98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover ...
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Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
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Latest Reviews
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a
reviewed by 'Barney T'
Featured Review
a
reviewed by 'Imogen'
Featured Review
a
reviewed by 'Dr'
Featured Review
a
reviewed by 'Jeremy'
Featured Review
a
reviewed by 'Valentin Sterea'
21st Nov 2024
reviewed by 'Landlord'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £23,700 | £21,500,000 |
| Lettings | 93% | 95% | £275 | £7,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2811 | 98 | 4238 | 306 | 1271 | 26 | 660 | 20 | 496 | 73 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Dec 08,2022
Dec 08,2022
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Good estate agents are few and far between, but Northwood are by far the best I have ever dealt with. They made the entire rental process incredibly easy, with a straight forward, no-nonsense approach. Any questions or concerns I have are responded to quickly in ...
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Jan 11,2023
Jan 11,2023
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With the help of Northwoods we found out first rental home! They found us our perfect home, in our desired location.
Everyone we have spoken to on the team have been excellent and professional, Ellie, Ant and Steve to name a few!
I can't recommend ...
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Jul 28,2022
Jul 28,2022
1
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With a lot of renter experience under my belt, the quality of agents can make or break an experience. So far so good with the Worcester Northwood Team. They respond quickly by email or telephone and, so far, pretty impressed with their service and professionalism....
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Aug 01, 2022
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Thank you so much for your review and your kind comments. We strive hard to take the stress and hassle out of the lettings process and it is great to hear that you have been happy with our service. We hope you are settling into you new home and will be very happy there. With best wishes from all of us, Jonathan ...
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Jul 27,2022
Jul 27,2022
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I'm pleased to recommend Northwoods Worcester, they are a highly professional and friendly team with extensive knowledge of the market and rental sector....
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Aug 01, 2022
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Hi Jeremy, Thank you for posting a review and for your kind comments. It is especially pleasing to be able to help with your property in 2022 having first had communications back in 2017. Thank you for your kind comments which are greatly appreciated. With best wishes from all the team, Jonathan ...
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Jan 31,2023
Jan 31,2023
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Thank you very much for everything very good agency and friendly i recomand for all my friend, all my problems resolved very quickly....
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Jul 19,2024
Jul 19,2024
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Super helpful and extremely kind. Always goes above and beyond....
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Jul 18,2024
Jul 18,2024
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Helpful and friendly. Duncan at Northwood was really helpful when it came to finding a place within our budget....
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Jul 16,2024
Jul 16,2024
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Jade was always kind, quick to respond to queries and helpful when renting a flat from Northwood. She made the process very smooth....
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Jul 16,2024
Jul 16,2024
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Northwood was helpful and communicative. They acted promtly to every query we had....
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Jul 15,2024
Jul 15,2024
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A pleasure to do business with. Nikki, Lisa and the team were very supportive and helpful. They are very responsive and work hard and were always willing to go the extra mile to get things done. We definitely recommend them....
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Jul 16, 2024
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Thank you for your lovely comments , we have all loved having you has landlords and was a pleasure to assist in the sale of your property . Best wishes for the future kind Regards Nikki and all of the northwood team ...
Jul 13,2024
Jul 13,2024
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Stress free, excellent service from Rebecca. Myself and my girlfriend recently had the privilege of having Rebecca deal with our offer and subsequent move in to our new place. Whilst there was lots of interest in the flat, Rebecca showed great integrity and was quick ...
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Jul 11,2024
Jul 11,2024
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Really excellent. The whole sale was quick, easy, clear, well-assisted, well-communicated, professional, friendly and effortless. Really excellent - thanks guys!...
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Jul 10,2024
Jul 10,2024
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We can’t recommend Julie enough! During the difficult time of my mum’s unexpected passing, Julie was incredibly kind and supportive. She walked us through the entire process to end the tenancy, providing regular updates and dealing with utility companies on our behalf. Julie ...
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Jul 16, 2024
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Hi Caroline. Thank you so much for your kind review. I hope you are keeping well. God bless and best wishes. Julie ...
Jul 10,2024
Jul 10,2024
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Polite, helpful and very responsive. Any queries quickly responded to and phone calls answered immediately...
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Jul 10,2024
Jul 10,2024
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I've had the pleasure of letting my property with Northwood and it has been a great experience, fantastic communication and service and Julie Cahill has been amazing at dealing with any maintenance issues that have come up....
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Jul 10,2024
Jul 10,2024
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Beth was really helpful and understanding with my moving I recommend her! She made the process smooth and easy for me which I really appreciated...
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Jul 10,2024
Jul 10,2024
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The staff from Northwood Warrington is always professional and friendly....
