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Portolio
5/5, 38 Reviews
100% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Estate Agents and specialists in Buy-to-let property.
Portolio is the hassle-free way to buy and sell buy-to-let property.
The UK's largest customer review website for the property industry.
Portolio
4 Redheughs Rigg,EH12 9DQ
Certified Customer Experience
Report Summary
Report generated on (28 April 2025 @ 14:20:35)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
George on 12th Oct 2024
5 Star Review
Excellent service .. a seamless, painfree,rapid transaction for all concerned ..Ross and Chris were very proactive in the sale and exceptionally reactive to my communications ..frequently out of hours. Have personally recommended them to two other landlord friends
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Susie on 26th Jun 2024
5 Star Review
Excellent service and advice. Chris helped us to decide the best course of action for our circumstances. We had been swithering over what to do and his informative recommendations really pointed us in the right decision. No hard sell at all which I like. We had excellent initial contact and advice from Chris and his follow up, even though we decided to put flat on open market. As a verified company recommended from SAL we felt safe in contacting them for help. 5star as to me it’s all about the customer service which many companies don’t seem to do anymore.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Chris on 24th Oct 2023
5 Star Review
Chris and Ross offer a really valuable service for landlords looking to sell and their delivery more than lived up to the promise. Ross took care of everything and handled the various 3rd parties efficiently while ensuring I was in the loop and had input when desired. We achieved a sale
in good time without hitches. I will use next time for sure as it’s very much preferable to taking a property back, redecorating, finding void period, viewings etc
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Sarah on 3rd Aug 2023
5 Star Review
Great professional service. Chris and Ross were both excellent from start to finish. I would highly recommend Portolio to anyone looking to sell a property with a tennant in situ!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Gillian on 27th Jul 2023
5 Star Review
Ross, Chris & team provide an extremely professional and efficient service from start to completing the sale. They do all the hard work which makes the process of selling the property stress free. Marketing materials created were of a very high standard and attractive to the potential buyers. They provide excellent bridges of communication between all involved. The property was originally marketed with a ‘sitting tenant’ however during the process the tenant decided to hand in their notice and had vacated the property by the time of the sale. This was not a problem, the team changed marketing immediately and had a buyer with 24 hours! Portolio comes highly recommended & would definitely use them again in the future!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £67,000 | £380,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 13 | 0 | 3 | 0 | 18 | 0 | 4 | 0 | 0 | 0 |
Areas covered
- AB
- DD
- EH
- FK
- G
- KY
- The Whole of Scotland
Address
Portolio
4 Redheughs Rigg, Edinburgh, City of Edinburgh
EH12 9DQ
0333 344 2855
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 08:00 - 20:00
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
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Social Media
Members of
Rankings
Latest Properties
No Property Found
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Excellent service .. a ...
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5 Star Review
Ross
Chris
By : 'George'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH21
Oct 12, 2024
People found this helpful1
Excellent service .. a seamless, painfree,rapid transaction for all concerned ..Ross and Chris were very proactive in the sale and exceptionally reactive to my communications ..frequently out of hours. Have personally recommended them to two other landlord ... Read Full Review
Comments (0)
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George Rodger said about Portolio
Services : Sales( As a Vendor )Date: 12th Oct 2024
Excellent service .. a seamless, painfree,rapid transaction for all concerned ..Ross and Chris were very proactive in the sale and exceptionally reactive to my communications ..frequently out of hours. Have personally recommended them to two other landlord friends
The UK's Largest Customer Review Website for the Property Industry
Excellent service and advice. ...
