98% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover ...
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Northwood is a growing network of independently owned businesses operating with a common goal; to provide a professional service and take the risks out of being a landlord.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
Our highly popular Guaranteed Rent service ensures you get the rent even if the tenant fails to pay. What's more we cover void periods and any legal issues associated with problem tenants - what's more, there is no commission and no fees.
We also offer traditional lettings and sales services too and have become leaders in buy to let properties. Each office has a local director who is hands on ensuring local knowledge and national strength.
As founding members of SAFEagent, we pride ourselves on complying with every element of legislation & regulation and continue our campaign to improve consumer rights.
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Latest Reviews
View all Reviews 9999Featured Review
a
reviewed by 'Barney T'
Featured Review
a
reviewed by 'Imogen'
Featured Review
a
reviewed by 'Dr'
Featured Review
a
reviewed by 'Jeremy'
Featured Review
a
reviewed by 'Valentin Sterea'
21st Nov 2024
reviewed by 'Landlord'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 98% | £23,700 | £21,500,000 |
| Lettings | 93% | 95% | £275 | £7,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2811 | 98 | 4238 | 306 | 1271 | 26 | 660 | 20 | 496 | 73 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
a
Dec 08,2022
Dec 08,2022
0
people found
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Good estate agents are few and far between, but Northwood are by far the best I have ever dealt with. They made the entire rental process incredibly easy, with a straight forward, no-nonsense approach. Any questions or concerns I have are responded to quickly in ...
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Jan 11,2023
Jan 11,2023
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With the help of Northwoods we found out first rental home! They found us our perfect home, in our desired location.
Everyone we have spoken to on the team have been excellent and professional, Ellie, Ant and Steve to name a few!
I can't recommend ...
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Jul 28,2022
Jul 28,2022
1
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With a lot of renter experience under my belt, the quality of agents can make or break an experience. So far so good with the Worcester Northwood Team. They respond quickly by email or telephone and, so far, pretty impressed with their service and professionalism....
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Aug 01, 2022
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Thank you so much for your review and your kind comments. We strive hard to take the stress and hassle out of the lettings process and it is great to hear that you have been happy with our service. We hope you are settling into you new home and will be very happy there. With best wishes from all of us, Jonathan ...
Featured Review
a
Jul 27,2022
Jul 27,2022
2
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I'm pleased to recommend Northwoods Worcester, they are a highly professional and friendly team with extensive knowledge of the market and rental sector....
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Aug 01, 2022
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Hi Jeremy, Thank you for posting a review and for your kind comments. It is especially pleasing to be able to help with your property in 2022 having first had communications back in 2017. Thank you for your kind comments which are greatly appreciated. With best wishes from all the team, Jonathan ...
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Jan 31,2023
Jan 31,2023
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Thank you very much for everything very good agency and friendly i recomand for all my friend, all my problems resolved very quickly....
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Sep 30,2024
Sep 30,2024
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I can not recommend the guys at Northwood Estates enough. They sold my mother's house and she then purchased a house with them. From start to finish they are probably the best Estate agents I've ever dealt with and I've moved 9 times! My mother's move ...
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Sep 29,2024
Sep 29,2024
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Karen was great throughout our whole purchasing process. She was assertive with her questions and queries, from both our side and the seller's side, and kept us regularly updated. She responded quickly every time, putting us at ease whilst buying the house and making the ...
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Sep 28,2024
Sep 28,2024
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I have recently purchased my first property from Northwood, and I have to say as first time buyer they had made the whole process so much easier for me, and I would highly recommend them, they were very helpful all the way through.
The staff ...
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Sep 28,2024
Sep 28,2024
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Very responsive and always tries to help with any issues....
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Sep 27,2024
Sep 27,2024
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Been a tenant for the past couple of years. It has been a pleasure.
I was supported through the moving process through my time living here.
Time flies when you do not have issues....
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Sep 27,2024
Sep 27,2024
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Having sold an apartment through northwood, I decided to use them again for renting a house out after receiving a great personal service. Setting up to be a landlord was made very easy for us, special thanks to Adam, Daniel and Andy for their interactions ...
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Sep 26,2024
Sep 26,2024
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Northwood is fantastic to work with. They are really on the ball in getting things organised for you. They also follow up after work is completed to make sure you are happy with everything. It's very comforting knowing they are at hand yto deal with ...
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Sep 25,2024
Sep 25,2024
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I have rented my house out through Northwood for 5 years now, the process has been hassle free and made easy by the staff who have provided an excellent! They have been very knowledgable, helpful and obliging ,nothing is ever too much trouble for them. They ...
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Sep 25,2024
Sep 25,2024
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Great service and team. Professional advice provided with main focus to give peace of mind. Action is always taken when required to solve issues with tenants. Been with this agency for over 10 years and never been disappointed. Many thanks...
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Sep 24,2024
Sep 24,2024
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I rented my property out to this agency and found everything to be straightforward . Colette Campbell was the member of staff that I had contact with and found her to be friendly, polite and kept me informed of any issues that arose with the property, ...