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Jul 09,2024
Jul 09,2024
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Excellent experience with Northwood from start to finish. Lisa who had contact with guided me through the process and showed me round property. Lisa was also patient and kind whilst I was getting my references aswell as different times of communication because I work night ...
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Jul 09,2024
Jul 09,2024
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Having rented through Northwood for several years I have always found the Eastbourne office team to provide a friendly, helpful and efficient service. Thanks especially to Clare Grimason for your ongoing assistance....
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Jul 09,2024
Jul 09,2024
1
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We just bought a house through Northwood. Very positive experience overall. They made the viewing on the property very easy by having loads of availability. Karen J was a star in handing comms with the sellers and making us feel valued every step of the ...
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Jul 09,2024
Jul 09,2024
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I rented my new build flat through Northwood Ashford's guaranteed rent scheme.
The team rented it on the first viewing and the whole process was smooth and hassle free.
Everyone was helpful,efficient and friendly....
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Jul 08,2024
Jul 08,2024
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Pleasant and helpful and patient driving me around as I had no car,...
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Jul 08,2024
Jul 08,2024
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A very professional service from initially Mark and then Gavin who has handled our sale. Still at early stages, but we have been regularly updated with the progress of the sale. Any questions we have asked have been responded efficiently and politely.
Would thoroughly recommend ...
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Jul 08,2024
Jul 08,2024
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Julie has been amazing since I moved here and very helpful...
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Jul 08,2024
Jul 08,2024
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I was recommended Northwood by 2 people, and I have not been disappointed.
Having used 3 other estate agents that frankly did not deliver, Northwood are a breath of fresh air. They have constantly kept me updated, very approachable and very professional. Would definitely recommend....
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Jul 05,2024
Jul 05,2024
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I couldn't recommend Northwood Forest Hill highly enough! I have been delighted with the care and attention Ally and Rebecca have given to finding me some great tenants. Thank you!...
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“Very impressed with Layla Buxton's excellent customer service attitude and her willingness to help!...”
Jul 04,2024
Jul 04,2024
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We, GLY UK Immigration Support Services Ltd, is a relocation agency which has been assisting new immigrants from Hong Kong to find ideal rental properties here in the UK. I am extremely pleased with the superb customer service Ms Layla Buxton has provided us during ...
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Jul 04,2024
Jul 04,2024
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Layla was great from start to finish, knows her job well and is trustworthy & reliable. Thanks for everything...
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Jul 04,2024
Jul 04,2024
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Very friendly and welcoming, helped me and my partner rent our first home and had no problem responding to all of our queries. We would recommend Laura and Northwood to our peers too!...
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Jul 04,2024
Jul 04,2024
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Kye is a great person and excellent professional. I am really amazed by his people's skills and the ability to build trust and rapport really quickly. I have been working with Kye almost a year now and I am super happy that Kye is really ...
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Jul 03,2024
Jul 03,2024
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Rebecca and Nella were great to work with - very thorough and quick to respond...
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Jul 02,2024
Jul 02,2024
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Hannah Drummond and her team at Northwood have been nothing less than exemplary. Nothing was too much trouble for them. They found us great tenants at excellent rents. Matt Hodge managed our property very well, with great attention to detail. When it came time to ...
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Jun 28,2024
Jun 28,2024
1
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I sold my house through Northwood. They provided a great service; professional, efficient and really friendly. I actively enjoyed my calls with Karen, and the sale and move went very smoothly. I would highly recommend using Northwood for either selling or buying a property....
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Jun 28,2024
Jun 28,2024
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I recently had the pleasure of experiencing outstanding service from Jen. I was thoroughly impressed with how efficient and slick the process was. Jen's attentiveness and professionalism were evident throughout, making the whole experience brilliant. I highly recommend Jen for her exceptional service and look ...
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Jun 28,2024
Jun 28,2024
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I have just bought my first house through Northwood Leeds and have had a great experience. Charlotte was really kind and helpful, answering all my questions, always keeping me updated and responding to anything I sent extremely quickly. Would highly recommend, no issues at all! :)...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 9:32 AM 17/01/2024 by allAgents
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Awards won by Northwood
Regional Awards won by Northwood
Individual Branch Awards
Watford, WD24
St Albans, AL1
Southport, PR8
Maidenhead, SL6
Luton, LU1
Lincoln, LN2
-
2023
Best Letting Agent in Lincoln
-
2023
Best Letting Agent in LN2
-
2022
Best Letting Agent in LN2
-
2022
Best Letting Agent in Lincoln
-
2023
Best Estate Agent in Lincoln
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2023
Best Estate Agent in LN2
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2022
Best Letting Agent in East of England
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2022
Best Estate Agent in LN2
-
2022
Best Estate Agent in Lincoln
-
2023
Best Letting Agent in East of England
