98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover ...
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Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
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Latest Reviews
View all Reviews 9999Featured Review
a
reviewed by 'Barney T'
Featured Review
a
reviewed by 'Imogen'
Featured Review
a
reviewed by 'Dr'
Featured Review
a
reviewed by 'Jeremy'
Featured Review
a
reviewed by 'Valentin Sterea'
21st Nov 2024
reviewed by 'Landlord'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £23,700 | £21,500,000 |
| Lettings | 93% | 95% | £275 | £7,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2811 | 98 | 4238 | 306 | 1271 | 26 | 660 | 20 | 496 | 73 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
a
Dec 08,2022
Dec 08,2022
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Good estate agents are few and far between, but Northwood are by far the best I have ever dealt with. They made the entire rental process incredibly easy, with a straight forward, no-nonsense approach. Any questions or concerns I have are responded to quickly in ...
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Jan 11,2023
Jan 11,2023
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With the help of Northwoods we found out first rental home! They found us our perfect home, in our desired location.
Everyone we have spoken to on the team have been excellent and professional, Ellie, Ant and Steve to name a few!
I can't recommend ...
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Jul 28,2022
Jul 28,2022
1
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With a lot of renter experience under my belt, the quality of agents can make or break an experience. So far so good with the Worcester Northwood Team. They respond quickly by email or telephone and, so far, pretty impressed with their service and professionalism....
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Aug 01, 2022
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Thank you so much for your review and your kind comments. We strive hard to take the stress and hassle out of the lettings process and it is great to hear that you have been happy with our service. We hope you are settling into you new home and will be very happy there. With best wishes from all of us, Jonathan ...
Featured Review
a
Jul 27,2022
Jul 27,2022
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I'm pleased to recommend Northwoods Worcester, they are a highly professional and friendly team with extensive knowledge of the market and rental sector....
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Aug 01, 2022
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Hi Jeremy, Thank you for posting a review and for your kind comments. It is especially pleasing to be able to help with your property in 2022 having first had communications back in 2017. Thank you for your kind comments which are greatly appreciated. With best wishes from all the team, Jonathan ...
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Jan 31,2023
Jan 31,2023
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Thank you very much for everything very good agency and friendly i recomand for all my friend, all my problems resolved very quickly....
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Aug 30,2024
Aug 30,2024
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Patience and the team were incredibly supportive, making the process stress-free and finding the perfect tenant. Everything has gone smoothly since, and I highly recommend their services. Thank you!...
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Aug 30,2024
Aug 30,2024
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Very helpful staff! Natalie was always reachable via email and responded promptly with any queries I had as well as liaised with the landlord on my behalf. It made the process much smoother....
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Aug 29,2024
Aug 29,2024
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Lovely company with friendly professional staff, reliable, effective , easy communication...
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Aug 29,2024
Aug 29,2024
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As an Inventory Clerk I create property reports for Julie for their rental portfolio. She and the team are always welcoming, professional and organised, and always at the end of the phone to effectively solve any issues and problems....
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Aug 29,2024
Aug 29,2024
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We have been using this agency as Tenants for a number of years now.
Julie has helped us from day one, she is very professional and acts quick whenever is required.
We are very happy with her and appreciate all her help.
Thanks a lot ...
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Aug 29,2024
Aug 29,2024
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I recently sold my flat through Northwood Forest Hill. Ally was brilliant throughout the whole process. She listened to all of my concerns and helped me navigate a fairly tricky sale. Highly recommended....
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Aug 29,2024
Aug 29,2024
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Julie and the team are professional ,courteous and always go the extra mile to respond to queries and issues promptly. I have 2 properties that I have rented out with Northwoods and although I live outside of London I feel that they keep me up to ...
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Aug 29,2024
Aug 29,2024
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I would like to say that Julie was always their and around to sort out any problems and issues we had, super efficient....
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Aug 29,2024
Aug 29,2024
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Julie Cahill at Northwood has managed our property for many years. She is professional, communicates clearly, and responds quickly to queries. Julie has found us good tenants. We wish her and the Northwood team all the best in the upcoming awards....
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Aug 29,2024
Aug 29,2024
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Your company has been very helpful to me in the past month. Especially, dear Scott Morrison, used his professional ability to help me rent a house that really met my requirements. Even if you are an international student whose English is not very good, you ...
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Aug 29,2024
Aug 29,2024
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I can't recommend Arjan Veseli highly enough! From start to finish, he is an epitome of professionalism, knowledge, and dedication. He took the time to understand exactly what I was looking for and found me the perfect one I needed. Arjan Veseli was always available ...
