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Noonan Crane Property Management

3.3/5, 12 Reviews
33% Recommended

100% letting valuation accuracy

67% letting fee satisfaction

Contact Us
Noonan Crane Property Management specialise in residential letting and property management in the Cambridgeshire region. Our exceptionally high standard of service, combined with rigorous procedures and tenant verification, give our landlords every confidence when they place their properties in our safe and experi
enced hands.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%67.00%£475£1,625
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
3026000010
Address

Noonan Crane Property Management
34-36 Market SquareSt Neots, Cambridgeshire
PE19 2AF
01480 400090

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:00 - 13:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Noonan Crane Property Management Branches (View All 2)
The guys at Noonan Crane are ...

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4 Star Review

By : 'Hisham'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : PE19

12 Sept 2017
People found this helpful1

The guys at Noonan Crane are professional. They're very organised. If you ask them a question they genuinely ask the landlord and most of the time they'll give you an answer right away (so you don't have to wait for days/weeks like with other agencies). I am giving 4 stars instead of 5 as the fees ... Read Full Review


Comments on Agent Fees

High

Comments (0)
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I have been a tennant with ...

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5 Star Review
UserName

Joanne

UserName

Danny

By : 'Jerry'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : PE19

15 Aug 2017
People found this helpful0

I have been a tennant with Noonan Crane for over 5 years and can highly recommend the agency. They are a fantastic team who deliver a first rate service to their tenants. When there has been an issue with the property I have called and the problem is dealt with immediately and sorted out in an ... Read Full Review

Comments (1)
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By : Joanne

15 Aug 2017

Thank you Jerry. Your comments are very much...


Excessive checkout costs, ...

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1 Star Review
UserName

Joanne

By : 'David'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Rent PCM : £1625
Would you recommend ? : No
Postcode : PE19

9 Aug 2017
People found this helpful1

Excessive checkout costs, given that the service took less than 1 hour (even allowing for one more hour to write the briefest of reports) for �150.00, and given that the landlord has to pay for an identical inventory as one year ago. Five attempts to get return of deposit agreed (with poor ... Read Full Review


Comments on Agent Fees

Excessive and profiteering at expense of their clients

Comments (1)
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By : Joanne Noonan Crane

15 Aug 2017

Thank you for your review. I am sorry to hear of your disappointment with my response to your orginal email. A further detailed email was sent to clear up any confusion on what you and the landlord...


I would not use again, no ...

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1 Star Review

By : 'Dave'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE19

7 Aug 2017
People found this helpful0

I would not use again, no problem with the staff but when I left after 6 months they tried to bill me for damage that was already done, when I asked for my deposit they sent me a link to fill out, you then have to wait 2 working days, once its been approved you then have to wait up to 5 working ... Read Full Review


Comments on Agent Fees

Bad, as when you have completed 6 months they ask for another £50 to renew you tenancy, why? your Terms and conditions are the same. If 2 people live at the property they ask another £200, why? just to have their name on the tenancy. Big con!!!

Comments (1)
Was this helpful?:

By : Joanne Noonan Crane

15 Aug 2017

I am sorry if there was a delay in the deposit being returned to you but unfortunately, we have no control on the length of time it takes the Deposit Protection Service to return the deposit once the ...


Was left without water ...

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1 Star Review
UserName

Danny

By : 'Huntingdon'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Rent PCM : £520
Would you recommend ? : No
Postcode : PE29

30 Mar 2017
People found this helpful0

Was left without water overnight due to workers in flat next door (same owner, looked after by noonan crane) turning it off. Danny couldnt have cared less. Left flat cleaner than at moved in but had 100 taken out of deposit. Took over a month to get deposit. Do not ... Read Full Review


Comments on Agent Fees

Rip off 100 quid renewal fee for nothing.

Comments (1)
Was this helpful?:

By : Danny Love-Fulton

15 Aug 2017

Thank you for your review, I am sorry to hear you were dissatisfied with the service you received. The water issue was rectified the same day it was reported. The issue occurred overnight and we...


