple
Mar 16, 2018Thank you Murat. We look forward to letting more of your...
Ben
Ahmed
By : 'TAN'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW10
I am a landlord from China and purchased London property and have engaged Regent Property services over several years. As i am not in Londonï¼Regent Property has been taking care of my property in terms of letting, customs service, property management etc. - i have to say all is ... Read Full Review
Good
By : Ben Temple
Mar 16, 2018Thank you Tan Ru. We really appreciate your review and we look forward to seeing you again on your next trip to London or on our next trip to...
Ahmed
By : 'Niall'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : E3
A highly professional and efficient company From the start Ahmed Butt and his colleagues were pro active and very helpful I manage the property from abroad so having this team in place for all my queries is a huge help Five stars out of five. Well ... Read Full Review
Very reasonable
Ahmed
By : 'Jesse'
Branch : Southwark, Sixth Floor, Tower Building, 11 York Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11
Ahmed's proactive approach and good communication, allowed for a smooth transaction, he is a very good agent and i looked ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
At Regent, we strive to deliver a consistently excellent service. If something is not to your satisfaction please let us know using our complaints procedure below. http://regent-property.com/about-regent-property/
Last updated at 1/4/2018, 4:05:46 AM by allAgents