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5 Star Review
Chris
By : 'Susie'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KY1
Jun 26, 2024
People found this helpful0
Excellent service and advice. Chris helped us to decide the best course of action for our circumstances. We had been swithering over what to do and his informative recommendations really pointed us in the right decision. No hard sell at all which I like. We had excellent initial contact and ... Read Full Review
Comments (0)Was this helpful?:
Susie said about Portolio
Services : Letting( As a Owner )Date: 26th Jun 2024
Excellent service and advice. Chris helped us to decide the best course of action for our circumstances. We had been swithering over what to do and his informative recommendations really pointed us in the right decision. No hard sell at all which I like. We had excellent initial contact and advice from Chris and his follow up, even though we decided to put flat on open market. As a verified company recommended from SAL we felt safe in contacting them for help. 5star as to me it’s all about the customer service which many companies don’t seem to do anymore.
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Service more than lived up to ...
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5 Star Review
Ross
Chris
By : 'Chris'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH3
Oct 24, 2023
People found this helpful1
Chris and Ross offer a really valuable service for landlords looking to sell and their delivery more than lived up to the promise. Ross took care of everything and handled the various 3rd parties efficiently while ensuring I was in the loop and had input when desired. We achieved a sale in good ... Read Full Review
Comments (0)Chris and Ross offer a really valuable service for landlords looking to sell and their delivery more than lived up to the promise. Ross took care of everything and handled the various 3rd parties efficiently while ensuring I was in the loop and had input when desired. We achieved a sale
Was this helpful?:
Chris Gauld said about Portolio
Services : Letting( As a Owner )Date: 24th Oct 2023
Chris and Ross offer a really valuable service for landlords looking to sell and their delivery more than lived up to the promise. Ross took care of everything and handled the various 3rd parties efficiently while ensuring I was in the loop and had input when desired. We achieved a sale
in good time without hitches. I will use next time for sure as it’s very much preferable to taking a property back, redecorating, finding void period, viewings etc
The UK's Largest Customer Review Website for the Property Industry
Great professional ...
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5 Star Review
Ross
Chris
By : 'Sarah'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Owner )
Rent PCM : £59000
Would you recommend ? : Yes
Postcode : AB42
Aug 3, 2023
People found this helpful0
Great professional service. Chris and Ross were both excellent from start to finish. I would highly recommend Portolio to anyone looking to sell a property with a tennant in ... Read Full Review
Comments (0)Was this helpful?:
Sarah Pardon said about Portolio
Services : Letting( As a Owner )Date: 3rd Aug 2023
Great professional service. Chris and Ross were both excellent from start to finish. I would highly recommend Portolio to anyone looking to sell a property with a tennant in situ!
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Ross, Chris & team ...
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5 Star Review
Ross
Chris
By : 'Gillian'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ML3
Jul 27, 2023
People found this helpful0
Ross, Chris & team provide an extremely professional and efficient service from start to completing the sale. They do all the hard work which makes the process of selling the property stress free. Marketing materials created were of a very high standard and attractive to the potential ... Read Full Review
Comments (0)Was this helpful?:
Gillian Forsyth said about Portolio
Services : Sales( As a Vendor )Date: 27th Jul 2023
Ross, Chris & team provide an extremely professional and efficient service from start to completing the sale. They do all the hard work which makes the process of selling the property stress free. Marketing materials created were of a very high standard and attractive to the potential buyers. They provide excellent bridges of communication between all involved. The property was originally marketed with a ‘sitting tenant’ however during the process the tenant decided to hand in their notice and had vacated the property by the time of the sale. This was not a problem, the team changed marketing immediately and had a buyer with 24 hours! Portolio comes highly recommended & would definitely use them again in the future!
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Let properly ...
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5 Star Review
Ross
Chris
By : 'Ken'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Owner )
Rent PCM : £74000
Would you recommend ? : Yes
Postcode : TD1
Jun 17, 2023
People found this helpful0
Excellent service and attention to detail. Property marketed and sold very quickly and without any stress. Great communication on progress and made the whole experience very simple and ... Read Full Review
Comments (0)Was this helpful?:
Ken said about Portolio
Services : Letting( As a Owner )Date: 17th Jun 2023
Excellent service and attention to detail. Property marketed and sold very quickly and without any stress. Great communication on progress and made the whole experience very simple and straightforward
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Professional and personalised ...