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Sep 24,2024
Sep 24,2024
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Rebecca has been super helpful finding new tenants for my rental. She provides relevant updates quickly and with a lot of detail. I hope to work with her again soon!...
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Sep 23,2024
Sep 23,2024
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Northwood (Stevens) was fantastic! Very responsive, professional, and kept us informed at every step. Mark, Gavin and Josh's expert advice made the sale process smooth and stress-free. Highly recommend!...
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Sep 23,2024
Sep 23,2024
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Outstanding Agent, super professional, easy to deal with and transparent....
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Sep 23,2024
Sep 23,2024
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I have used Northwood to rent out my property since moving overseas 9 years ago. I used their guaranteed rent scheme for peace of mind and it works! Ally and her team have ensured silent running and prompt payment for last 9 years which is the main ...
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Sep 22,2024
Sep 22,2024
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Great communication with Karen from the start. After living in our house for 34 years, it was a bit daunting putting our home on the market.
Our sale was in safe hands with Northwood: Karen certainly went the extra mile arranging and attending viewings! Her friendly ...
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Sep 20,2024
Sep 20,2024
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very good at managing rental properties. dealing with Ms Patience for more than 7 years now.
Mark and Gavin and others are always helpful....
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Sep 20,2024
Sep 20,2024
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I rented a property in Leeds via northwood agency, the staff were good in giving attention to details. When I moved out of the property the staff were still respectful in their dealings with me. I was updated on when my deposit would be paid ...
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Sep 20,2024
Sep 20,2024
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Rebecca has been amazing and a delight to work with. In terms of comparison to other agents, there is no comparison. She has helped and found out the information we’ve needed as soon as we have asked and we have found her a refreshing ...
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Sep 20,2024
Sep 20,2024
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We have been throughly impressed with Daniel and Northwood from start to finish. Having never let a property before, we were eager to find somebody who would take us through the process step by step and find us the best tenants possible. Daniel promised this ...
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Sep 20,2024
Sep 20,2024
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Rebecca has been amazing and a delight to work with. In terms of comparison to other agents, there is no comparison. She has helped and found out the information we've needed as soon as we have asked and we have found her a refreshing change, ...
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Sep 19,2024
Sep 19,2024
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Amazing service! Rebecca was really helpful and supportive through the whole process! 😊...
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Sep 18,2024
Sep 18,2024
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All agents dealt with at Northwoods have all been so polite dealt with outcomes in a very understanding way, I have had the pleasure of dealing with Essy, Samuel, Callum and Lenka. With particular positive communications with Essy and Callum....
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Sep 17,2024
Sep 17,2024
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We've used Northwood/Daisy Lets' services for 8 years and always find them helpful, friendly and efficient. The staff - Ally, Rebecca and Nella particularly - always go the extra mile. Very happy to be a return customer....
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Sep 17,2024
Sep 17,2024
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Really grateful for all the support 👍🏻 - Lauren in particular but everyone at Northwood is helpful....
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Sep 17,2024
Sep 17,2024
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Rebecca was very warm and friendly when visiting to show potential new tenants around the property we were vacating. She even left a note to thank us, and to tell us how much she’d loved meeting our dog!...
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Sep 17,2024
Sep 17,2024
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Great service. Rebecca was really friendly and helpful from the viewing to helping us put in the offer and getting it accepted. She has all massively helped us since being accepted and has great communication cannot fault at all!...
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Sep 16,2024
Sep 16,2024
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We had a very thorough and professional experience with Rebecca when signing for a new tenancy. She was quick to answer questions and solve any issues we had....
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Sep 12,2024
Sep 12,2024
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Fantastic service from Northwood and Jess who helped us get the property we wanted. Thank You!...
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Sep 12,2024
Sep 12,2024
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Great experience with Georgia Stocks. Very lovely and informative, great service :)...
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Sep 12,2024
Sep 12,2024
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Julia has been both professional and helpful with the transition to new tenants....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Northwood is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Last updated at 9:32 AM 17/01/2024 by allAgents
accept that sometimes things can go wrong and you might wish to complain.
Northwood is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.
All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams
Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.
If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.
If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 5 London Road or
online at www.tpos.co.uk
Awards won by Northwood
Regional Awards won by Northwood
Individual Branch Awards
Watford, WD24
St Albans, AL1
Southport, PR8
Maidenhead, SL6
Luton, LU1
Lincoln, LN2
-
2023
Best Letting Agent in Lincoln
-
2023
Best Letting Agent in LN2
-
2022
Best Letting Agent in LN2
-
2022
Best Letting Agent in Lincoln
-
2023
Best Estate Agent in Lincoln
-
2023
Best Estate Agent in LN2
-
2022
Best Letting Agent in East of England
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2022
Best Estate Agent in LN2
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2022
Best Estate Agent in Lincoln
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2023
Best Letting Agent in East of England