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Aug 29,2024
Aug 29,2024
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Arjan is very respectful and kind.Thank you for being helpful...
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Aug 28,2024
Aug 28,2024
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Northwood have been very good at managing my properties, quick response to queries, impressed with Stuart"s advise on improving and meeting new landlord rules, overall good value for money...
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Aug 28,2024
Aug 28,2024
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Arjan is a good listener and makes you feel valued He is punctual
Keep it up...
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Aug 28,2024
Aug 28,2024
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I am a landlord of a property in Lambeth and Northwoods are my managing agents. I am pleased with their service and communication......
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Aug 28,2024
Aug 28,2024
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Layla is very friendly and professional. She is good on following up amd providing updates on the progress. Very happy with the support she has provided me with....
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Aug 28,2024
Aug 28,2024
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Julie has been nothing but amazing! She’s diligent, attentive, and always goes above and beyond. I and my wife honestly couldn’t expect more from her. We’re living in the other side of the world and she makes keeping our once family homes ...
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Aug 28,2024
Aug 28,2024
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Julie has been very helpful and her promises of executing overdue maintenance from my past agents internally is something we look forward to. Northwood are a welcomed new agent managing the property...
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Aug 28,2024
Aug 28,2024
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He is such a dedicated agent, Always ready to go out of his way to get you what you want. He doesn't take offences even if you don't like the place. Mr Arjan is ready to show you an alternative or another one....
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Aug 28,2024
Aug 28,2024
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I've found Northwood Dulwich to be extremely helpful and easy to deal with, understanding and quick to react to any issues - just been brilliant. Julie in particular is amazing, helping me when I got locked out of my flat and checking in proactively....
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Aug 28,2024
Aug 28,2024
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I've found Northwood Dulwich to be extremely helpful and easy to deal with, understanding and quick to react to any issues - just been brilliant. Julie in particular is amazing, helping me when I got locked out of my flat and checking in proactively....
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Aug 28,2024
Aug 28,2024
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Fantastic company to do business with. Reliable and efficient.
Stuart was brilliant from start to finish. Couldn't ask for better. Would definitely recommend to friends and family....
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Aug 28,2024
Aug 28,2024
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My experience with Northwoods has been so positive throughout. Lisa has always been my go to and has always been helpful, polite and ready to go that extra mile !
Lisa's customer service skills are excellent, she listens and follows through. She remains professional and considerate....
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Aug 28,2024
Aug 28,2024
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Outstanding service !!! Thank you so very much Emma for your service you are truly a star 🌟....
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Aug 28,2024
Aug 28,2024
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We have been working with Northwoods for a few years now and Stuart and the team are always professional, organised, and a pleasure to work with. Consistently clear communication, making it easy for us to coordinate and deliver our services efficiently. Highly recommend to anyone ...
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Aug 28,2024
Aug 28,2024
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Layla is very friendly and professional. She is good at following up and provides updates on the progress. She understands very well time-sensitive concerns and works to meet each deadlines....
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Aug 28,2024
Aug 28,2024
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Oh mine, you're very respectful and hard-working and very punctual...
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Aug 27,2024
Aug 27,2024
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I am so looked over by the team! I live overseas and Stu and Julie have been fantastic over the years keeping my property tenanted, keeping it in good condition and keeping me in the loop. It's great knowing that they have my back. Timely ...
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Aug 27,2024
Aug 27,2024
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Really helpful gave us all the info we needed and everything has gone through very quickly
Joe and Char...
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Aug 27,2024
Aug 27,2024
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I enquired about a flat that I was interested in renting through email. I got a prompt response from the letting agent and booked us almost immediately for viewing of the flat. Rebecca, the agent, was very professional and met us at the property to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 9:32 AM 17/01/2024 by allAgents
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Awards won by Northwood
Regional Awards won by Northwood
Individual Branch Awards
Watford, WD24
St Albans, AL1
Southport, PR8
Maidenhead, SL6
Luton, LU1
Lincoln, LN2
-
2023
Best Letting Agent in Lincoln
-
2023
Best Letting Agent in LN2
-
2022
Best Letting Agent in LN2
-
2022
Best Letting Agent in Lincoln
-
2023
Best Estate Agent in Lincoln
-
2023
Best Estate Agent in LN2
-
2022
Best Letting Agent in East of England
-
2022
Best Estate Agent in LN2
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2022
Best Estate Agent in Lincoln
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2023
Best Letting Agent in East of England