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5 Star Review
Ross
Chris
By : 'David'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Sold price : £77750
Would you recommend ? : Yes
Postcode : ML1
Apr 21, 2023
People found this helpful0
Professional and personalised service from Portolio in the sale of my tenanted property. Good liaison throughout and a fair price ... Read Full Review
Comments (0)Was this helpful?:
David said about Portolio
Services : Sales( As a Vendor )Date: 21st Apr 2023
Professional and personalised service from Portolio in the sale of my tenanted property. Good liaison throughout and a fair price acheived.
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Great service 5 stars all ...
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5 Star Review
Ross
By : 'Kamal'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Owner )
Rent PCM : £116000
Would you recommend ? : Yes
Postcode : G42
Apr 7, 2023
People found this helpful0
Do not hesitate to choose Portolio. Our experience was solely with Ross and he was so helpful throughout our sale. No question was a silly one and he was the exact opposite of pushy; he was informative, very quick to respond and incredibly thorough and diligent with every step of the sale. Thank ... Read Full Review
Comments (1)Do not hesitate to choose Portolio. Our experience was solely with Ross and he was so helpful throughout our sale. No question was a silly one and he was the exact opposite of pushy; he was informative, very quick to respond and incredibly thorough and diligent with every step of the sale.
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Kamal and Esha said about Portolio
Services : Letting( As a Owner )Date: 7th Apr 2023
Do not hesitate to choose Portolio. Our experience was solely with Ross and he was so helpful throughout our sale. No question was a silly one and he was the exact opposite of pushy; he was informative, very quick to respond and incredibly thorough and diligent with every step of the sale.
Thank you again for all of your help.
The UK's Largest Customer Review Website for the Property Industry
By : Ross MacDonald
Apr 13, 2023Many thanks for the 5 star feedback, Kamal & Esha. It was great to work with you to sell your tenanted property and your feedback is very much appreciated. Thanks once again, Ross &...
Well worth ...
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5 Star Review
By : 'Justin'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH6
Mar 31, 2023
People found this helpful1
I would definitely recommend using Portolio if you are a Landlord looking to sell. They took care of dealing with the tenants and were always available to speak to for any ... Read Full Review
Comments (0)Was this helpful?:
Justin said about Portolio
Services : Sales( As a Vendor )Date: 31st Mar 2023
I would definitely recommend using Portolio if you are a Landlord looking to sell. They took care of dealing with the tenants and were always available to speak to for any queries.
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Great ...
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5 Star Review
Ross
By : 'Douglas'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH8
Feb 3, 2023
People found this helpful2
We have recently sold our tenanted Edinburgh flat using Portolio ( Ross Macdonald) as our agents. I cannot criticise any part of their service. They were thoroughly professional at all times, and when necessary showed tenacity and energy to ensure deal was completed. We would recommend their ... Read Full Review
Comments (0)We have recently sold our tenanted Edinburgh flat using Portolio ( Ross Macdonald) as our agents.
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Douglas said about Portolio
Services : Sales( As a Vendor )Date: 3rd Feb 2023
We have recently sold our tenanted Edinburgh flat using Portolio ( Ross Macdonald) as our agents.
I cannot criticise any part of their service. They were thoroughly professional at all times, and when necessary showed tenacity and energy to ensure deal was completed. We would recommend their services to all sellers.
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A service above and ...
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5 Star Review
Chris
By : 'Stephen'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Buyer )
Sold price : £250000
Would you recommend ? : Yes
Postcode : KY4
Oct 9, 2022
People found this helpful1
Chris went above and beyond what I would have expected as I assumed he would move on once my offer was accepted. The fact that he helped oversee the sale and help overcome some of the hurdles was a huge factor in the sale being completed. Fantastic service and I look forward to working with chis in ... Read Full Review
Comments (0)Was this helpful?:
Stephen said about Portolio
Services : Sales( As a Buyer )Date: 9th Oct 2022
Chris went above and beyond what I would have expected as I assumed he would move on once my offer was accepted. The fact that he helped oversee the sale and help overcome some of the hurdles was a huge factor in the sale being completed. Fantastic service and I look forward to working with chis in the future.