My advice would be: do not ...

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1 Star Review
UserName

Danny

By : 'Jack'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Rent PCM : £820
Would you recommend ? : No
Postcode : PE19

20 Jan 2017
People found this helpful1

My advice would be: do not rent through this estate agent. I rented from them for 6 months and had no water pressure for the entire length of the tenancy, my complaints were shrugged off and nothing was done to rectify it. Our dishwasher broke down half way through the tenancy, I was told by Danny ... Read Full Review


Comments on Agent Fees

Fees in line with other agents in the area.

Comments (1)
Was this helpful?:

By : Joanne Noonan Crane

15 Aug 2017

Thank you for your comments on your renting experience with Noonan Crane. Your water pressure problem was, in fact a problem with Anglian water and they dealt with it. Unfortunately, there was...


We have rented the same ...

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5 Star Review

By : 'Simon'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE19

6 Dec 2016
People found this helpful0

We have rented the same property for over 4 years now and have to say the service we receive is excellent, we have rented many houses in various countries and Joanne and the team are extremely supportive, professional and understanding. Every time we needed something repaired the response was fast ... Read Full Review


Comments on Agent Fees

Fees very resonalble

Comments (1)
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By : Joanne

15 Aug 2017

Many thanks, Simon, Your comments are very much...


Noonan Crane are a very ...

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5 Star Review
UserName

Danny

By : 'Margaret'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : PE

2 Dec 2016
People found this helpful0

Noonan Crane are a very professional agent and always polite and helpful. We have dealt with other letting agents in the past where we felt we did all the phoning to get things done. We have two properties being let through this company and they always carry out regular checks, pay on time and ... Read Full Review


Comments on Agent Fees

Good

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Joanne's team have been ...

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5 Star Review

By : 'Marcus'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : PE19

29 Nov 2016
People found this helpful0

Joanne's team have been superb. I'm a repeat customer because they have found me 3 brilliant tenants. I would highly recommend their service. Thank you for your continued ... Read Full Review


Comments on Agent Fees

Fair, I used the finders fee and as I have used them 3 times I got a discount.

Comments (0)
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What a professional ...

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5 Star Review
UserName

Danny

By : 'MicheleL-D'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PE

8 Nov 2016
People found this helpful0

What a professional agency.This is so refreshing especially as they are handling our 1st buy to let property. Danny was especially helpful finding a professional tenant within a few days of being given the instruction. He hand held us through the process.He continues to liaise with our tenant and ... Read Full Review


Comments on Agent Fees

The fees are competitive without compromising on professionalism.We have a fully managed service

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Recommended by a friend who ...

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5 Star Review

By : 'chris'
Branch : St Neots, 34-36 Market Square
Services : Property Management
Rent PCM : £650
Would you recommend ? : Yes
Postcode : PE19

26 Jun 2015
People found this helpful1

Recommended by a friend who knew I was having problems with another firm, never looked back , these guys do a really good job payments always on time inspections carried out regularly and competitive quotes obtained for any repairs ,look no ... Read Full Review

Comments (0)
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Noonan Crane were, to say the ...

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2 Star Review

By : 'ThePerson00'
Branch : St Neots, 34-36 Market Square
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : PE19

29 Jan 2015
People found this helpful0

Noonan Crane were, to say the least, extremely laid back and unprofessional. In a long-term stay at the property we were greeted with a chicken carcass in the oven and a fairly dusty house due to recent renovations of the kitchen and bathroom. Complaints at the condition of the house were met with ... Read Full Review


What agent could do to change your mind?

The price of the property wasn\'t an issue, the way it was dealt with was.


Comments on Agent Fees

The price of the property wasn\'t an issue, the way it was dealt with was.

Comments (0)
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1 - 12 of 12 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 3/17/2014, 9:30:06 AM by allAgents

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