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Chris is a first class ...
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5 Star Review
Chris
By : 'Mark'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Sold price : £126000
Would you recommend ? : Yes
Postcode : AB11
Jul 9, 2022
People found this helpful0
Chris is a first class professional in his field. He was always available to me, vastly experienced, had access to a valuable network and was always looking for solutions to problems as they arose. He always kept the momentum of the process and exuded confidence in a successful outcome. My ... Read Full Review
Comments (0)Chris is a first class professional in his field. He was always available to me, vastly experienced, had access to a valuable network and was always looking for solutions to problems as they arose. He always kept the momentum of the process and exuded confidence in a successful outcome.
Was this helpful?:
Mark said about Portolio
Services : Sales( As a Vendor )Date: 9th Jul 2022
Chris is a first class professional in his field. He was always available to me, vastly experienced, had access to a valuable network and was always looking for solutions to problems as they arose. He always kept the momentum of the process and exuded confidence in a successful outcome.
My portfolio was sold with minimal disturbance to my Tenants. I cannot recommend Portolios' services highly enough.
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Excellent cooperation and ...
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5 Star Review
Ross
Chris
By : 'Alan'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH9
May 30, 2022
People found this helpful0
Our experience with Ross and Chris at Portilio was excellent -the flat had almost immediate buying interest and we were receiving rent right up to the completion of the sale -Highly ... Read Full Review
Comments (1)Our experience with Ross and Chris at Portilio
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Alan Ross said about Portolio
Services : Letting( As a Owner )Date: 30th May 2022
Our experience with Ross and Chris at Portilio
was excellent -the flat had almost immediate buying interest and we were receiving rent right up to the completion of the sale -Highly recommended.
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By : Sheena Leslie
Jul 15, 2022Portolio took the pressure off me having to evict a good tenant before going through the selling process. They answered all my calls promptly; I will certainly use them...
Specialist agency skills were ...
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5 Star Review
Ross
By : 'Helen'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Sold price : £117500
Would you recommend ? : Yes
Postcode : EH4
May 13, 2022
People found this helpful0
Life-saver from Portfolio, as I wanted to sell my rental property, but didn't want to disturb the long-standing tenant. Portfolio's service achieved a good price — and left the tenant in situ. Happiness all round. Thank ... Read Full Review
Comments (0)Life-saver from Portfolio, as I wanted to sell my rental property, but didn't want to disturb the long-standing tenant.
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Helen Cumming said about Portolio
Services : Sales( As a Vendor )Date: 13th May 2022
Life-saver from Portfolio, as I wanted to sell my rental property, but didn't want to disturb the long-standing tenant.
Portfolio's service achieved a good price — and left the tenant in situ.
Happiness all round.
Thank you.
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With Chris at Portolio ,the ...
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5 Star Review
Chris
By : 'Neil'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DD11
May 10, 2022
People found this helpful1
With Chris at Portolio ,the sale of our 7 properties in the portfolio was done in a professional and very open way. As the seller I am extremely happy and I wish the buyers good fortune with the ... Read Full Review
Comments (0)Was this helpful?:
Neil Ritchie said about Portolio
Services : Sales( As a Vendor )Date: 10th May 2022
With Chris at Portolio ,the sale of our 7 properties in the portfolio was done in a professional and very open way. As the seller I am extremely happy and I wish the buyers good fortune with the future.
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Fantastic experienceVery ...
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5 Star Review
Ross
Chris
By : 'Louise'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Owner )
Rent PCM : £124995
Would you recommend ? : Yes
Postcode : KY11
May 6, 2022
People found this helpful1
Fantastic experience Very smooth process Ross & Chris took care of everything highly recommended, being able to sell my property with sitting tenants was easier than selling on the open market they took care of everything Thanks ... Read Full Review
Comments (0)Fantastic experience
Was this helpful?:
Louise said about Portolio
Services : Letting( As a Owner )Date: 6th May 2022
Fantastic experience
Very smooth process Ross & Chris took care of everything highly recommended, being able to sell my property with sitting tenants was easier than selling on the open market they took care of everything
Thanks again
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We had a great experience ...
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5 Star Review
Ross
Chris
By : 'loic'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AB11
Apr 12, 2022
People found this helpful2
We had a great experience with Portolio. We were able to sell our property while having tenants very smoothly. Would definitely recommend Ross and his team to ... Read Full Review
Comments (0)Was this helpful?:
loic marquet said about Portolio
Services : Sales( As a Vendor )Date: 12th Apr 2022
We had a great experience with Portolio. We were able to sell our property while having tenants very smoothly. Would definitely recommend Ross and his team to anyone.
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Excellent ...
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5 Star Review
Chris
Ross
By : 'Sandra'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : EH7
Jan 25, 2022
People found this helpful2
I engaged Portolio to sell my tenanted property in Edinburgh and received an excellent service from Chris and Ross throughout the process. They marketed the property and liaised carefully with the tenant and letting agent to ensure that everything went smoothly. They really know their stuff! I was ... Read Full Review
Comments (0)Was this helpful?:
Sandra Fox said about Portolio
Services : Sales( As a Vendor )Date: 25th Jan 2022
I engaged Portolio to sell my tenanted property in Edinburgh and received an excellent service from Chris and Ross throughout the process. They marketed the property and liaised carefully with the tenant and letting agent to ensure that everything went smoothly. They really know their stuff! I was happy with the sale price they achieved for me and I received my rental income all the way through to the day of completion. Very happy customer here, would highly recommend!
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Excellent company with ...
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5 Star Review
Ross
By : 'Eileen'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Sales( As a Vendor )
Sold price : £380000
Would you recommend ? : Yes
Postcode : EH3
Sep 18, 2021
People found this helpful2
Portolio offered comprehensive service helping me to sell off my property even though I am not staying in the UK. They listen to what seller’s expectations, requests and they help to make arrangements to get the valuation done as well as recommended conveyancing lawyer with excellent ... Read Full Review
Comments (0)Portolio offered comprehensive service helping me to sell off my property even though I am not staying in the UK. They listen to what seller’s expectations, requests and they help to make arrangements to get the valuation done as well as recommended conveyancing lawyer with excellent service. Most importantly Ross had achieved the our expected selling, his effort and patience are remarkable, I truly appreciated his service from the day I engaged him till the sales completed.
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Eileen Tan said about Portolio
Services : Sales( As a Vendor )Date: 18th Sep 2021
Portolio offered comprehensive service helping me to sell off my property even though I am not staying in the UK. They listen to what seller’s expectations, requests and they help to make arrangements to get the valuation done as well as recommended conveyancing lawyer with excellent service. Most importantly Ross had achieved the our expected selling, his effort and patience are remarkable, I truly appreciated his service from the day I engaged him till the sales completed.
Even though Portolio is only three years old, but it’s performance is way ahead than a young company usually has. Hope my sincere feedback can draw you to engage their services.
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Everything went very smoothly ...
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5 Star Review
By : 'M'
Branch : Edinburgh, 4 Redheughs Rigg
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ML2
Aug 31, 2021
People found this helpful2
Everything went very smoothly for me as a tenant from start to finish nothing bothered us in any way whatsoever. Communication from the company was ... Read Full Review
Comments (0)Was this helpful?:
M said about Portolio
Services : Letting( As a Tenant )Date: 31st Aug 2021
Everything went very smoothly for me as a tenant from start to finish nothing bothered us in any way whatsoever. Communication from the company was excellent
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